SURESHKUMAR PANNALAL SOLANKI
Summary
- Over 9+ years of experience of applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Proven skills in coordinating operations, maintaining records and completing daily logs and reports. Experienced in accurately and efficiently managing schedules, inspections and corrective actions.
- Experienced in monitoring & controlling the data as per KPI set by the organization.
- Experienced in assisting and supporting day to day operations for the organization to achieve KPI/SLA/ETA.
- Excellent command on MS Excel, Power point, spreadsheets, Power BI etc.
- Have knowledge of multiple WMS like SAP, RWOS, Mercury and Periscope.
- Excellent understanding and proficiency of platforms for effective data analysis including SQL, Tableau, CMS.
- Hands on experience with data cleaning, data visualization, interpreting and communicating data analytics findings.
- Experience in managing the inventory of worth Rs. 60 Cr. (INR).
- Experience in analyzing & preparing multiple MIS reports and managing complete operational activities.
- Initiated various concept to track and improve the efficiency of each individual contributor for smooth operation.
- Awarded as best performance in “Team management” in 2018.
- Excellent communication, decision making ability, team management, planning & execution skills.
- Able to handle deliverables as expected by management on timely basis. Managed logistics & reverse logistics
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Operation Control Manager
Reliance Retail Ventures Limited
09.2022 - Current
- Monitoring & controlling end to end operations for B2B business to ensure to meet the daily KPI's
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Integrated warehouse operations with existing and new business processes.
- Ensuring to use the experience/knowledge of warehouse operation processes like inbound, outbound, inventory management, logistics to improve the warehouse performance
- Coordination with DCs lagging behind the KPIs to resolve their queries & support them to achieve the KPIs
- Creating segment wise multiple reports on daily, weekly & monthly basis to track the activity, performance & to identify the core problems & arrange the meeting to discuss to same with respective stakeholders
- Highlight the critical issue with respective stakeholders like leadership, tech and procurement team to ensure to resolve it within the timeline with coordination of respective stakeholder
- Develop various escalation matrices & mechanism to escalate the concern with pre-defined timeline to ensure there is no interruption in any of the business process of SCM/Operations
- Constantly upgrade the skills & provide the data driven decision to develop long term solution in operation process & tech development.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
Assistant Operations Manager
PharmEasy.in
04.2021 - 09.2022
- Tracking the daily KPIs and Ensuring that we should meet our daily operations KPI as per set targets in all the relevant departments
- Ensure that the SOP must be followed by everyone in each department without any deviation from the set process
- Ensure that the cost must be optimum and work around the cost to minimize the same without affecting any KPI
- Ensuring that our inventory hygiene must be at 99.99%, to track this we monitor the inventory as per SOP
- Ensuring that There must not be any write off for any pilferage or against missing inventory except the tech / genuine issues
- Ensuring that goods to be received & inwarded within the set timeline with 100% accuracy as per SOP
- Ensuring that during outwarding there must not be any excess or short qty cases and packaging SOP to be followed properly to avoid any in transit damaged
- Ensuring that stock to be dispatched along with all the required legal documents & should be tracked properly till the receiver acknowledged the goods
- Ensuring that issue found during inwarding must get highlighted to the concern POC at the same time & follow up has to be done till the closures
- Ensuring that all the purchase return related activities must be completed as per SOP and within the timeline
- Ensuring that all the records related to Inward, Outward, PR activity must be documented properly as per the compliance & SOP.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Operations Manager
Zoylo.com
09.2020 - 04.2021
- Addition to below responsibilities, taken care of new process implementation to reduce the TAT
- Ensured of proper delivery of each order and sales cash reconciliation accordingly
- Ensured to minimize the cost by minimizing holding inventory with more efficient JITP
- Maintained the good relations with suppliers to get best price with additional credit dates & onboarding new vendors to compare and get best prices to get high margin
- Ensured processes are to be followed and improve the inventory hygiene to improve SLA
- Ensured that each task and important documents must be properly maintained.
Operations Manager
Medlife International Pvt. Ltd
07.2015 - 09.2020
- Monitored overall workflow of procurement, packaging and dispatching resulting in 92%+ orders are getting delivered within SLA
- Managed the work force of 100+ team members for operations
- Managed the inventory worth Rs
- 7Cr (INR) which has 13.5K+ unique SKUs
- Ensure proper record of purchase and sales invoice is maintained
- Ensure proper in-warding post verification of description, Batch number, expiry date & quantity
- Ensure SKUs are stowed in their allocated location
- Validation of PO raised & material received
- Regular cycle count to ensure stock variance of less than 2%
- Scrap disposal, Expiry and return to vendor data management
- RTV: coordination with vendor for near expiry and non-moving SKUs
- Make sure all the orders are packed before cutoff time
- Proper sorting of orders to ensure correct order has been delivered to customer
- Cost control: conducted Time and motion theory
- Initiated various processes to track and improve the productivity of individual team members
- Maintain good professional relations with tech team, customer support and vendors to get the issue resolved easily swiftly
- Clubbing of pin code whenever required.
