SURESH KUMAR
Telecom Engineer
Madurai,TN
Summary
As a dedicated and skilled engineer with extensive experience in FTTH construction, acceptance testing, and customer support, I am eager to contribute my expertise to your team. My background in copper operations and fault repair coordination has equipped me with the technical knowledge and problem-solving skills necessary to excel in this role. I am passionate about delivering high-quality service and ensuring customer satisfaction, and I look forward to the opportunity to make a positive impact in your organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
FTTH Construction Engineer
Reliance Industries LTD for JIO
04.2023 - 12.2024
- Involved in new FTTH rollout activities. Raised vendor stock materials and coordinated with the warehouse to obtain materials promptly.
- Raised vendor stock materials and coordinated with the warehouse to obtain materials promptly.
- Educated the safety and hazards to working laborers daily before starting work.
- Verify quality specifications for rollout activities. Updated tasks daily to reflect completed work, which supported the reduction of vendor stock,
- Coordinated with the quality and safety team to inspect site quality and labor safety.
- In the handover process, verify the primary fiber cable quality via OTDR testing and Site Physical conditon .
- Completed material reconciliation and supported the vendor invoice process,
- Trained and mentored junior engineers, fostering team growth and expertise,
- Collaborated with cross-functional teams to ensure seamless execution.Involved in new FTTH rollout activities.
Acceptance Testing Engineer
Telesonic Networks LTD for AIRTEL
08.2019 - 04.2023
- Conducted new FTTH rollout testing, evaluated projects along with technical parameters, and validated partner billing.
- Performed copper and fiber cut restoration audits, validating as-built diagrams and partner billing.
- Conducted broadband and B2B link installation quality audits for copper and fiber installations.
- Executed GIS copper tag audits.
- Audited field engineers' toolkits.
- Conducted RSU power and infrastructure audits.
- Shared audit observations with the concerned team leader and RM, monitored non-compliance points, and educated the field team to reduce non-compliance.
- Provided field safety training for field engineers and partner employees.
- Validated processes from customer order creation to customer end installation.
Customer Support B2B & AES Data Engineer
Telesonic Networks LTD for AIRTEL
04.2014 - 08.2019
- Commissioned and delivered end-to-end connectivity of high-value customer circuits like Dedicated Internet Access, ILP, Leased Lines, VPNs, and PRI through SDH & DLC/Metro Ethernet Network.
- Monitored and troubleshot various alarms occurring on the SDH network and provided network assurance to customers' E1 links through NOC and field support, handling escalations in critical issues.
- Provided technical support to the field team for effective fault resolution occurring in the access SDH/DLC network.
- Maintained SDH equipment such as Siemens SMA & ADR (155c, 2500), Thejas, and ECI.
- Installed and troubleshot ISDN Lines BRI and PRI.
- Installed and troubleshot Managed Leased Line Networks & Internet Leased Ports.
- Configured and troubleshot G.703 & V.35 Modems.
- Handled optical testing meters including OTDR, Power & Source Meter.
- Troubleshot DSL Lines.
- Expanded and maintained DSLAM (Ericsson, Siemens).
- Loaded and replaced cards of Siemens DLU and DLC Equipment.
O&M Engineer
Telesonic Networks LTD for AIRTEL
04.2012 - 04.2014
- Rectified faults in copper primary and secondary cables and optical fiber cables.
- Handled ECRT Meter and Fault Master for troubleshooting faults in the copper network.
- Coordinated with vendors like Siemens for technical problems.
- Performed regular alarm monitoring and fault rectification in RSUs.
- Coordinated with project officers and contractors.
- Coordinated with corporation officials for obtaining ROW. Prepared as-built diagrams for GIS updates. Supervised electrical installations.
- Suggested new areas for expansion projects. Planned OFC rings for new RSUs.
- Tested Siemens and Ericsson DSLAMs.
- Rectified technical-related faults, including cable cuts.
