Suresh Chandra Joshi
Senior DevOps Engineer
New Delhi
Summary
Over 14 years of experience in DevOps, Build and Release Engineering, Site Reliability, CloudOps, Configuration Management, and Continuous Integration/Deployment. Currently contributing expertise to Clearwater Analytics at Noida since April 2020. Successfully managed large-scale mission-critical systems, ensuring high availability and reliability of services through cloud infrastructure, automation, and performance monitoring. Proficient in designing, implementing, and managing scalable cloud solutions. Skilled in deploying and maintaining cloud applications using AWS services with Terraform. Extensive experience in deploying and managing containerized applications in a cloud environment using Docker and Kubernetes clusters. Strong command over JIRA for bug tracking, issue tracking, agile project management, and application lifecycle management with continuous planning. Expertise in Confluence for team collaboration and internal discussions. Adept at troubleshooting Linux operating system issues and writing Python/Shell Scripts for task automation. Hands-on experience with ansible playbooks for deployment and configurations. Skills in Jenkins installation, administration, migration to new versions, pipeline setup, and creation of Jenkins agents for faster build and deployment. Sound knowledge of Release Management and deployment processes. Excel in coordinating cross-functional teams, managing release schedules, and mitigating risks. Experienced with maintaining and improving system reliability through automation and proactive monitoring. Utilizes problem-solving skills to troubleshoot and resolve complex issues efficiently. Knowledge of infrastructure optimization and collaborative teamwork to enhance system performance and reliability.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Senior DevOps/Site Reliability Engineer
Clearwater Analytics
04.2020 - Current
- Monitoring and supporting the production environment of Clearwater on on-premise and AWS using Grafana/Graphite, Dynatrace APM, Jira service management for alerting ensuring maximum uptime and performance for mission critical applications
- Managed and coordinated response to production incidents and developed runbooks, streamlining troubleshooting workflows and reducing mean time to recovery (MTTR)
- Lead incident response efforts and conduct post-mortem analyses for continuous improvement
- Developed and maintained infrastructure as Code (IAC) using Terraform for various SRE/DevOps tools and also enabling consistent deployment of environments across development, staging and production
- Working on config management of Ubuntu servers using Ansible for package installation and writing Ansible playbooks for server configuration and deployments
- Implemented and maintained CI/CD pipelines using Jenkins, bitbucket to automate application build and deployments, reducing deployment time
- Automate repetitive tasks to improve operational efficiency and reduce manual intervention using shell/python scripting
- Assisted the development teams with application deployment on Kubernetes, provided troubleshooting support for the Kubernetes issues, helped dev teams in migration of apps to Kubernetes environment and helped in cluster administration related issues
Lead DevOps Engineer
ACCENTURE
07.2017 - 03.2020
- Provide leadership and work collaboratively with the team in creating policies, automation, proactively looking to solve operational issues
- Mentor team members on software development best practices, including automated build and test, CI/CD
- Responsible for continuous integration and continuous deployment automation by using Jenkins, Gradle and Nexus
- Created Jenkins instance, Nexus repository instances for the client and responsible for maintaining & administrating
- Jenkins Pipeline setup, Jenkins agent’s creation for faster build and deployment
- Creating Ansible playbooks for deployment and integration of Ansible with Jenkins
- Administrator for Jenkins, Kubernetes cluster, RedHat Linux servers, Bitbucket (GIT), Atlassian Jira and deployment SHELL SCRIPTS
- Implemented and Maintained dev/test environments created on AWS EC2 instances and RDS (oracle) for migrating calypso application from VM's to cloud
- Working as Release Manager for the client application, developed, maintained release plan and deployment runbooks
- Coordinate with Development and Quality Assurance teams to ensure timely delivery of features, bug fixes, and improvements into multiple environments
Senior Software Engineer/DEVOPS Engineer
HSBC Global Banking and Markets
08.2016 - 07.2017
- Handled all NON-Prod (DEV, SIT and UAT) environment deployments
- Addressed software configuration management issues in coordination with development team
- Maintaining IBM RTC repository, branching and merging
- NON-PROD Databases refreshes with prod dump
- Maintaining continuous integration through Jenkins and Teamcity
- Resolved build and release dependencies in collaboration with other departments
- Resolving the connectivity issues of the system with various upstream and downstream systems
- Implemented automation and Continuous Integration/Continuous Deployment in the project
- Created production release packages, deployment runbook and handover to the prod support team
Senior Software Engineer
NCR CORPORATION
01.2016 - 07.2016
- Maintaining releases of Oracle ERP product for NCR
- Deploying log entries created for different projects to UAT environment and to prod
- Maintaining Python/Shell scripts developed to automate the deployment process
Release and Environment Analyst
ROYAL BANK OF SCOTLAND
07.2014 - 12.2015
- Maintain all non-production application environments (Dev, SIT, UAT, Pre-Prod) consisting of Linux, oracle and Citrix servers in terms of upgrades, migrations, decommission
- Coordinate with upstream and downstream applications for environments and support
- Harmonize with external support teams (e.g
- DBA, UNIX Citrix etc.)
- SVN administration of all Parallel/In-life developments and Post LIVE deployment
- Ownership of all pre-prod environments including code upgrade and data refresh of physical and Delphix databases on timely basis
- Prepare and maintain Runbook / implementation plans
- Keep regular calls with all the stakeholders (DBA, Unix team, Citrix Team, Upstream, Downstream, Business users, Dev’s, QA’s, PS team etc.) to take their input for the releases
- Manage and resolve Production release change date conflicts by coordinating with the upstream, downstream or infrastructure teams
- Prepare the package and implement Production deployment
Build and Release Engineer
TECH MAHINDRA LIMITED
02.2011 - 07.2014
- Handling daily hotfixes code builds for Java, J2EE, Apache Tomcat using SVN, Hudson and internal tools
- Daily code Push/Deployment to non-prod, PROD and DR on Linux servers and Weblogic application server
- Interpreted application-specific deploy processes
- Handled software configuration management issues and coordinated with development team
- Enforced automation in build and deployment procedures, executed code builds and deployment activities
- Coordinated with developers to outline build and deployment procedures and resolve software configuration administration issues
- Maintained source code repositories and build scripts and installation processes
- Aided code integration between teams and partners as well as coordinated with Software Development Team and QA
- Corresponded with other departments to resolve Release and Build dependencies
Education
Bachelor of Technology - Computer Science and Engineering
Amity School of Engineering And Technology
Delhi 01.2006 - 01.2010
Skills
Proficient in GIT and Bitbucket
Jenkins and AWS CI Services
Scripting Proficiency in Python and Shell
Jira Project Management
AWS and GCP Proficiency
Proficient in Docker and Kubernetes
Terraform for Infrastructure Provisioning
Graphite/Grafana, Dynatrace, ELK stack
Ansible and Helm Proficiency
Certification
Certified Kubernetes Administrator, 09/01/24, 09/30/26
Timeline
Senior DevOps/Site Reliability Engineer
Clearwater Analytics
04.2020 - Current
Lead DevOps Engineer
ACCENTURE
07.2017 - 03.2020
Senior Software Engineer/DEVOPS Engineer
HSBC Global Banking and Markets
08.2016 - 07.2017
Senior Software Engineer
NCR CORPORATION
01.2016 - 07.2016
Release and Environment Analyst
ROYAL BANK OF SCOTLAND
07.2014 - 12.2015
Build and Release Engineer
TECH MAHINDRA LIMITED
02.2011 - 07.2014
Bachelor of Technology - Computer Science and Engineering
Amity School of Engineering And Technology
01.2006 - 01.2010
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