Summary
Overview
Work History
Education
Skills
Languages
Technical Summary
Employmentstatus
References
Personal Information
Timeline
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Suresh R

Coimbatore

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

20
20
years of professional experience

Work History

Zonal Operations Manager

HDB Financial Services, HDFC Bank
11.2012 - Current
  • Managing the branch operations function for southern region's - presently handling karnataka and kerala states
  • Adherence to the pre and post disbursement processes Internal operations policy, RBI compliance oversight and prompt resolution
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • To create a policy, check list or appropriate modification based on the current process and specification
  • All product managing in the branch operations functions -lap, pl, af, sf & gl
  • Increased profit by streamlining operations.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Credit Analyst – Team lead

M/s.National Trust Housing Finance Limited
05.2007 - 11.2012
  • Company Overview: Pay roll attached with Navia markets limited
  • Responsible for the credit analysis activities as per the prescribed lending policies { loan application documents, KYC requirement, etc.,}
  • Adhere to company norms, policy & NHB funding rules
  • Analyzing data and evaluating credit worthiness of the borrowers
  • Property verification for those cases where there exist difference of opinion between LSR and TSR
  • Review company’s portfolio to ensure the loans offered were adequately secured by way of collateral and to certify repayment potentiality of the borrower
  • Assessed credit risk and analyzed financial statements.

Associate audit assistant

Venkatesh & co
04.2006 - 05.2007
  • Company Overview: Chartered Accountants
  • Ensure company norms, KYC requirement & Legal aspects
  • Chartered Accountants

Accounts Maintenance

Century flour Mills Ltd.
05.2005 - 03.2006
  • BRS
  • Accounting entry
  • Statutory compliance like PF, ESIC & TDS

Education

Bachelor's degree - Commerce

Voorhees College

Master of Arts - M.Com

Madras University
Chennai
08-2019

Skills

  • Extensive knowledge in the Branch Operations Management and Internal policy creation
  • Expert Knowledge in the Customer Service and Requirements
  • Problem-Solving
  • Ownership Skill
  • Possess morale leadership skills
  • Capable of multitasking
  • Ability to work in a fast paced working environment
  • Employee relations and conflict resolution, Staff Training & Management
  • Project Management and Implementations
  • Policies and Process implementation & Goal Setting
  • Handling all products in the organization
  • Projects and Process are implemented in a quick environment-The perspective of the customer

Languages

English
Tamil

Technical Summary


DCA, Tally 7.2 & 9 & Typewriting higher grade (English)

Employmentstatus

Full time

References

Will be pleased to provide upon request

Personal Information

  • Father's Name: P.Ramalingam
  • Date of Birth: 04, July 1984
  • Gender: Male
  • Marital Status: Married

Timeline

Zonal Operations Manager

HDB Financial Services, HDFC Bank
11.2012 - Current

Credit Analyst – Team lead

M/s.National Trust Housing Finance Limited
05.2007 - 11.2012

Associate audit assistant

Venkatesh & co
04.2006 - 05.2007

Accounts Maintenance

Century flour Mills Ltd.
05.2005 - 03.2006

Bachelor's degree - Commerce

Voorhees College

Master of Arts - M.Com

Madras University

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Suresh R