- Responsible for new telephone installation, broadband, and service delivery for new installations.
- Ensuring SLA parameters and faults were addressed within defined MTTR.
- Excellent knowledge in the configuration of MUX, DSLAMs for FTTH, and excellent knowledge in troubleshooting and maintaining the fiber loss.
- Excellent knowledge in MUX, traffic migration, installed and maintained underground and aerial fiber optic cable networks.
- Assisted engineers with OTDR testing and fault localization. Carried out emergency fiber restoration during cable cuts and major service disruptions.
- Managed inventory of fiber tools, consumables, and safety equipment.
- Maintained daily logs of work completed, fiber usage, and repair reports.
- Perform regular preventive and corrective maintenance on metro and access fiber networks (FTTH and FTTX).
- Use an OTDR and a power meter to identify breaks, signal loss, and performance degradation in fiber links.
- Coordinate with field teams to resolve faults and restore services within SLA limits.
- Document fiber routes, splicing diagrams, and maintenance activities using GIS and AutoCAD tools.
- Collaborate with the NOC for alarm monitoring and real-time issue resolution. Conduct fiber splicing, termination, and patch panel management for new link provisioning.
Fault Repair Team Coordinator
Atlanta Associates for AIRTEL
04.2011 - 04.2012
- Managed a team of Fault Repair Engineers consisting of 25 members.
- Analyzed customer logs of around 80,000 for continual improvement.
- Responsible for meeting SLAs on each service request.
- Ensured SLA compliance by analyzing logs during copper and fiber cuts in coordination with operations & maintenance.
Fault Repair Engineer
Atlanta Associates for AIRTEL
04.2009 - 04.2011
- Installed DSL up to 8Mbps and configured DSL Modems.
- Configured CISCO and WiFi routers.
- Troubleshot DSL-related faults such as port faults, no link, and no browsing.
- Installed MDF, pillar, and sub-pillar jumpering.
- Troubleshot voice-related faults including instrument and copper faults.
Education
+2 -
Mangayarkarasi Hr.sec.school
SSLC - undefined
Mangayarkarasi Hr.sec.school
BCA -
Madurai Kamaraj University
Madurai, India01.2008
D.E.E.E - undefined
Latha Mathavan Polytechnic College
01.2006
Skills
GPON Network
Computer Networking
Network Configuration
Customer Focus
Cable Replacement
SDH NETWORK
Communication skill
Troubleshooting
Wireless Networking
Leadership
Quality Assurance
Certification
Cisco Certified Network Associate (CCNA) – Network Rhinos (Routing & Switching, VLANs, Subnetting, IP Addressing, ACLs, CLI Configuration, Wireless Connection)
Course Completed
AUTOCAD
CCNA
Declaration
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.
SURESHKUMAR SUNDARRAJ
Timeline
Cisco Certified Network Associate (CCNA) – Network Rhinos (Routing & Switching, VLANs, Subnetting, IP Addressing, ACLs, CLI Configuration, Wireless Connection)
09-2025
FTTH Construction Engineer
Reliance Industries LTD for JIO
04.2023 - 12.2024
Acceptance Testing Engineer
Telesonic Networks LTD for AIRTEL
08.2019 - 04.2023
Customer Support B2B & AES Data Engineer
Telesonic Networks LTD for AIRTEL
04.2014 - 08.2019
O&M Engineer
Telesonic Networks LTD for AIRTEL
04.2012 - 04.2014
Fault Repair Team Coordinator
Atlanta Associates for AIRTEL
04.2011 - 04.2012
Fault Repair Engineer
Atlanta Associates for AIRTEL
04.2009 - 04.2011
SSLC - undefined
Mangayarkarasi Hr.sec.school
D.E.E.E - undefined
Latha Mathavan Polytechnic College
+2 -
Mangayarkarasi Hr.sec.school
BCA -
Madurai Kamaraj University