Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Suresh Kasawarapu

HYD

Summary

Certified Project Manager and Scrum Master with 11+ years of IT industry experience and 5+ years of leadership in project management. Skilled in end-to-end project lifecycle management, stakeholder engagement, and cross-functional team leadership. Adept in Agile (Scrum/SAFe) and Waterfall methodologies, with a proven record of delivering large-scale projects across diverse geographies. Seeking to leverage expertise to contribute to global banking projects by driving operational excellence, regulatory compliance, and digital transformation initiatives.

Overview

12
12
years of professional experience
8
8
Certifications
3
3
Languages

Work History

Senior Consultant (Project Manager / Scrum Master)

Infosys Ltd.
12.2021 - Current
  • Manage end-to-end project lifecycle: requirement gathering, planning, execution, monitoring, and closure.
  • Collaborate with stakeholders and regulatory teams to ensure compliance and delivery excellence.
  • Conduct release planning, sprint execution, retrospectives, and daily standups to ensure alignment.
  • Drive resource planning, recruitment strategies, and cross-functional team utilization.
  • Implement performance metrics and KPIs for improved project visibility and decision-making.
  • Resolve conflicts, manage risks, and ensure on-time delivery aligned with business objectives.
  • Technologies/Tools: Jira, Confluence, Microsoft Dynamics CRM, AccelQ, React
  • Performance Metrics Tracking: Implement and monitor key performance indicators (KPIs) to assess the productivity and efficiency of both teams. Use metrics to identify areas for improvement.
  • Conflict Resolution: Address conflicts within and between teams promptly, employing effective conflict resolution strategies to maintain a positive and collaborative work environment.
  • Release Management: Coordinate release planning and execution across the teams. Ensure that releases are well-coordinated, meet quality standards, and align with organizational goals.
  • Collaborate with management and Stakeholders to ensure compliance with legal and regulatory.
  • Gathering Requirements from the Customer and performing analysis of requirements.
  • Design the solution for the requirements gathered requirements related to recruitment, employee movement, and resource allocation.
  • Work closely with project managers and team leads to gather project-specific resource needs and timelines and constraints.
  • Communicate, collaborate, and negotiate with stakeholders to ensure alignment and buy-in for resource planning and allocation decisions.
  • Participate in strategic planning discussions to align resource management strategies with organizational goals and objectives.
  • Identify resource gaps or shortages and propose solutions for addressing them.
  • Maintain a centralized resource database or system to Track resource utilization against planned allocations to identify bottlenecks and recommend adjustments to resource allocation.
  • Analyze and track resource ratios, such as employee-to-manager ratio, Graduate ratio to ensure appropriate resource distribution and workload management.
  • Collaborate with HR, talent acquisition teams and management to develop and implement recruitment strategies, employee movement strategies, such as promotions, transfers, or rotations, to optimize resource utilization across different locations or offices and career development opportunities.
  • Technologies used: Microsoft Dynamic CRM, C Sharp Programming, Accelq, React.
  • Agile tools: (Jira/Confluence)

Technical Lead (Project Manager / Scrum Master Role)

HCL Technologies
11.2019 - 11.2021
  • Led 3 Agile teams, managing project scope, schedules, and resource allocations.
  • Oversaw budget planning and financial tracking, ensuring cost-effective delivery.
  • Defined project charters, governance frameworks, and SOWs to align with client goals.
  • Established risk registers, RAID logs, and mitigation strategies for project continuity.
  • Delivered IT infrastructure improvements in cloud, databases, and network systems.
  • Created dashboards for executive reporting and project health monitoring.
  • Resource Planning: Develop and maintain a resource plan for the three teams, ensuring that skills sets match's project requirements. Optimize resource allocation to maximize productivity.
  • Budget Oversight: Work closely with the finance department to manage the budget for the program. Monitor expenses, allocate resources effectively, and provide regular financial updates.
  • Conflict Resolution: Address conflicts within and between teams promptly, employing effective conflict resolution strategies to maintain a positive and collaborative work environment.
  • Performing daily stand ups and monitoring the RAG status of project health along with creation of health dashboard, driving Project Governance, Cost & Resource management.
  • Analyzing the project requirement, finalizing remediation approach, project sizing & effort estimation.
  • Creation of project charter & SOW by identifying key stakeholders, deliverables, risk and performance metrics to meet organizational needs in agile and waterfall methodology.
  • Executing continuous improvement plan for IT infrastructure - backup & storage, database, network, cloud, Linux & end user services.
  • Define risk register & executing RAID process to be ready with identified risk, decision & mitigation plan.
  • Scheduled and facilitated meetings between project stakeholders to discuss project governance, deliverables, schedule and conflicts.
  • Perform end-to-end management of the project with deliverable-based model, by delivering the agreed scope within the agreed timeline.
  • Ensure the success and acceptance criteria of the project are met enhancing customer satisfaction.
  • Estimate the work plan and track the activities closely and report the progress on a regular basis.
  • Conduct requirements analysis, requirements elicitation, scope control, and prioritization based on customer needs and scope change management.

