A result-oriented professional with extensive experience in Aerospace Logistics, Business Development, Customs Clearance documentation, operations & Compliance, Freight Forwarding, Key Account Management, Operations, SME, Product Management & Distribution with well-known organizations. Presently associated with “Alpha Exim Management Pvt Ltd “as Deputy General Manager (in Branch Head Role). Comprehensive experience in negotiating rates with carriers/IATA agents. Demonstrated abilities in conducting negotiations with Airlines & Overseas agents. Adept in developing, managing and streamlining route development activities with Inside sales, operations and overseas counterparts. In-depth understanding of business processes and structured methodologies being practiced in industry. Proven skills in managing teams to work in synchronization with the corporate set parameters & motivating them for achieving business and individual goals. An effective communicator with excellent interpersonal & relationship management skills.
Work History
Deputy General Manager
3 Months
Alpha Exim Management Pvt. Ltd., | 03.2026 - Current
Coordinated efforts of cross-functional teams to drive enhancements in operational efficiency and implement key initiatives.
Analyzed existing processes and introduced improvements that streamlined resource allocation and lowered operational expenses.
Engaged with key stakeholders in negotiations to secure partnerships that drive organizational growth.
Formulated and implemented comprehensive performance metrics to evaluate project outcomes.
Senior Manager in GM Role
6 Years 4 Months
Airsea Forwarders India Pvt Ltd | 05.2019 - 09.2025
Responsible for Admin & HR- across all branches, Aero space Logistics, Freight Forwarding, Customs Clearance with Power of Attorney Role for CB License, Key Management Personal with Authorised Signatory for Banking and administrative activities (Bidding/Statutory Compliances).
Focus on Customs clearance activities in both Chennai and Hyderabad on own CB License.
Focus to work on New Branch addition/transitional setup etc.
Focus is to build the volume of Air Exports & Imports through IATA agents, Aerospace Logistics.
Focus to build the Sea Export biz volumes as well.
Focus to achieve the Budget that is set along with the team.
IT systems management – Vendors/Network etc.
Focus on DAP/DDP/DDU shipment for Air Imports & Aerospace Logistics
Focus on ATA Carnet / CDP shipments / Cross Trade Shipments
A Special Executive Committee Member of CCBA Chennai, Period 2023-2025 and Accredited Member since, 2019 to till date at CCBA, Chennai
Also accredited member of CBAH, Hyderabad since, 2022.
Representative of Associated membership of FFFAI since 2019.
AIR Freight Manager– South, India
1 Year 2 Months
SAR Transport Systems | 03.2018 - 05.2019
Designed and implemented air freight strategies to optimize inbound and outbound shipping processes.
Directed revenue generation strategies for air product sales in Southern region, collaborating with GM-South.
Researched and assessed IATA agents to secure advantageous rates and high-quality services for air product distribution.
Engaged with overseas partners to optimize pricing strategies, ensuring cost efficiency and increased profitability for air freight operations.
Executed re-export process for Indian Navy's air shipment, facilitating timely delivery of sea-scooter from Vizag to Russia through Hyderabad.
Branch Manager
2 Years 1 Month
Quick Silver Freight Systems Pvt. Ltd. | 01.2016 - 02.2018
Managed daily activities and strategic initiatives to drive branch revenue growth.
Collaborated with regional manager to streamline the organization and procurement of airline stocks for MAA and BLR.
Developed and executed marketing plans targeting revenue growth through direct exports and collaboration with forwarders.
Oversaw communication and logistical coordination with CHAs and airlines to enhance service quality and operational flow.
Business Head – Air Impex
1 Year
Lizma Logistics Pvt. Ltd. | 12.2014 - 12.2015
Oversaw airport branch operations, focusing on export and import documentation and customs clearance teams.
Strengthened client relationships and management engagement to improve project delivery. Elevated client satisfaction and management collaboration to achieve successful project completion.
Assisted in managing vendor relationships to streamline operations. Supported teams in coordinating vendor activities for better efficiency. Aided in resolving vendor-related issues to enhance service delivery.
Oversaw logistics processes to optimize warehouse efficiency. Managed inventory systems to enhance stock control and reduce errors. Led teams in implementing best practices for order fulfillment.
Manager – IT & Operations
2 Years 8 Months
ATR Engineering Contractor | 03.2012 - 11.2014
Facilitated the implementation of IT solutions to optimize day-to-day operations, focusing on billing accounts and tendering processes for contracting businesses collaborating with telecom service providers (BSNL & TCIL).
