Suril Vora
Ahmedabad
Summary
Versatile and results-oriented management professional with a strong track record of transforming underperforming operations into successful ventures through resourcefulness, dedication, and adaptable problem-solving approaches. Decisive and analytical leader with proven success in driving performance, streamlining operations, and achieving organizational goals. Skilled in office event planning and execution, ensuring smooth and impactful outcomes. Also experienced in providing effective support to HR functions, including onboarding, employee engagement, and administrative processes.
Overview
20
20
years of professional experience
Work History
Assistant Branch Manager - Ops.
Aakash Educational Services Limited
Ahmedabad
05.2023 - Current
- Led the operations team by effectively delegating tasks, monitoring performance, and ensuring overall productivity and goal achievement.
- Managed multiple departments, including Accounting, Administration, and EDP, ensuring efficient coordination and operational consistency across functions.
- Oversaw the complete student journey, from registration and admission to departure, ensuring a smooth and supportive experience.
- Handled daily branch operations, resolving issues proactively and maintaining a well-organized, high-functioning environment.
- Responded to and resolved student academic issues, concerns, and grievances with professionalism and empathy.
- Planned, managed, and executed various branch-level events and activities, ensuring smooth coordination and timely delivery.
- Supported faculty operations by providing necessary academic and administrative information, materials, and coordination support.
- Assisted with branch-level HR functions, including onboarding of new team members, handling exit formalities, and maintaining employee engagement processes.
Associated Sales Manger
Savex Technologies PVT. LTD.
Ahmedabad
02.2023 - 04.2023
- Spearheaded territory development by identifying growth opportunities and proactively resolving operational and customer-related challenges.
- Successfully managed end-customer accounts, ensuring strong relationships and sustained client satisfaction.
- Effectively addressed customer concerns and coordinated with cross-functional teams to deliver prompt and satisfactory resolutions.
- Ensured timely delivery of materials to customers, maintaining a consistent follow-up process to gather feedback on product quality and service efficiency.
Sales Manger
Meet Marketing PVT. LTD.
Ahmedabad
02.2021 - 02.2023
- Enhanced overall territory performance by proactively identifying and addressing operational and customer-related challenges.
- Led end-customer account management, building strong, long-term relationships to drive satisfaction and retention.
- Managed customer product trials and approval processes, ensuring timely resolution of technical issues through hands-on support.
- Provided in-depth product knowledge and guidance to support customers in their product development and application needs.
- Represented the brand at industry exhibitions, actively engaging with attendees, generating new leads, and converting them into long-term customers.
- Successfully managed the company’s exhibition stalls, ensuring impactful brand presence and professional customer interaction.
Assistant sales manager
BASIL PROMPT VINLY PVT. LTD.
Ahmedabad
12.2017 - 02.2021
- Enhanced overall territory performance by proactively identifying and resolving operational challenges and customer-related issues.
- Led end-customer account management, fostering strong, long-term relationships to drive customer satisfaction, loyalty, and retention.
- Managed customer product trials and approval processes, ensuring timely issue resolution through technical support and hands-on guidance.
- Delivered in-depth product knowledge and consultative support to assist clients in their product development and application processes.
- Represented the brand at domestic and international industry exhibitions, actively engaging with attendees, generating new leads, and converting prospects into loyal customers.
- Successfully managed company exhibition stalls, ensuring a strong and professional brand presence with seamless customer engagement.
- Participated in international trade shows, contributing to global business development by building relationships with overseas customers and expanding the company's international market reach.
Sales Executive - channel / Corporate accounts
HARI KRUSHNA GENERAL TRADING LLC (Dubai)
Dubai, Dubai
08.2016 - 11.2017
- Spearheaded territory development by proactively identifying opportunities and resolving operational, technical, and customer-related challenges.
- Managed end-customer accounts across Government and Corporate sectors, ensuring tailored solutions and long-term relationship building.
- Oversaw B2B partner accounts, providing customized solutions aligned with their requirements to drive mutual business growth.
- Handled the complete Enterprise and SMB (Small and Medium Business) portfolio, offering end-to-end support from solution design to post-sales service.
- Acted as a strategic advisor to partners and clients, ensuring business continuity, product fitment, and scalable solutions.
Sales Executive IT Channel
Compunics Technologies LLC (Dubai)
Dubai, Dubai
03.2015 - 07.2016
- Developed and appointed new business partners to strengthen market presence, driving deeper market penetration and expanding regional reach.
- Motivated and supported partners with strategic guidance and resources to enhance performance and revenue generation.
- Interacted regularly with dealers and distributors to implement effective product promotion strategies and boost market visibility.
- Successfully managed a network of 80+ channel partners in the UAE, ensuring consistent communication, support, and performance monitoring.
- Played a key role in building strong distribution networks and enhancing brand presence in the international market.