Technical Lead

HCL Technologies
06.2014 - 10.2019
  • Directed Agile-based programs, leading cross-functional engineering teams.
  • Handled application upgrades, requirement analysis, and integration projects.
  • Drove change management, stakeholder coordination, and project governance.
  • Delivered zero-downtime upgrades meeting strict SLA requirements.
  • Coordinated globally distributed teams, ensuring timely project completion.
  • Setting up Agile environment on test, dev and Production servers on windows
  • Installation of Oracle Database 11g and Examples for 11g Database.
  • Installation of Oracle WebLogic Server.
  • Installation of Agile Database, Agile Application 9.3 and Tomcat file manager.
  • ACS and DB Configurations.
  • Handled Post production issues.
  • Involved in providing technical assistance in daily production issues faced by the business users.
  • Worked on up gradation of Agile from 9.3.0.2 to 9.3.2
  • Worked on up gradation of Agile from 9.3.3 to 9.3.6
  • Worked on providing feasibility, effort estimate and also develop the solution for all the enhancements on the existing Agile SDK utilities.
  • Responsible for handling changes at the Administrative level like modifying workflows, creating criteria’s, roles, privileges, users etc.
  • Regular interaction with the clients for issue resolution and also coordination with other teams during the integration testing.
  • Responsible for regular checking in of code developed into VSS repository and also deploying the code to PRODUCTION.
  • Involved in preparing the Technical Solution Document for all the SDK Utilities and URL based PX’s.
  • Tools and Technology used: Agile 9.3.0.2, Java, J2EE, JSF 1.2, Richfaces 3.3, Agile SDK API, IBM MDM PIM, SQL, EBS,tomcat.

Lead Engineer

HCL Technologies
11.2013 - 05.2014
  • Supported application enhancements and incident management.
  • Partnered with business stakeholders to resolve issues and improve workflows.
  • Tools and Technology used: AgilePLM, Oracle 11g, WebLogic server, tomcat, Linux

Education

B Tech - Computer Science Engineering

JNTU

Skills

  • Project & Program Management (Agile / Waterfall / Hybrid)
  • Banking & Financial Services Domain Adaptability
  • Stakeholder & Vendor Management
  • End-to-End Project Lifecycle Delivery
  • Risk, Compliance & Change Management
  • Agile Coaching, Scrum Facilitation & Governance
  • Cross-Functional Team Leadership
  • Metrics, Estimation, Scheduling & Reporting
  • Digital Transformation & Process Optimization

Certification

PMI-DASSM (Disciplined Agile Senior Scrum Master)

Accomplishments

  • Successfully managed end-to-end delivery of multiple enterprise projects with measurable customer satisfaction.
  • Improved project governance through RAID process implementation and KPI-driven dashboards.
  • Recognized with Delivery Ninja, Business Ninja, and Tech Maestro awards at Infosys for consistent performance.
  • Spearheaded Agile adoption, ensuring teams adhered to Scrum framework and delivered high-quality increments.
  • Played a key role in digital transformation and automation initiatives reducing operational costs and improving efficiency.

Timeline

Senior Consultant (Project Manager / Scrum Master)

Infosys Ltd.
12.2021 - Current

Technical Lead (Project Manager / Scrum Master Role)

HCL Technologies
11.2019 - 11.2021

Technical Lead

HCL Technologies
06.2014 - 10.2019

Lead Engineer

HCL Technologies
11.2013 - 05.2014

B Tech - Computer Science Engineering

JNTU
Suresh Kasawarapu