Suresh Venkatachalam

Projects

Client: Amadeus Lab (December 2020 to present)

• Project: Splunk Development – Dashboard History and Reports.
• Role: Team Lead, Splunk Admin, Architect, and Developer.

Optimized database queries to improve application performance and reduce response time. Implemented a microservices architecture that improved system modularity and reduced dependencies between components.

Refactored legacy code to improve reliability, scalability, and maintainability.

Projects

Client: Merck (Aug 2017 to Dec 2020)

• Project: Splunk Admin and Development.
• Role: Team Lead, Splunk Admin, and Developer.

Client: Telstra (Jul 2016 to Jul 2017)

• Project: Application Support and Splunk Developer.
• Role: Team Lead, Application Support, and Splunk Admin Developer.

Client: ING Vysya Bank (Dec. 2012 to Jul. 2016)

• Project: IVBL – Production Support.
• Role: IT IS.

Developed and configured the apps, macros, reports, and alerts. Preparing filters for appropriate data to flow from applications to the Splunk agent. Worked with project managers to develop and implement strategies for cost savings and resource optimization.

Recognized and responded to students’ individual needs and learning styles. Created reports and documents as requested by the office manager. Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.

Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.

Projects

Client: ING Vysya Bank Ltd (Jul 2009 to May 2011)

• Project: Profile and ATM Application Support.
• Role: IT Operations Support Engineer

Provided administrative support to management, resulting in improved efficiency in daily operations. Assisted users with IT-related issues, and provided technical support. Provided technical guidance and support to ensure user proficiency in the use of IT applications.

Projects

Client: ING Vysya Bank Ltd (Jul 2009 to May 2011)

• Project: Profile and ATM Application Support
• Role: IT Operations Support Engineer

Provided administrative support to management, resulting in improved efficiency in daily operations. Assisted users with IT-related issues and provided technical support. Provided technical guidance and support to ensure user proficiency in the use of IT applications.