SURESH KUMAR SIVVALA
VIJAYAWADA
Summary
Pursued continuous development opportunities to Marketing expertise and enhance support for internal and external customers. Driven leader with excellent problem-solving, decision-making and conflict resolution skills. Analytical and results-focused in addressing organizational issues and implementing corrective actions.
Overview
17
17
years of professional experience
Work History
Deputy Manager - Hospital Marketing
Sri Sri holistic hospitals
12.2023 - Current
- Developed and executed innovative marketing strategies like individual meetings and the ROMs to promote hospital services.
- Identified the target markets and created campaigns to increase patient referrals
- Closely worked with medical professionals and community organizations for outreach programs.
- Created a friendly atmosphere with internal departments to ensure alignment with overall hospital goals.
- Conducted market research to understand the healthcare landscape, patient demographics, competitor analysis, and emerging trends.
- Build and maintained positive relationships with media outlets, industry influencers, and key stakeholders to enhance the hospital's reputation.
- Organized and participated in events such as health fairs, seminars, workshops, and community outreach programs to promote healthcare awareness and attract patients.
- Worked closely with physicians, specialists, and healthcare teams to highlight their expertise and promote referral programs.
Piramal Swasthya: Operations Executive – 104 Mobile Medical Units
03.2017 - 10.2018
- Manage 5 Mobile medical units in the Nandhigama division district of Krishna
- Roster preparations for mobile medical to ensure operations for 24 working days
- Manpower and buffer management of 6 Doctor, 6 Pharmacist, 6 Lab Technician, 6 Staff Nurse and 6 pilots
- Monitoring and control of field expenses – fuel, drug/medical consumable consumption, daily allowances
- Monitoring of drug and medical consumable stock utilization and management
- Maintenance and management equipment, devices: Medical devices, laptops, internet equipment and tablets
- Coordinating with district central drug stores and procurement drugs and consumables, drug indents to ensure timely supply
- Liaison with local community leaders, police, Government Health facilities, Civic bodies, Panchayat bodies, press for smooth functioning of the programme
- Frequent interaction with the community and patients to mobilize them for the utilization of services, feedback gathering
- Control of daily and monthly reporting.
Emergency Management & Research Institute: Operations Executive – 108
GVK EMRI
12.2016 - 03.2017
- Manage 10 ambulances in division
- Duty Roster preparations to ensure operations
- Manpower and buffer management
- Monitoring and control of field expenses – fuel, drug/medical consumable consumption, daily allowances
- Fleet management - vehicle repair & maintenance
- Monitoring of drug and medical consumable stock utilization and management
- Maintenance and management equipment, devices: Medical devices like monitors, ventilators
- Monitor the proper utilization of drugs and consumables by sudden audits to each ambulance in my district.
Emergency Management & Research Institute: As an Emergency Medical Technician
03.2007 - 11.2016
- Attend all types of Emergencies and have to provide pre-hospital care during transportation
- Ensure the availability of all Emergency drugs and consumables
- Ensure the all medical devices working condition before handing over the duties
- Maintain all registers and case sheets properly
- Maintain good communication with patients and patient’s attendants.
AEMS 108 – Emergency Medical Services: District manager
Aurobindo Pharma Foundation
08.2023
- Make availability of staff 24/7 in two shifts by making duty roasters and timely leave management
- Regular close monitoring to reach the SLAs promised to the client(State Government)
- Liaising with District collector, DMHO and other district level officers to close the service gaps
- Liaising with internal departments like Fleet, SCM, HR and Finance departments to ensure the smooth operations and timely provision of the required spare parts/medical indent/records/other essential material to provide better pre-hospital care to the victims
- 24/7 online monitoring of GPS status, MDT available status, Ambulance cleanliness and availability of drugs and consumables
- Manpower management by identifying enthusiastic persons and assessing their passion towards the patient care and posting them in field with HR support
- Need to provide good working environment by providing the shelters to the ambulances and the staff by maintaining good rapport with government officials
- Frequent field visits to know the contemporary issues in the field and their problems and to solve their problems
- Employee welfare
- Conducting training programs for the field staff to ensure the better pre-hospital care.
Apollo – Tele-ophthalmology: District Manager
Mukyamanthri e- Eye centres
03.2020
- Make the availability of PMO and EA at the vision centres to run the operations
- Regular monitoring and management to reach the greater beneficiary satisfaction
- Liaising with district level stakeholders to get support from CHC level government people
- Vendor management to provide timely service
- Employee welfare by providing them education about their benefits and fulfilling their needs
- Manpower management and ensure the availability of EAs by giving new profiles timely to HR to fill the vacant places in advance
- Attend all district level meetings like DMHO Review, District collector review and NBC meetings.
IQVIA Remap: District project manager
11.2018
- Track clinical protocol manager’s presence and reporting at facilities by the available resources
- Finding and reporting the causes for maternal and neonatal deaths to facility superintendents and district level stakeholders and state analysis team
- Make tangible changes in the labour room infrastructure and NBSU/SNCU infrastructure by being a catalyst
- Attends all maternal and neonatal mortality review meetings in district and facility level and report our findings in that particular case
- Manpower management and ensure the availability of clinical protocol managers
- Attend all district level meetings like DMHO Review, District collector review, Mortality meet.
Education
Post-Graduation - MHRM (Master in Human Resource Management)
Post-Graduation - PGDHHM (Hospitality and Health care management)
Graduation - BSc Microbiology, Biochemistry and Chemistry
Intermediate - Bi.P.C
Skills
- Community outreach health programmes
- Operations management
- Marketing knowledge
- Promotional planning
- Product branding
- Sales and Marketing
- Field activity planning rosters
- Manpower management
- Expenditure control and monitoring
- Procurement and indent management
- Good Computer knowledge and data analysis
sivvalasuresh108@gmail.com
Timeline
Deputy Manager - Hospital Marketing
Sri Sri holistic hospitals
12.2023 - Current
AEMS 108 – Emergency Medical Services: District manager
Aurobindo Pharma Foundation
08.2023
Apollo – Tele-ophthalmology: District Manager
Mukyamanthri e- Eye centres
03.2020
IQVIA Remap: District project manager
11.2018
Piramal Swasthya: Operations Executive – 104 Mobile Medical Units
03.2017 - 10.2018
Emergency Management & Research Institute: Operations Executive – 108
GVK EMRI
12.2016 - 03.2017
Emergency Management & Research Institute: As an Emergency Medical Technician
03.2007 - 11.2016
Post-Graduation - MHRM (Master in Human Resource Management)
Post-Graduation - PGDHHM (Hospitality and Health care management)
Graduation - BSc Microbiology, Biochemistry and Chemistry
Intermediate - Bi.P.C
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