Coordinated procurement and management of IT solution vendors, ensuring alignment with organizational technology needs.
Directed operational oversight for BSNL and TCIL locations, ensuring alignment with contractual requirements.
Sr. Business Analyst
2 Years 2 Months
iBox Technology Pvt. Ltd. | 08.2008 - 10.2010
Directed operations of business process and customer service teams, ensuring effective collaboration among 20 personnel.
Analyzed customer requirements and translated them into system specifications. Identified gaps in processes and provided input for business requirement documents. Assisted development and testing teams by creating comprehensive test cases.
Achieved customer satisfaction by identifying and fulfilling new requirements. Coordinated effectively with implementation teams to enhance service delivery.
Facilitated application support and enhancement requests on a daily basis for West Africa region, ensuring effective service delivery in Nigeria, Abidjan, Benin, Tunis, Angola, Ghana, and Togo.
Led comprehensive development cycle and testing phases during MSc gap study in Izmir, Turkey, November '08.
Managed two teams within business process and customer service departments to enhance operational efficiency and service delivery.
Established workflow system to monitor daily performance across all departments within the organization.
Team Leader
6 Years 7 Months
Maersk Global Service Centres India Pvt. Ltd. | 01.2002 - 08.2008
Oversaw two teams in security administration for Mars (SAM) to enhance the quote process application and FMC filings.
Led user acceptance testing for SAM2 application at headquarters in Copenhagen, Denmark. Facilitated comprehensive training for SAM team users.
Facilitated seamless transfer of export documentation processes for FTA locations (France, Tunisia, Algeria) from MNLCSC to MAAGSC.
Delivered targeted training to GSC users on Maersk application functionalities to ensure smooth transition from PONL systems.
Achieved user satisfaction through effective issue resolution processes. Optimized interface between BSD and users to enhance collaboration.
Evaluated training necessities and communicated potential adjustments to processes or systems in FF4 application.
Spearheaded migration of FMC filing process from BOMGSC to MAAGSC, ensuring seamless transition.
Achieved improved team proficiency in export and import documentation through comprehensive training at MNLGSC in Manila, Philippines. Enhanced team capabilities in export and import documentation by conducting targeted training at MNLGSC in Manila, Philippines.
Led FF4 Level Zero support team for Full Focus 4 systems, facilitating export and import documentation processes for global locations in Nam Lam EUR and Mesaf regions at GSC-Chennai.
Oversaw auditing processes for Europe BL's shipments to the US, ensuring accuracy and adherence to standards.
Executive – Imports & Exports (Air & Sea)
3 Years 6 Months
Natvar Parikh Industries Ltd. | 07.1998 - 01.2002
Facilitated efficient customs clearance processes by coordinating documentation efforts with operations staff and producing comprehensive logistics reports for senior management. Optimized bonding and de-bonding procedures while maintaining accurate records and fostering strong relationships with customs bond officers, enhancing operational efficiency within the bonded warehouse.
Assisted clients such as Dell Malaysia Sdn Bhd, Indo Mobil Ltd, and Hyundai Motor India Ltd with their needs. Supported various client engagements by addressing specific requirements and inquiries.
Optimized documentation workflow to enhance efficiency and implemented feedback reports to improve customs clearance.
Oversaw meticulous documentation cycle for re-export of computer components, enhancing operational flow for Dell customers in India.
Education
MBA - Finance
University of Madras | Chennai, India
M.A - Public Administration
University of Madras | Chennai, India
B.A (Eng. Litt.)
L.N.G. College, University of Madras | Ponneri, Tiruvallur, Tamil Naud, India
Skills
Domain: Shipping (Air & Sea Freight) / Logistics / Customs Law
IPR & Allied Acts Compliance
Languages: SQL
OS: Proficient with Dos
Microsoft Applications
Modelling Tools: MS Visio
MS Project
Leadership and team building
Customer relationship management
New business development
Cost analysis and savings
Sales analysis
Business administration
P&L management
Account management
Affiliations
A Special Executive Committee Member of CCBA Chennai, Period 2023-2025 and Accredited Member since, 2019 to till date at CCBA, Chennai
Also accredited member of CBAH, Hyderabad since, 2022.
Representative of Associated membership of FFFAI since 2019.
Certification
Basic Training Course in E.D.I conducted by Commissioner of Customs, Custom House, Chennai in 1999.
Passed Regulation 20(3) examination, CHALR 1984 of customs, conducted by Central Board of Excise & Customs, Chennai in 2000 (G Card).
ESOL - English for speakers of other languages from University of Cambridge by British Council, Chennai.