Suresh Babu K
Bengaluru
Summary
Innovative Process Lead with many years of experience in a supervisory position. Successful at staying observational and motivating in high-stress environments. Committed to worker safety and top-of-the-line quality assurance. Results-driven Process Lead known for high productivity and efficient task completion. Specialize in workflow optimization, process improvement, and team leadership. Excel in critical thinking, problem-solving, and communication, ensuring seamless operations and project delivery within timelines.
Overview
15
15
years of professional experience
Work History
Process Lead
First Source solutions Pvt Ltd
Bengaluru
11.2009 - Current
- Communicated regularly with senior management regarding progress on project initiatives and any challenges encountered.
- Monitored key performance indicators related to process performance and drove corrective action when needed.
- Supported the development of new products and services by defining requirements for process design and implementation.
- Facilitated workshops with relevant stakeholders for the purpose of gathering feedback on proposed changes or improvements in processes.
- Identified potential risks associated with new processes and developed mitigation strategies accordingly.
- Performed root cause analysis for issues related to process failures or breakdowns.
- Collaborated with cross-functional teams such as IT, HR, finance, sales, marketing on various projects relating to process design or optimization.
- Evaluated the impact of proposed changes prior to implementation using appropriate analytical methods.
- Analyzed data from multiple sources to identify trends that could be used to enhance operational effectiveness or efficiency.
- Led process improvement initiatives to reduce cycle time and improve customer satisfaction.
- Coordinated with stakeholders to ensure successful execution of projects within defined timelines and budgets.
- Coordinated with Quality Assurance to ensure that processes met all regulatory and quality standards.
- Ensured all process documentation was up to date and compliant with industry standards.
- Managed 7 Team leads along with 150 members as OJT Manager ensured a success project with client appreciation.
Education
B.com - Business And Accounts
Stracey Memorial High School
Bengaluru, KA01-2013
Skills
- Leadership trained
- Collaboration
- Flexible Schedule
- Adaptability
- Teamwork and Communication
- Production Documentation
- Good Communication
- Teamwork and Coordination
- Computer Skills
- Positive Attitude
- Root Cause Analysis Participation
- Continuous Improvement
- Production Operations
- Problem-solving abilities
- Time Management
- Multitasking
Accomplishments
- Best Process Lead
- Best Team (continues 4.5 Years)
- Retention Warrior
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
kannada
Upper Intermediate (B2)
B2
Affiliations
- Music /Instrumentalist
- Travelling
Timeline
Process Lead
First Source solutions Pvt Ltd
11.2009 - Current
B.com - Business And Accounts
Stracey Memorial High School
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