Executive - Sales & Support
Neoteric Infomatique Ltd
Ahmadabad, India
09.2012 - 01.2015
- Consistently delivered strong sales performance, meeting and exceeding targets through strategic planning and execution.
- Drove business growth by identifying, developing, and onboarding new channel partners to expand market reach and distribution.
- Maintained strong market visibility through regular promotional activities, dealer engagement, and on-ground initiatives.
- Built and nurtured strong relationships across various market segments, enhancing brand trust, customer loyalty, and long-term partnerships.
Account office
Mittatax Export Pvt Ltd
Rajkot
11.2010 - 09.2012
- Processed and verified all purchase bills, ensuring accuracy and timely posting for payments in coordination with the accounts department.
- Handled back-office operations and provided administrative support to ensure smooth day-to-day functioning.
- Supported IT and administrative departments with routine coordination, issue resolution, and resource management.
- Managed export documentation and shipment processes, ensuring compliance with international trade regulations and timely dispatch of goods.
Sr. Agency Manager
Birla Sun Life Insurance Co. Ltd.
Jamnagar, India
08.2006 - 10.2010
- Responsible for end-to-end sales handling, including lead conversion, client servicing, and revenue generation.
- Led a team of 20 sales professionals, enhancing teamwork, providing training, and driving consistent performance to meet business goals.
- Cultivated strong relationships with customers, ensuring excellent follow-up support and high levels of client satisfaction.
- Consistently achieved and exceeded daily and monthly sales targets through strategic planning and effective team coordination.
- Successfully developed and mentored 2 MDRTs (Million Dollar Round Table achievers) during tenure, contributing to overall team success.
- Achieved annual business of ₹30 Lakhs consistently, demonstrating strong market understanding and sales execution capabilities.
Education
MBA in Marketing
Mangalayatan University
Extended NCR 33rd Milestone, Mathura Rd, Aligarh,Diploma of Higher Education - Computer
Diploma In Computer science
V N Mehta College01-2004
Bachelor of Commerce -
Saurashtra University
Skills
- Relationship building and management
- Customer Retention
- Account Retention
- Strong interpersonal skills
- Resource Management
- Compliance Management
- Strong leadership
- Operations Management
- Staff Development
Custom Section
- Mapped new markets including Al Ain, Abu Dhabi, RAK, Sharjah, Fujairah.
- Identify & network with financially strong & reliable dealers / channel partners, especially in unconquered areas resulting in widening or deeper market penetration and reach.
- Achieved more than 100% target every quarter.
- Consistently providing performance in sales.
- Driving Business growth identification and development of new channel partners.
- Strong visibility in the market through regular activities.
- Strong relation building in various segments among people.
- Processing of all purchase bills received, verifying them and posting for payments.
- Handled back office and support.
- Support of IT and admin department.
- Handling export documentation and shipment.
Roles And Responsibilities
- Branch Operation, Handling Branch Operation work, Managing team of operation, Managing the customer issues and follow up with other team to resolve., Managing the Faculty daily work and exam related work also.
- Territory Development, Developing the territory and solving all challenges, Managing the End customer account, Managing the customer issues and follow up with other team to resolve.
- Sales Executive - Channel/Corporate Accounts, Developing the territory and solving all challenges, Managing the End customer account, Handling customer trials and approvals, as well as handling customer complaints with technical support
- Sales Executive IT Channel, Developing the territory and solving all challenges, Managing the End customer account, Handling customer trials and approvals, as well as handling customer complaints with technical support
- Executive - Sales & Support, Developing the territory and solving all challenges, Managing the End customer account, Government as well as Corporate, Managing the account of B2B business partner and helping them to giving the solutions as per requirements., Handling complete enterprises/SMB business.
Personal Information
- Date of birth: 02/15/83
- Marital status: Married
Interests
Active Participation in Athletic Meets at School Level. Participated in cultural activities.
Languages
English, Hindi, Gujarati
First Language
Timeline
Assistant Branch Manager - Ops.
Aakash Educational Services Limited
05.2023 - Current
Associated Sales Manger
Savex Technologies PVT. LTD.
02.2023 - 04.2023
Sales Manger
Meet Marketing PVT. LTD.
02.2021 - 02.2023
Assistant sales manager
BASIL PROMPT VINLY PVT. LTD.
12.2017 - 02.2021
Sales Executive - channel / Corporate accounts
HARI KRUSHNA GENERAL TRADING LLC (Dubai)
08.2016 - 11.2017
Sales Executive IT Channel
Compunics Technologies LLC (Dubai)
03.2015 - 07.2016
Executive - Sales & Support
Neoteric Infomatique Ltd
09.2012 - 01.2015
Account office
Mittatax Export Pvt Ltd
11.2010 - 09.2012
Sr. Agency Manager
Birla Sun Life Insurance Co. Ltd.
08.2006 - 10.2010
Diploma of Higher Education - Computer
Diploma In Computer science
Bachelor of Commerce -
Saurashtra University
MBA in Marketing
Mangalayatan University