Suresh Kumar
Gurgaon
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development.
Overview
14
14
years of professional experience
Work History
Restaurants Manager
Doorbeen RJ 14
Jaipur , Rajsthan
02.2018 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Interacted positively with customers while promoting hotel facilities and services.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Olive Bar & Kitchen
Delhi, New Delhi
02.2015 - 01.2018
Team Leader
Holiday Inn Hotel Mumbai
Mumbai , Maharashtra
04.2012 - 06.2015
Senior Server
Radisson Blue Hotel
Gurgaon , HARYANA
01.2010 - 02.2012
Server
Vivanta By Taj
Gurgaon
01.2009 - 01.2010
Education
One Year Computer Software Diploma - M.S. Office
AnTech
Haryana04.2009
One Year Diploma In FnB Service - Hospitality Administration And Management
GIOHM
Haryana04.2008
GED -
HBSE
Haryana05.2007
High School Diploma -
HBSE
Haryana04.2006
Skills
- Investigating Complaints
- Staff Scheduling
- Anticipating Problems
- Employee Performance Evaluations
- Monitoring Food Preparation
- Front of House Management
- Money Handling
- Managing Deliveries
- Labor and Overhead Cost Estimation
- Delegating Assignments and Tasks
- Fire Safety Regulations
- Staffing and Sales Reporting
- Menu Pricing and Writing
- Supply Ordering and Management
- Equipment Maintenance
- Performance Improvement
- Health Code Compliance
- Community Events
- Marketing and Advertising
- Thorough Knowledge of Product
- P&L Responsibility
- Accounts Payable and Accounts Receivable
- Customer Retention
- Restaurant Operation
- Table Layout
- Food Preparation and Safety
- Station Preparation
- Patron Satisfaction
- Safe Food Handling Practices
- Dining Reservations
- Customer Service Best Practices
- Menu Planning
- Food Challenges
- Suggestive Selling
- Expenditure Authorization
- Chef Consultations
- Payroll Submission
- Strategic Methods
- Work Assignments
- Inventory Control Processes
- Profit and Loss Reporting
- Disciplinary Action
- Food Plating and Presentation
- Guest Relations
- Exhibit Knowledge
- Strategic Goals
- Payroll Administration
- Operations and Procedural Knowledge
- Reconciling Differences
- Waste Reduction
- Employee Support
- Enforcing Nutritional Standards
- Portion and Cost Control
- Legal Standards
- Expense Tracking
- Shipment Preparation
- Food Allergies
- Metal Manufacturing
- Goal Attainment
- Work Planning and Prioritizing
- POS Inventory System Operation
- Inventory Management Software
- Continuous Quality Improvement (CQI)
- Social Media Platforms
- Microsoft Publisher
- Vendor Negotiations
- Guest Inquiries
- Billing and Payment Processing
- Dining Room Management
- Calendar and Scheduling Software
- Liquor Law Compliance
- Catering Services
- Calm and Pleasant Demeanor
- Compliance Requirements
- Budget Administration
- Shipment Processing
- Equipment Preparation
- Managing Reservations and Large Parties
- Revenue Generation
- POS Terminal Operations
- Reading Comprehension
- Strategic Forecasting
- Developing Special Dishes and Recipes
- Linens and Toiletries
- Organization and Prioritization
- Strategic Vision
- Facilities Planning
- Food and Beverage Orders
- Contact Management Systems
- Team Meetings
- Reservation Coordination
- Food Sales and Promotion
- Counseling Techniques
- Persuasive Negotiations
- Teamwork and Collaboration
- Investigating Complaints
- Investigating Complaints
- Grants Management
- Warrants and summons
- Grants process
- Research grants
- Block Grants
Accomplishments
Won the Best Server Of The Year award from Holiday Inn IHG group of hotels.
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Restaurants Manager
Doorbeen RJ 14
02.2018 - Current
Restaurant Manager
Olive Bar & Kitchen
02.2015 - 01.2018
Team Leader
Holiday Inn Hotel Mumbai
04.2012 - 06.2015
Senior Server
Radisson Blue Hotel
01.2010 - 02.2012
Server
Vivanta By Taj
01.2009 - 01.2010
One Year Computer Software Diploma - M.S. Office
AnTech
One Year Diploma In FnB Service - Hospitality Administration And Management
GIOHM
GED -
HBSE
High School Diploma -
HBSE
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