Suresh Rao J

• Supported Dedicated On-Site support for Japan Customer (6 Months)
• Handling Tools like NDAC Manager, NDAC Admin Center, OneOPS, Grafana and Kibana
• Upgrading Edges & Talos OS on Campus Edges
• Hand's on Experience on Nokia NDAC Products which Includes Edge , SRX & IXR
• Health check , Monitoring and Software Update to latest release are the routine operational activities
• Monitoring and Fixing Operational issues
• Providing services based SLA based on Subscription

Member of Back office team with focus on Nokia RAN Products
On-site assistance for telecom services throughout the esteemed Hajj on 2019
Provide guidance to front office team and field team for any kind of Hardware fault rectification
Analyzing logs and KPI for any kind of critical/major/minor incident in network and providing RCA within agreed SLA
Coordinating with Nokia Care Team for product/SW related issues to get RCA and rectification of issues
Supporting FLM to replace faulty Cards, SW Upgrade & Troubleshooting
Supporting for Site Creation & Configuration and Fault Management & Health check as daily activities

• Installation, Commissioning & Integration of Nokia mcBSC, Flexi BSC & BSC3i
• BSC TDM to Pabis Implementation in Live Nodes for Bharati, Vodafone & Idea Projects Latest Software / CD & ON Top Upgradation based on Customer Requirements Cartridge & cabinet replacement of BSC in faulty cases Diagnosis & Identifying faulty issue in Network and Troubleshooting Getting Sign off for on- Air Nodes from Customer and Handover to operations

• BSC troubleshooting in order to ensure smooth running of network without any divergence
• Provides reports for service outages and recommends follow up actions Supporting for all BSS relative activities
• Preparing & Analyzing report on Network performance Associate in Troubleshoot & Planned activities Leading Team in Fault rectification
• Coordinating with GDC, Central Team & Circle team on smooth implementation of ongoing Activities and new feature implementations
• Ensures 24x7 cover is available (shift & callout) for all technologies as needed Reviews TT reports against SLA/OLA and recommends follow up actions

• The primary purpose is to be able to lead the team in providing second level preventive maintenance and system fault restoration
• Job Role is mainly responsible for the management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations
• Taking full responsibility for configuration changes of the BSS network within the scope of work as delegated by work area responsible
• Managing with Customer for network Improvements and maintaining KPI Plan and co-ordinate activities with internal/external customers
• 24
• 7 Support to Customer for any issues relating to network operations
• Coordination with NOC, TAC and Field team for the timely resolution and risk handling
• Responsible for maintaining and supporting for RNC, BSC, NodeB & BTS
• Ensure all SLA, policies and procedures are adhered to and timely resolved Analyze abnormalities for problem resolution

• Responsible of Managing local Alarm monitoring team and timely escalations of critical, Major and Minor Alarms through Calls and SMS
• Responsible of resolving all network related issues and coordinating with the concern teams for early resolution
• Handling of Nodes BSC6900, M2000, BTS3900, BTS3900A & DBS3900
• MOP and Script Preparation for all type of BSS Activities Extracting reports from M2000 servers and defining templates in M2000 servers
• Maintaining network KPI by resolving the issues in network
• Coordination with NOC and TAC team for the timely resolution and risk handling
• Ensure of Connectivity to BSC, TRC, SGSN, MGW and Media.

• Huawei BSC6000 Defining Aters, Ater RSL, OML links, GB links, A E1’s and MTP3 links
• Operation and Maintenance of Huawei BSC6000 & BTS3900, BTS3900A
• Maintaining Huawei Router Quid way Net Engine 40 E & Huawei Switches Quid way S5328C-E1 & S5328C-24S ATP of BSC with customer/Projects and handover to TAC and BO
• Responsible to make outage signoff with all IP vendors as per the outages
• Coordination with NOC and TAC team for the timely resolution and risk handling
• Familiar working with MOS7100 for TT and CR process management
• Preparing all network related Reports.

• Worked on NSN Equipment’s, Monitoring of Network Site Creations, Modifications of RF Parameters Preparing reports

• Developing the software using Java, J2EE.

• Aggregate: 60%
• Board: Broad of secondary education (AP)