Hi, I’m
SureshAntony Fernando
Auditor
Mumbai,Maharashtra
Summary
Accomplished over 6 years of experience in service sector with multinational companies in the US, UK and Australian Process as Auditor, Mortgage Loan Executive and Customer service executive.
Proven excellent track record in client servicing and customer support with an ability to relate with people at all levels. Looking forward to sharing my skills and knowledge to achieve corporate goals in a challenging environment.
Overview
11
years of professional experience
Work History
KJI Resources India Pvt. Ltd, A United Language Group CompanyMumbai
Interpreter Care Specialist
04.2021 - Current
Job overview
- Keep records of Interpreter interactions, comments, requests, and other inquiries
- Work closely with other departments to resolve Interpreters’ concerns and questions in a timely manner
- Other Responsibilities include Joining and Resigning procedures, Maintaining Salary-Structure (Payments of the Interpreter’s), Attendance, Availability of the Interpreters
ICE Vacation Center India Private Limited RPCMumbai
Auditor
04.2019 - 07.2020
Job overview
- Customer Payment Analysis, tracking and updating daily Cash deposits and reports. Monitor Customer account details for non payment, delayed payments and other irregularities. Maintain account receivables customer files and records. Conversion of PDC cheque.
Ocwen Financial Solution Pvt. LtdMumbai
Associate
03.2015 - 09.2016
Job overview
- Managing all the loans with the portfolio
- Providing solutions on the foreclosure issues to the internal customers, through emails and over phone calls inemergency and also Ensuring that the property is taken to sale within the stipulated timeline
- On a regular basis we Quality Check the letter and ensure that correct letter is been sent to borrower with accurate facts and figures
First Source Solutions LTDMumbai
Senior Executive
06.2013 - 07.2014
Job overview
- Validation of Repayment vehicle of customer for new mortgage business
- Preparation of Unmapped report & amendment report in UFSS and CPS system
- Maintenance of customer Mortgage accounts and payment details
Datamatics Global Service LTDMumbai
Indexer
09.2012 - 03.2013
Job overview
- Doing QA of the team members and vendors
- Coordinating the process and all matters related to process content ,Implementing the agreed action plan to the agreed standards and deadlines
- Responsible for effective preparation and delivery of all process events and meetings and production of all necessary documentation
- Ongoing evaluation of process activity and reporting on process progress
Education
S.I.E.S College
M.Com from Banking and Finance
S.I.W.S College
B.Com
Skills
Auditor
undefinedAdditional Information
- AWARDS AND ACHIEVEMENTS : Certificate for High level of Performance and Dedication for the month of December 2013 fromFirst source Solutions Limited.
- Received a Certificate for Best Performer in ICE Vacation Center India Private Limitedfor the month of February 2020.
- Recognized as Best Performer for In house Quarterly Recognition program (2022) in KJI Resources India Pvt. Ltd.
Timeline
Interpreter Care Specialist
KJI Resources India Pvt. Ltd, A United Language Group Company
04.2021 - Current
Auditor
ICE Vacation Center India Private Limited RPC
04.2019 - 07.2020
Associate
Ocwen Financial Solution Pvt. Ltd
03.2015 - 09.2016
Senior Executive
First Source Solutions LTD
06.2013 - 07.2014
Indexer
Datamatics Global Service LTD
09.2012 - 03.2013
S.I.E.S College
M.Com from Banking and Finance
04.2012
S.I.W.S College
B.Com
04.2009
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