Suresh VS

• For ANZ Bank , Identifying the staffing requirements for various skillsets for multiple projects.
• Onboarding the team and ensuring all the pre-requisites are met
• Building the Knowledge base Documents. Procurement/Allocation of necessary infrastructure (Hardware)
• Managing a Team including Automation, Functional testing and Test Environment Resources.
• Preparing the Proposals/RFP for the new requirements.
• Preparing the Test Strategy document and presenting to stakeholders.
• Reviewing the Test Plan document, Test Execution Plan and securing approval from stakeholder.
• Ensuring Test Delivery across Software and Test development Lifecycle.
• Conducting Standup/Scrum Meeting, Retrospective.
• Managing and tracking the Team progress, addressing their issues, and providing the feedback on the areas to be improved.
• Collating and sharing the metrics to stakeholders.
• Handling Customer Escalations.

• For Xerox,Setting up Testing Centre of Excellence (TCoE) which includes defining work-intake process, Demand Management Process, Setting up Governance Model, Resource Planning (CORE-FLEX Model), Onboarding Resources and Structuring the team, Finalizing Test Methodologies, Reports & Metrics, Implementing QA/Testing Process, Planning the strategy, Building Knowledge Repository.
• Transitioned 33 Applications from Incumbents to Wipro.
• Working closely with stakeholders at Xerox test manager's team to gather the requirements, design and planning testing activities for the applications in scope and ensuring adoption of ITIL methodologies to deliver the same.
• Ensuring participation in solution proposal discussions with Xerox architects to arrive at design alternatives based on which high level design documents will be prepared.
• Managing a team which performs functional, regression, automation and performance testing across the platforms.
• Ensuring each team works on their tickets/RFC's and delivers within the timelines.
• Conducting meeting with test managers and TCoE Head to address the issues and progress on the action items.
• Reviewing project plan and share it with appropriate stakeholders.
• Managing the Users and Permission for HP ALM Tool.
• Handling the escalations with customer and preparing the plan to address the same.
• Sharing WSR, MSR to technology test managers and TCoE Head.

• For DentaQuest,Understanding the business requirements, functional specifications and solution design document of Salesforce Community portal for Provider, Member and Client modules
• Perform Application testing on Oracle Revenue Management Billing (ORMB) Modules, Salesforce and integration between the systems involving salesforce, ORMB and Windward
• Planning/Scheduling the test activities like Test Plan preparation, Scheduling Refinement Meeting, identifying test scenarios, test case review and sign-off, test execution, stand up meeting and Defect triage meeting
• Performing Functional Testing, System Integration Testing, E2E Testing, Defect Tracking using Microsoft Team Foundation Server (TFS)
• Involved in testing Critical Components, Reports, Conversion (Migrated users), Interfaces/Integration and extensions like Windward
• Mining the data required for testing using Microsoft SQL Server Management (MSSM)
• Communicate issues and status information to client's Program Manager on Test Design, Test Review and Test Execution metrics generated from Microsoft TFS and participate in post mortem meetings as part of daily stand up meetings
• Co-ordination with Automation team and automating identifying the scenarios using Selenium
• Providing the Production Application Support for critical tickets by testing the service incidents with the support of development team
• Reviewing the Product Backlogs and allocating the tasks accordingly to the team members based on their expertise and availability
• Building the Standard Operating Procedures for the applications/process being followed in project which is based out on Agile Methodology
• Managing and tracking the Team progress, addressing their issues and providing the feedback on the areas to be improved.
• His expertise including below skills/ Tool required for the project.

• For Royal Phillips,Managing a team of 200+ Resources
• Identifying the staffing requirements for various skillsets
• Onboarding the team and ensuring all the pre-requisites are met
• Building the Knowledge base Documents. Procurement/Allocation of necessary infrastructure (Hardware)
• Assessing and Reviewing the performance of the team
• Managing the escalation within the team and Addressing the concerns of the team
• Publishing the Status report to Customers and ensuring the deliverables are on time
• Handling the customer escalations

• For Corning, Coordinating performance test requirements meeting
• Reviewing the performance test plan and coordinating test plan walk through meeting with customer
• Estimating and preparing performance testing schedule
• Managing, Reviewing and Publishing performance test execution results
• Coordinating the test results walk through with customer
• Publishing the AIM Performance Testing Status report to Customers
• Managing the AIM Performance testing team and ensuring the deliverable s are on time.

• For Honeywell , Handling a team of 29 resources. Responsible for transition of 40+ applications from Incumbents
• Tracking the transition activities on daily basis. Revisiting the transition plan based on the customer and employee feedback
• Coordinating and Conducting the Customer and team meeting. Planning the daily activities
• Allocation of resource based on the demand. Smooth transition from transition phase to steady phase. Building the Knowledge base Documents. Procurement/Allocation of necessary infrastructure (Hardware).
• Acquiring application access for the team. Responsible for deliverable s planned for every release
• Preparing the backup for existing resources

• For Mc-Graw-Hill , Analyzing the Production Defects.
• Identify the Scenarios and author the test cases
• Executing the test cases
• Raising the defects and getting it fixed by Dev Team
• Preparing the status reports
• Delegating the task along with leads on daily basis and Tracking its progress.
• Addressing the concern and guiding the team in value add initiatives.
• Planning for trainings and enabling the resources in specific technology or area.

• For Cisco, Reviewing the BRD & FSD. Business walkthrough over MD 50, BR 100 and MD 70
• Preparing the test plan, test strategy and execution plan
• Analyzing the requirements. Designing the scenarios, test cases and Test Case Review.
• Performing the smoke test. Data Mining, Execution of Test cases and tracking the progress. Logging defects and tracking.
• Preparing the Exit Report, Preparing the release report, WSR, Ops Review Report
• Daily call with the client and sharing the project status and finding the root cause for the Issues
• Analyzing the production escalated cases
• Finding the root cause and performing STF for the identified issue
• Performing the root cause analysis and providing inputs to IT team for long term fix.
• Identifying & preparing the repeated and reusable manual scripts.
• Working of FPR, Providing the Go Live Support.

• For Cisco, Test Case Preparation, review and Execution of test cases.
• Data Mining in TOAD using SQL Queries for the Functional Testing
• Logging defects and tracking. Being the POC of the project, prepared all the testing related reports all the three cycles (TCA, TCB&TCC) the project and co-coordinating with the onsite team

• For Cisco, Auditing all the Tasks performed by the CSR in ERP and authorizing them to book the orders.
• Walkthrough the CSRs workflow to ensure that the Audit checklist is diligently followed
• Analyzing the Errors committed by the CSR and suggesting the counter actions.
• Complete end-to-end support to the service request.
• Finding and debugging all the errors preventing the booking in ERP.
• Analyzing functional discrepancy on the order and suggesting the future course of action
• Preparing the Daily Status Metrics, weekly metrics, Ops review metrics and release level metrics.
• Responsible for the infra, KT for new comers and building Knowledge Repository for the team.
• Leading a team of 18.Responsible for coordinating project assignments and trainings requested by the team.
• Providing all the feedbacks and performance reports of the team to the Managers.
• Collecting and maintaining all the SQL Queries used during the every release of testing process across the project.