Suresha M
Payroll Professional
Bangalore
Summary
An astute, results-oriented leader with proven success of over 12 years overall experience in HR Payroll, benefits and compensation, staff development, Customer Success Manager. Proven ability to work independently while effectively managing time, resources, and materials. Proven ability to demonstrate effective leadership by taking the initiative to assist others in the completion of all assigned tasks. Managing Payroll to ensure error free, adding associate to the proper department, time taken off also maintain vacation accruals. Compile statistical spreadsheet and database programs accounting and or auditing reports. Coordinates payroll runs; reviews edit documents, corrects errors and balances payroll for each pay period; compiles routine reports related to payroll activity; posts payroll adjustments to the general journal as necessary. Accomplished at planning and organizing daily activity optimizing individual performance and results Demonstrated commitment to put in extra efforts for successful implementation/ execution of project assignments. A result-oriented professional with good communication, leadership, team management, client relationship management, analytical and co-ordination skills. Comfort in interacting with customers and across hierarchical levels in the organization for smooth execution & completion. Effective implementations of new rules and regulations imposed by income tax department. Consulting clients on impact analysis for the changes bought by Income tax department such as Code on wages.
Overview
12
12
years of professional experience
Work History
Payroll Operation Manager
IBM India Pvt Ltd.
08.2023 - Current
- As Admin responsible for processing Payroll of Japan country employees with Head count of 15,000.
- Process payroll for Off-cycle and Regular payroll on time without any delay or interruptions.
- Managed end-to-end payroll processing for Japan including main payroll, off-cycle payroll, FFS payments, and retirement runs.
- Prepared and validated payroll inputs such as new hire salary checks, bank info updates, executive compensation, ESPP & housing deductions, commuter allowances, hypo tax, residence tax, and adhoc/manual payments.
- Handled taxation-related processes: Salary certificates, separated employees’ tax code updates.
- Residence tax input updates, demand notice payments, and simulations.
- Year-End Adjustments (YEA) – exemptions, dependent certificate uploads, taxable income & exemption checklists, and YEA 146 uploads.
- WHT reporting including 144 column reports and separated employees’ compliance.
- Administered Social Insurance processes: NPB data upload (IT140/IT141), simulations & live runs (RC5).
- Insurance reimbursement, Ohno insurance reporting, and eligibility reporting.
- Performed payroll simulations & live runs (GDP, Cipe, Glim, RC3, RC5, RC8, RC9, PCC/RC1) and ensured payroll accuracy.
- Conducted data validation checks: basic salary, duplicate bank accounts, headcount, negative salary analysis, high 10/low 10 variance reports.
- Delivered ad-hoc and statutory reports including: Pay register, wage type validation, HRL, spool audit trial, union dues, OVP reconciliation, tax office and city office submissions.
- Reports for inbound/outbound employees, demised employees, and foreign remittance payments.
- Supported automation & process improvements by leveraging RPA inputs for off-cycle and main payroll.
- Coordinated with finance, accounting, and global payroll teams for gap analysis, GL code validations, executive compensation, and TRAX payment status.
- Ensured compliance with 315 city office and 375 tax office submissions, office premise tax reporting, and dependent data updates in My Number portal.
- Prepared annual payroll schedules, gross-to-net reports, and compensation data for management review.
Manager Payroll
Team Lease Service Ltd.
05.2016 - 08.2023
- Team Meetings: - Planning accurately within team to ensure the deliverables are on right track and anticipated slips are been planned effectively.
- Pre sales: - Ensuring a proper presentation of the product based on the requirements of customers and ensuring proposal been raised for them, Payroll Application, LMS & Attendance, Expense Module, Reimbursement, Travel module etc
- Customer satisfaction reviews: - Apart from regular Goverence calls, conducting calls to all customers to get a feedback and suggestion/improvements which they are looking for from the company.
- Governance calls: - Post closure of monthly payroll having a review call with clients to understand the Quality of service delivered as per agreed SLA.
- Escalation management: - Escalations from customers on the erroneous outputs shared, preparation of RCA/CAPA and ensuring this are tracked and not repeated in future payrolls, if necessary adding hyper care QC.
- Consulting services to client: - Suggesting best practices and salary structuring for certain client wherever required.
- Code on wages implantation: - providing impact analysis for clients on PF, Gratuity for the existing structure which they have, (impact for employee’s net take home salaries)
- Audit on the payroll process and QC been performed by the team before delivery to ensure accurate payroll delivery & Conducting surprise audits in other teams and see any process deviations are found. If found proving a report and ensuring a proper process is followed to achieve good results
- Testing: - Any new developments or changes in the system been tested with multiple scenario’s and proving the observations/changes/Sign off etc
- Training to Trainer/Client: - Providing training to trainer and employees of clients about the product.
