Suresh Vijayan
Restaurant Manager
Bengaluru
Summary
Experienced restaurant manager with expertise in overseeing general operations, managing special events, developing and training staff, and handling recruitment and vendor negotiations. Adept at ensuring seamless operations and delivering exceptional customer service. Proven track record of driving revenue growth and optimizing efficiency. Committed to creating a positive work environment that fosters teamwork and employee development.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Restaurant Manager
Suzy Q
02.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
Byli
01.2021 - 01.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Assistant restaurant manager
Yauatcha
10.2013 - 03.2020
- Handling a team of 22 members
- Preparing staff training schedule
- Providing excellent customer service to ensure satisfaction
- Making daily sales report
- Restaurant set up
- Making menu recommendation
- Answering questions and sharing additional information upon request
- Inform guests about promotions and take their feedback
- Upselling in-order to increase APC
- Involved project setting up the restaurant and bar
- Involved Day to day operation to makes sure operation is smooth
- Cooperate with chef to analyzing Restaurants and bar to control Cost
- To ensure prompt, accurate and personalized service to all guests
- Continuously improve and innovate upon product and services
- Analyzing on Customer feedback Survey and maintaining the report for the same
- Brief the staff about the happenings of the Restaurants and bar
- Meeting With Every guest to find ways to make their stay memorable
- Resolving IT related issues.
Education
B.sc hotel and catering management - Hotel Management
SRM University
Chennai, Tamil Nadu 01.2009 - 12.2012
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St.Antoney's
Melnariyappanur, Tamil Nadu 01.2009 - 12.2012
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St.Antoney's
Melnariyappanur, Tamil Nadu 01.2002 - 12.2003
Skills
Staff Management
Operations Management
Customer Engagement
Recruitment
Menu development
Team Management
Shift Management
Supervisory skills
Point of Sale (POS) system operation
Food Service Background
Employee Retention
Accomplishments
- Best Employee of the Month for the month of February 2015, January 2016 & June 2017.
- Noted for outstanding communication skills with guests.
- Highest alcohol salesman of the month May 2017.
- Highest cocktail salesman of the month April 2017.
References
Shwetesh Priyam, +91 9591864333, stersuresh@gmail.com, @stersutesh
Timeline
Restaurant Manager
Suzy Q
02.2022 - Current
Restaurant Manager
Byli
01.2021 - 01.2022
Assistant restaurant manager
Yauatcha
10.2013 - 03.2020
B.sc hotel and catering management - Hotel Management
SRM University
01.2009 - 12.2012
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St.Antoney's
01.2009 - 12.2012
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St.Antoney's
01.2002 - 12.2003
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