Astute and competent professional with experience in Digital Marketing and Management. Persuasive communicator with strong analytical and troubleshooting skills, deep understanding of Company requirements, and adept at analyzing organizational needs. Highly ethical and reliable.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Director
Publicis
Bengaluru
09.2022 - Current
Developed and implemented strategies to increase organizational effectiveness and efficiency.
Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
Provided guidance and support to staff in order to maximize their performance.
Identified opportunities for improvement in processes, procedures, systems and services.
Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
Assisted senior leadership team in developing long-term strategic plans for the organization.
Led and drove collaboration with internal teams and partners to meet expected timelines, budget and quality standards.
Developed department performance goals and methods for achieving milestones.
Lead
Annalect -Omnicom Media Group
Bengaluru
07.2018 - 09.2022
Requirement gathering and evaluation of the client’s business situation to implement appropriate analytic solutions.
Design, generate, and manage reporting frameworks that provide insights into the performance of clients' marketing activities across multiple channels (Online and Offline)
·Single point of contact on anything data and analytics related to the account
Work with the development team in an Agile development environment
Expert in mitigating and handling impediments
Active contribution to project planning and scheduling
Maintaining positive client and stakeholder relationship
Strong stakeholder management skills with the ability to present findings to groups
Mentoring team on delivery and career path. Guiding and assisting them in their day-to-day responsibility across deliverables.
Analyst
Yahoo India Software Development Pvt Ltd
06.2015 - 06.2018
Working with the Search and Display Account Management team which is part of Yahoo! Sales (North America region) and is responsible for building and maintaining deep partnerships with Yahoo!’s high-value search advertisers.
Work in a fast-paced team environment, quickly and accurately processing tasks and optimization requests received from US-based Account Managers, Account Directors, and Account Executives.
Work towards flawless campaign execution in areas such as monitoring pacing, pitching incremental spend opportunities, and feature adoption.
Market analysis, forecasting, and building strategies and benchmarks for different verticals.
Working extensively on Microsoft Bing and Yahoo Gemini platforms.
Build performance reports (including custom), provide analysis on Advertiser performance, and provide insights and next steps using various Y! Proprietary tools.
Training New hires and conducting refresher training.
Training cross-teams on Search concepts.
Analyst
Dell International Services Ltd
12.2008 - 07.2011
·Managing Portfolios of US companies regarding leasing of DELL equipment
Account Set-Up - Having conference calls regularly for any new Accounts getting transitioned
Check for Audit points (Quality Parameters) and release lease orders into production Prepare legal schedule documents for orders released monthly or quarterly as per customer consolidation
First point of contact to resolve customer issues
Operations – Coordinate with Pricing, Credit, Sales, Account Maintenance, and legal teams to resolve internal issues and provide an update to customer
Records – To submit the executed lease copy to the Records team within 24 hours of SLA
Site Supervisor
Perfect Aluminum Fabricators
10.2004 - 11.2008
Working closely with architects and other professionals
Ensuring teams work together to deliver quality work to strict deadlines
Performing equipment, material, and routine site inspections