Results-driven Branch Manager with expertise in strategic management and team motivation. Consistently achieved sales targets and ensured compliance, driving operational efficiency and client acquisition.
Overview
9
9
years of professional experience
Work History
Branch Manager Home Loan
Equitas Small Finance Bank
Merta City
04.2025 - Current
Achieved branch targets through strategic management and team motivation.
Acquired new clients, generating substantial business for home loan services.
Ensured compliance with company standards by effectively managing daily operations.
Facilitated staff meetings to assess branch performance and establish future objectives.
Coordinated with external legal and technical teams to improve operational efficiency.
Monitored daily logins and disbursal of RO and DO, providing insights to senior management.
Closed OTC PDD within TAT to uphold service level agreements.
Branch Manager - Home Loan
AU Small Finance Bank
Merta City
01.2020 - 04.2025
Achieved assigned sales targets for PBM and CBM through strategic initiatives.
Generated new clients and business for Home Loan sector.
Oversaw branch targets to ensure alignment with overall objectives.
Coordinated efforts with external legal and technical teams for seamless operations.
Ensured timely closure of OTC and PDD within TAT standards.
Facilitated collaboration with Corporate DSA, connectors, and builders for business growth.
Provided team guidance while managing branch operations efficiently.
Monitored daily logins and disbursal's, reporting findings to senior management.
Senior Relationship Manager
AU Small Finance Bank
Merta City
11.2018 - 12.2019
Achieved sales targets assigned by BM and PBM consistently.
Generated new client acquisitions for Home Loan Business.
Managed individual and branch performance to meet strategic goals.
Relationship Manager
Muthoot Housing Finance
Ajmer
01.2018 - 07.2018
Achieved sales targets set by SM and Area Manager.
Generated new client acquisition for Home Loan Business.
Responsible for both individual and branch performance metrics.
Customer Manager
Mahindra Rural Housing Finance
Merta City
07.2016 - 01.2018
Generated home loan leads through village outreach, loan melas, dairy events, and referrals.
Converted leads into business by meeting established turnaround times.
Collected and organized customer documents for efficient processing.
Coordinated with operations and credit teams to ensure timely follow-ups.
<ul><li>13 years of Expertise in the field of Banking operations, sales and Relationship Management.</li><li>Maintaining Standard of Performance Score card and being Topper in PAN India level.</li><li>Ensuring world class customer service & resolving complaints as per the specified process within the stipulated TAT.</li><li>Maintaining productivity by acquiring CASA NTB’s, NRI accounts, CASA average value, term deposits, insurance products, assets, Demat & online trading accounts.</li></ul> at Equitas Small Finance Bank Ltd<ul><li>13 years of Expertise in the field of Banking operations, sales and Relationship Management.</li><li>Maintaining Standard of Performance Score card and being Topper in PAN India level.</li><li>Ensuring world class customer service & resolving complaints as per the specified process within the stipulated TAT.</li><li>Maintaining productivity by acquiring CASA NTB’s, NRI accounts, CASA average value, term deposits, insurance products, assets, Demat & online trading accounts.</li></ul> at Equitas Small Finance Bank Ltd