Summary
Overview
Work History
Education
Skills
Languages
Timeline
SURESH T

SURESH T

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience

Work History

Head of Sales

KSN HONDA - JAFFERKHANPET ( HONDA )
12.2023 - 07.2024
  • Developed strong client relationships for improved customer satisfaction and repeat business.
  • Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
  • Conducted regular territory analyses to ensure optimal resource allocation and maximum coverage of target markets.
  • Streamlined sales processes, resulting in enhanced efficiency and increased productivity.

Sales Manager

HONDA BIGWING TOPLINE CHENNAI -CENTRAL (SVM GROUP)
01.2021 - 12.2023
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Sales Manager

PHONIX MOTORS ADYAR (JAWA)
09.2019 - 08.2020
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Manager

VIJAYA HONDA -KELAMBAKKAM (HONDA)
08.2017 - 09.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Service Manager

VIJAYA HONDA -KELAMBAKKAM ( HONDA )
07.2014 - 08.2017
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

Service Manager

JAV SUZUKI -SERVICE MANAGER (SUZUKI )
07.2011 - 07.2014
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

Education

Bachelor of Arts - Financially Accounting

TAGORE ARTS AND SCIENCE , Chormpet
06.2005

High School Diploma -

GOVT BOYS HR SEC SCHOOL, GUDUVANCHERRI,
05.2002

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Time Management
  • Cash Handling
  • Exceptional customer service
  • Verbal/written communication
  • Money Handling
  • Excellent people skills
  • Sales Training
  • Reliable and punctual
  • Sales Development
  • Policy and Procedure Adherence
  • Promotional support
  • Product Promotions
  • Sales expertise
  • Business Development

Languages

English
Advanced (C1)

Timeline

Head of Sales - KSN HONDA - JAFFERKHANPET ( HONDA )
12.2023 - 07.2024
Sales Manager - HONDA BIGWING TOPLINE CHENNAI -CENTRAL (SVM GROUP)
01.2021 - 12.2023
Sales Manager - PHONIX MOTORS ADYAR (JAWA)
09.2019 - 08.2020
Sales Manager - VIJAYA HONDA -KELAMBAKKAM (HONDA)
08.2017 - 09.2019
Service Manager - VIJAYA HONDA -KELAMBAKKAM ( HONDA )
07.2014 - 08.2017
Service Manager - JAV SUZUKI -SERVICE MANAGER (SUZUKI )
07.2011 - 07.2014
TAGORE ARTS AND SCIENCE - Bachelor of Arts, Financially Accounting
GOVT BOYS HR SEC SCHOOL - High School Diploma,
SURESH T