Suresh Kumar
Coimbatore
Summary
Detail-focus on Software Quality Assurance with 15 years of experience in Test Strategies, Plan, SDLC Process and Data analytics. Proven to understand customer requirements and translate into actionable test deliverables. Dedicated and hard-working with passion in SQL and Data analytics. Excellent communication and interpersonal skills, with the ability to negotiate contracts and evaluate projects. Eager to continue leveraging expertise in computer system assurance in a dynamic and challenging role.
Overview
16
16
years of professional experience
Work History
QA Test Lead
Cognizant Technology Solutions
Coimbatore
04.2024 - Current
- Analyzed existing systems documentation to determine appropriate tests needed for each project phase.
- Met project scope and delivery dates by planning optimal testing schedules.
- Collaborated with cross-functional teams to develop test cases based on requirements documents and technical specifications.
- Conducted end-to-end system testing to identify any potential issues with user experience or functionality.
- Created and maintained a database of common and known testing defects during the Dry Run phase.
- Created detailed bug reports documenting the issue and how it was resolved.
- Monitored bug resolution efforts and tracked successes.
- Utilized various software and tools qTest and JIRA to streamline processes and optimize performance.
Data Analyst
Cognizant Technology Solutions
Chicago
06.2015 - 01.2024
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Identified, analyzed, and interpreted trends or patterns in complex data sets.
- I have supported Client IT, Business Users, and Sales Reps teams by formulating Excel sheets for their ease of use to validate and test a huge volume of data from SWDW.
- Ensured quality and data integrity during the migration process from the Informatica tool to the Cloud Data Warehouse.
- Worked in multiple tools and technologies, such as Oracle, Informatica, Reltio, Qlik View, Qlik Sense, HIVE, Jupyter, VS Code, JIRA, etc., during my tenure.
- Validated and ensured sales and marketing data flow and quality from the Reltio AM system to the consumption layer through the TIBCO system, and then from the consumption layer to the DDS layer.
- Provided support to business users with SQL queries and test data during the UAT phase, and analysis reporting from live data.
- Delivered multiple projects with zero defects after deployment in the production environment by doing vigorous and extensive analysis and testing.
- I had consistently provided all data reporting to all business stakeholders (market-specific business teams, sales representatives, and IT) in various representations using graphs, pivots in Excel documents, and multiple functions and formulas.
- I had been part of the MHCDM BTS Data Governance team in a lead role, working with business stakeholders to research and resolve data issues.
- Involved in doing research, analysis, testing, and reporting data for all of AbbVie's markets (a total of 13 different markets) for the MHCDM KAM application.
Validation Lead
Cognizant Technology Solutions
Chennai
01.2014 - 05.2015
- Author, review, and approve key documents such as User Requirements Specifications, Validation Plan, Risk Assessment, Test Protocols/Reports, Requirement Trace Matrix, and Validation Summary Report, and releasing systems into production.
- Conduct UAT with business users, and provide training on applications.
- Reviewed the test deliverables of the team and delivered quality products.
- Lead the Incident Report process until all issues are resolved, and the documentation is complete.
- Ensuring deliverables are meeting quality gate requirements, thereby ensuring sequential execution of SDLC processes.
- Ensured the delivery of several test artifacts as Validation Lead, with high quality and efficiency for multiple clients: AbbVie, Forest Laboratories, Johnson and Johnson, Purdue, and Medtronic.
- Led a 6-member team for the delivery of Quality as a Service, which involved mentoring, training, managing workload priorities, and providing technical and functional knowledge of the application.
- Analyzed pre-release software titles for compliance with User Requirement Specifications (URS), referring any deficits to appropriate personnel.
Quality Control and Reviewer
Cognizant Technology Solutions
Chennai
01.2013 - 12.2013
- Documented a new Statement of Procedure document on the Test Design and Execution phase for both Manual and Automation teams.
- Managed 15 or more team members during the Consumer Project Launch, device testing phase.
- Provided inputs and training resources on validation testing.