Pharmacist
Indian Drug House
06.2014 - 06.2015
- Planning of return & refund orders to be executed on the same day
- Operation related customer escalation/complaints should get resolved within 24hrs with proper RCA
- SHIFT PLANNING: Effective roaster planning for hassle free operation
- Optimum utilization of available manpower
- Daily COD cash reconciliation & sign off
- Petty cash management
- Make sure to assign maximum numbers of orders to TSA to achieve the individual TSA productivity
- Motivate to the team to achieve the organization's goal along with individual goal
- MIS preparation & analyzing the reports to take corrective action
- Ensure the dispensing of correct medicine according to valid prescription
- Maintained records of Scheduled drugs, Inventory Audit, Sales invoice, Procurement, creating and uploading ADN in our data base
- Handled escalations of team members and helping them to resolve the issues
- Managed Pharmacy Team which consists of both Pharmacists & Pickers (approx
- 100+ members)
- Kept balance of orders assigning between own TSA & vendor TSA
- Worked, ” at Indian Drug House Medical & General, Dispensing of correct medicine to correct customer on valid prescription
- Taken care of preparing purchase order and place order to vendors
- Maintain record of purchase and sales invoices
- Maintain stock of medicine & general products as per their movement
- Timely payment to vendors
- Removal of expiry and damage SKUs
- Get credit not from vendors
- Maintain schedule drug sales register
- Daily cash handling
- Create sales invoices for customer
- Replenishment of stock
- Maintain storage condition of products.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
Production Chemist
Samrudh Pharmaceuticals Pvt. Ltd
09.2013 - 05.2014
- Taken care of filling department of product department in small volume parenteral unit
- On time in process validation of batch
- Taken care of proper functioning of machines and all assets
- Maintained area free from microbes & any foreign particles by cleanliness and hygiene condition
- Filling BMR with accuracy.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Established clear priorities and production quality standards.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed internal operational standards and productivity targets.
Education
PGDM - Supply Chain Management
Welingkar Institute of Management
Mumbai06.2019
PGDM - Operations Management
Welingkar Institute of Management
Mumbai06.2018
Bachelor of Pharmacy - Pharmacy
University of Pune
Pune06.2013
Diploma in Pharmacy - Pharmacy
MSBTE
Pune07.2010
H.S.C. - Science
Maharashtra State Board
Boisar06.2008
S.S.C. - Secondary School
Maharashtra State Board
Boisar06.2005
Skills
- Operations Management
- Analytical & visualization ability
- Data Driven decision taking ability
- Inventory Management
- Cost Management
- Logistics Management
- Supply Chain Management
- Store Operation Management
- Manpower planning
- Team building & management
- Leadership Quality
- Analytical & interpersonal
- Problem Solving / conflict management
- Communication & Listening ability
- Dedication & sincerity
Certification
- Google Data Analytics Professional Certificate - Google (Coursera)
- Excel to Power BI - Google (Coursera)
- The Complete Google Sheets Course: Beginner to Advanced. - Udemy
- Microsoft Excel - Excel from Beginner to Advanced - Udemy
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
marwadi
Bilingual or Proficient (C2)
Gujarati
Advanced (C1)
Timeline
Warehouse Operation Control Manager
Reliance Retail Ventures Limited
09.2022 - Current
Assistant Operations Manager
PharmEasy.in
04.2021 - 09.2022
Operations Manager
Zoylo.com
09.2020 - 04.2021
Operations Manager
Medlife International Pvt. Ltd
07.2015 - 09.2020
Pharmacist
Indian Drug House
06.2014 - 06.2015
Production Chemist
Samrudh Pharmaceuticals Pvt. Ltd
09.2013 - 05.2014
PGDM - Supply Chain Management
Welingkar Institute of Management
PGDM - Operations Management
Welingkar Institute of Management
Bachelor of Pharmacy - Pharmacy
University of Pune
Diploma in Pharmacy - Pharmacy
MSBTE
H.S.C. - Science
Maharashtra State Board
S.S.C. - Secondary School
Maharashtra State Board
- Google Data Analytics Professional Certificate - Google (Coursera)
- Excel to Power BI - Google (Coursera)
- The Complete Google Sheets Course: Beginner to Advanced. - Udemy
- Microsoft Excel - Excel from Beginner to Advanced - Udemy
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