- Project Management: - Handling Ad-hoc projects and completing within agreed timelines.
- Team Trainings: - Regular trainings to ensure the team is up-to-date with the changes happened by Income tax department and internal system changes.
- Team Review: - Monthly performance reviews to the team post closure of Payroll. Appreciating and suggesting the team member on their achievements and slips during the payroll for the month.
- Process improvements: - Suggesting client and team on process changes whenever required to simplify a complicated process.
- Conducting Interviews: - Conducting interviews based on the requirements.
- Hyper care QC: - Analysing the need of hyper care QC In events like (policy changes, Salary revisions Etc) is well planned. Based on events happened earlier.
- Panning of Quarterly and yearly activities well in advance to ensure there is a smooth flow of Form-16 and E-tds returns.
- Follow ups with Clients on the inputs if they are delayed. Updating the clients on challenges for payroll delivery.
- Follow ups with clients post payroll for compliance needs such as UAN, PRAN ESI.
- Perquisite calculations: - Calculation of specific perq like, Retirement, Car, Loan, etc
- INDIA Payroll May 2016 to Aug 2023
Sr. Payroll Executive
Vertex Customer Management India Pvt Ltd.
10.2013 - 01.2016
- Managing headcount of more than 20,000 Employees Salary processing.
- Handling a team of 20 members with nearly 100 clients payroll processing smoothly.
- Subject matter expert in Handling any query with regards payroll and compliance
- Received multiple awards for showing strong leadership skills and high performance
- Sound Knowledge in Income Tax Calculation
- Year End activities – Updating of savings Proofs
- Responsible for Full & Final Settlement including Retrials such as Gratuity, withholding components, etc of all resignedemployees in time.
- Prepared multiple Journal voucher(JV)entries for the Debit and Credit entries to upload in the system to match Salarycredit.
- Filing of e-TDS on Quarterly, Half yearly and yearly in time, Q1 Q2 Q3 & Q4.
- Form-16 of All employees issued from Start to End
- Educating peers on the new feature launch and understanding the issue they face in the existing system.
- Revised returns from Q1 to Q4 and Online(DSC) and offline in Traces Portal.
- Played a key role in movement of company employee database on people soft HRIS
- Efficiently and effectively handling employees query and grievances
- Helping employees to understand and manage their Tax Computation and also help them to understand their salarybreakups
- Attendance and leave management HRMS
- Timely collecting savings proofs and helping to the employees in savings declarations and submission
- Preparing Quarterly ETDS - Form24Q , Form 27A
- Sound Knowledge in Deduction of PF, ESIC. Income Tax, Overtime calculation, Deduction etc
- Interacting with Vendor, HR, Central Team and solving payroll issues on a regular basis
- Preparing Pay slips and Tax Working Sheets every month to Employees
- Responsible for preparing Statutory compliances like PF statements, and annual Returns, PF Challans, PT, PT Challan,Form 5, Form 10, e-TDS returns, Labour Welfare fund, etc.
- Managing proper Data security, Fraud and Audits
- Handling more than 10 members with Least Attrition in team
- Generating various MIS reports to track, monitor and control progress.
- Managed the successful implementation of the online performance management system for employees across locations
- Performance Management, Appraisals, 1JP & Promotion process
- Maintain monthly payroll transactions of Input/Output, Transfers, Salary reconciliation, Variance report, Payroll uploadfiles, Statutory report files, F&F process, Department & Cost Centre wise report.
- Payroll Management
Education
Bachelor of Commerce (B.Com) -
Vijaya College
2nd PUC - undefined
Vijaya College
SSLC - undefined
SKSVM school
Skills
- Payroll Process Japan and India End to End
- SAP Certified Payroll consultant
- Successfactor Certified
- Worked in Workday application
- Zendesk Ticket query handled
- Salesforce Ticket query handled
- Good in Excel
- Good in Team management
- Guiding team on Payroll knowledge sessions
Disclaimer
I hereby assure that the above given information is true to the best of my knowledge.
Cricket
Like to Play and watch cricket
Timeline
Payroll Operation Manager
IBM India Pvt Ltd.
08.2023 - Current
Manager Payroll
Team Lease Service Ltd.
05.2016 - 08.2023
Sr. Payroll Executive
Vertex Customer Management India Pvt Ltd.
10.2013 - 01.2016
2nd PUC - undefined
Vijaya College
SSLC - undefined
SKSVM school
Bachelor of Commerce (B.Com) -
Vijaya College
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