Summary
Overview
Work History
Education
Skills
Languages
SIGNATURE
Timeline
Generic
SURESH KUMAR  M

SURESH KUMAR M

CHENNAI

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Adaptable Business Manager successful at overseeing all aspects of business operation. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about human resources, financial administration and inventory management.

Overview

15
15
years of professional experience

Work History

Business Manager

THE CHENNAI MOBILES
CHENNAI
12.2019 - Current
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Conducted research on current industry trends to identify potential areas for improvement in business operations.
  • Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Provided training sessions for employees on new software systems used in business operations.

Sales Associate

SAMSUNG INDIA ELECTRONICS
CHENNAI
02.2015 - 12.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Marketing Executive

PHOENIX FACADE & INTERIOR SOLUTIONS
NANDANAM CHENNAI
10.2013 - 07.2014
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
  • Monitored competitor activities and prepared detailed reports on their performance metrics.

Sales Executive

POORVIKA MOBILES PVT LTD
CHENNAI
01.2009 - 10.2013
  • Greeted customers to determine wants or needs.

Education

Bachelor of Arts - B.COM ( CORPORATE )

PATRICIAN COLLEGE OF ARTS & SCIENCE
CHENNAI
06-2010

Skills

  • Documentation And Reporting
  • Policy Implementation
  • Customer Service
  • Employee Motivation
  • Retail Operations Management

Languages

Tamil
First Language
English
Beginner (A1)
A1
Telugu
Beginner
A1

SIGNATURE

SURESH KUMAR M

Timeline

Business Manager

THE CHENNAI MOBILES
12.2019 - Current

Sales Associate

SAMSUNG INDIA ELECTRONICS
02.2015 - 12.2019

Marketing Executive

PHOENIX FACADE & INTERIOR SOLUTIONS
10.2013 - 07.2014

Sales Executive

POORVIKA MOBILES PVT LTD
01.2009 - 10.2013

Bachelor of Arts - B.COM ( CORPORATE )

PATRICIAN COLLEGE OF ARTS & SCIENCE
SURESH KUMAR M