SURESH KUMAR SELVAN
Test Engineer
Pune
Summary
Efficient professional Test Engineer with over 10 years of expertise in manual and automation testing in the banking industry, delivering high-quality solutions and ensuring seamless product delivery
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Test Engineer
Barclays Global Services Pvt Ltd
02.2017 - Current
- Tested under the CIT, SIT, UAT, and LCT environments, to enhancing operational efficacy
- Designed and implemented testing strategies, test plans, and test cases for complex systems and applications
- Collaborated with cross-functional teams, including project managers, developers, and stakeholders
- Conducted root cause analyses, identified defects, and recommended corrective actions
- Coordinated multiple testers and testing activities within projects
- Implemented process improvements to enhance testing strategies
- Guided, mentored and supervised junior test engineers, resulting in improved performance
- Managed testing activities in Agile environments, facilitating daily scrums and guiding sprints to ensure timely project delivery
- Authored comprehensive test closure reports upon project completion, contributing to continuous process improvement and stakeholder satisfaction
Customer Care Executive
HDB Financial Services
03.2015 - 02.2017
- Provided high-quality support for HDFC products, addressing customer queries related to debit and credit cards as well as bank accounts
- Efficiently managed inbound calls, ensuring resolution of customer issues in a timely manner, resulting in improved customer satisfaction
Education
Bachelor of Technology - Information Technology
Karpagam College of Engineering
Coimbatore, India 04.2001 -
Skills
Manual testing
Functional testing
Defect tracking
Software quality assurance
Problem-solving
User acceptance testing
undefinedAwards
- Awarded 'Quality Excellence' for outstanding contributions to testing and quality assurance.
- Multiple times received the Best Performer award by the team.
- Created multiple Excel Macro utility for the team which increased productivity.
Certification
Python Fundamentals by Besant Technologies
Tools Handled
Selenium, Playwright, SQL, Jira, Confluene, Devtest, SeeTest, Jenkins, AppD/Openshift, Git, Gradle, Browserstack, Bitbucket, Insomnia, IntelliJ/Eclipse, Vugen & Loadrunner.
Timeline
Test Engineer
Barclays Global Services Pvt Ltd
02.2017 - Current
Customer Care Executive
HDB Financial Services
03.2015 - 02.2017
Bachelor of Technology - Information Technology
Karpagam College of Engineering
04.2001 -
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