SURESH VILAS GIRI
Mumbai
Summary
Dynamic professional with extensive experience at Bharat Benz, excelling in workshop coordination and customer relationship management. Proven track record in optimizing workflows and implementing safety protocols, ensuring efficient operations. Adept at resolving customer complaints and providing accurate service estimates, fostering strong client satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Assistant Workshop Manager
Bharat Benz
Wadala
02.2020 - Current
- Assisted in coordinating workshop operations and schedules for efficient workflow.
- Managed inventory of workshop supplies, ensuring availability for daily operations.
- Implemented safety protocols to promote a secure working environment.
- Communicated with customers regarding service needs and workshop processes.
- Resolved customer complaints promptly in a professional manner.
- Maintained accurate records of inventory levels, production schedules and employee attendance.
Trainee
Godrej company
- Current
Service Adviser
Sai Corporation
Kanjurmarg
09.2018 - 02.2020
- Assisted customers with product inquiries and service recommendations.
- Maintained accurate records of customer interactions and service transactions.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Apprentice
Hindustan petroleum corporation limited
10.2014 - 10.2015
Education
10TH -
Vikas High School
Vikhroli12TH -
Vikas College Of Art Science And Commerce
VikhroliITI - Motor Mechanic Vehicle
Mulund
MulundMechanical Diploma -
M.H.Sahoo Siddik Collage Of Engineering
Skills
- Workshop coordination
- Inventory management
- Safety protocol implementation
- Customer communication
- Complaint resolution
- Customer relationship management
- Service scheduling
- Problem solving
- Time management
- Workflow optimization
Place
Mumbai, Maharashtra
Languages
- Hindi
- Marathi
- English
Personal Information
- Date of Birth: 09/06/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
Reading Historical Books
Disclaimer
I hereby declare that the statements above made are true and complete to the best of my knowledge and belief.
Other Works
Health Insurance Advisor
Academic Qualification
- 10TH Passed From Vikas High School, Vikhroli
- 12TH Passed From Vikas College Of Art Science And Commerce, Vikhroli
- ITI Passed In Motor Mechanic Vehicle, Mulund
- Passed NCVT Exam
- Passed Mechanical Diploma From M.H.Sahoo Siddik Collage Of Engineering
Timeline
Assistant Workshop Manager
Bharat Benz
02.2020 - Current
Service Adviser
Sai Corporation
09.2018 - 02.2020
Apprentice
Hindustan petroleum corporation limited
10.2014 - 10.2015
Trainee
Godrej company
- Current
10TH -
Vikas High School
12TH -
Vikas College Of Art Science And Commerce
ITI - Motor Mechanic Vehicle
Mulund
Mechanical Diploma -
M.H.Sahoo Siddik Collage Of Engineering