- Responsible for maintaining quality test deliverables by reviewing and approving them as per SOP documents and 21 CFR Part 11.
- Monitored every test deliverable and result to determine whether all deliverables comply with relevant quality standards, and identify ways to eliminate unsatisfactory results.
- Effectively captured each team member's tasks and efforts, tracked down to prepare Utilization Reports.
QA Lead
Cognizant Technology Solutions
Chennai
01.2012 - 12.2012
- Prepared test cases based on the requirements for the Adverse Event reporting tool.
- Ensured quality and validated all clinical data from a specific format to the FDA's Study Data Tabulation Model (SDTM) by writing SQL queries and Excel formulas.
- Author and execute system validation test cases based on requirements.
- Reviewed and approved all test artifacts delivered in the test design and test execution phases.
- Managed test deliverables during system testing and validation testing for applications using HP ALM.
- Written SQL queries for data migration as per mapping requirements, and coordinating with the client and mapping team (developer from onsite).
- I had driven a QA team that involved the Clinical Study Setup Team and the Clinical Reports Development Team, which involved various reporting activities in SAS, Cognos, JReview, and SQL.
- Managed to allocate and review tasks to other test team members.
Quality Assurance Analyst
Cognizant Technology
Chennai
01.2011 - 12.2011
- Worked as a Quality Assurance analyst for the GIS - iQ Core complaints system.
- Authored test scenarios, and test protocols based on Functional and User Requirement documents.
- Executed and documented all OQ, PQ test protocols to comply with 21 CFR Part 11.
- Unearthed all major, critical defects during the QA stage.
- Supported and trained all new joiners in the team, and ensured quality deliverables from the team.
- I had extended support to all other divisional teams during the test design and test execution phases whenever required.
Senior QA Engineer
Virtusa India Pvt Ltd
Chennai
01.2009 - 12.2010
- Authored and reviewed key documents such as Test Scenario documents, Test Plan, Test Case documents, Requirement Trace Matrix, Test Summary Report, and releasing systems into production.
- Had daily and weekly connections with multiple stakeholders on any business requirements, project artifacts, and issues.
- Unearthed all functional and data quality issues within applications, and tracked them down to closure in the Bugzilla defect reporting tool.
- Created SKU codes for user profile creation using XML codes.
- Supported quality team members during corrective action updates.
- Coordinated with quality control staff to complete inspections.
- Handled and worked as a module lead and QA lead for major, critical functionalities in the Thomson Reuters project.
- Consistently trained and supported all team members to meet their project deliverables.
Education
Master of Science - Information Technology
Kongu Engineering College
Perundurai, TamilNadu, India06.2007
Bachelor of Science - Computer Science
Sri Vasavi College
Bhavani, TamilNadu, India05.2005
Skills
- Project Management
- Requirements Gathering and Analysis
- Quality Management
- QA, Verification, and Validation
- Quality Metrics
- User Acceptance Testing
- Leadership skills
- Data Governance & Reporting
- User Acceptance Testing
- SQL
Accomplishments
- Selenium WebDriver, 10/01/24
- Excellence Award for strong Business, Analytical and Interpretation Skills
- Highest Bug Finder Award
- Best Team Player Award
Interests
- Explore new things
- Music
- Travel
Timeline
QA Test Lead
Cognizant Technology Solutions
04.2024 - Current
Data Analyst
Cognizant Technology Solutions
06.2015 - 01.2024
Validation Lead
Cognizant Technology Solutions
01.2014 - 05.2015
Quality Control and Reviewer
Cognizant Technology Solutions
01.2013 - 12.2013
QA Lead
Cognizant Technology Solutions
01.2012 - 12.2012
Quality Assurance Analyst
Cognizant Technology
01.2011 - 12.2011
Senior QA Engineer
Virtusa India Pvt Ltd
01.2009 - 12.2010
Master of Science - Information Technology
Kongu Engineering College
Bachelor of Science - Computer Science
Sri Vasavi College
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