Surinder Pruthi
Gurgaon
Summary
Information technology professional with 12+ years of experience in the Banking, Healthcare and Retail sector. Deal-Shaper and driver with expertise in Delivery, Strategy, database & application support, IT Operations, Cloud Operation, Infrastructure management and Digital transformation, managing multiple programs, difference-maker, underpinning my ability to retain and grow the Company's book of business through my leadership and strong relationship with Client's Business & IT leads.
Overview
16
16
years of professional experience
Work History
Senior Manager, IT Infrastructure
Macquarie Global Services
02.2013 - 11.2023
- Successfully Led and Manage the Core Infrastructure DBA Team (Operations and Engineering of 15 DBAs and DevOps engineers with 3 Leads (Based out in India, Philippines and Singapore) responsible for Support, Projects, delivery of Databases (PostgreSQL, Sybase and MSSQL Servers) Supporting AWS Aurora, PostgreSQL(RDS and EC2), SAP ASE, SAP Replication Server and IT DevOps Automation orchestration.
Senior Technical Consultant
Fidelity Investments
06.2007 - 02.2013
- Responsible for owning the entire database support for US(West) and middle east hospitals, played a key role in strengthen the security and high availability for the systems.
Database Engineer
Exilant Technologies
07.2011 - 10.2013
- Responsible for supporting the Databases for Apple (Client), Mother Diary and Indian Railways, had owned the entire Disaster Recovery setup for Mother Diary and Indian Railways
Education
Postgraduate Program - Advanced Management Programme for IT Professionals
IIM Kozhikode
Bachelor of Engineering - Electrical & Electronics
VTU University
Diploma Engineering - Electrical & Electronics
DTCE University
Skills
IT Transformationundefined
Accomplishments
- Thrice received Exceeded performer in Tesco.
- Have received Spotlight award in quarterly results with Tesco
- Tesco honored me with Retention bonus thrice.
- Have received Spark award from Tesco bank UK
- Received Best Team Project Delivery award from Tesco Bank
- Twice awarded Knot award from clients in Cerner corporation
- Presented Technical Topics on Database technology in various technology forum
- Has presented Induction program for EXILANT IT in the organization.
Timeline
Senior Manager, IT Infrastructure
Macquarie Global Services
02.2013 - 11.2023
Database Engineer
Exilant Technologies
07.2011 - 10.2013
Senior Technical Consultant
Fidelity Investments
06.2007 - 02.2013
Postgraduate Program - Advanced Management Programme for IT Professionals
IIM Kozhikode
Bachelor of Engineering - Electrical & Electronics
VTU University
Diploma Engineering - Electrical & Electronics
DTCE University
Customer Vendor Management
Quickly addresses customer requirements & Provide solutions, Closely working with Customer stake holders, Maximize customer satisfaction through effective solutions delivery, Leading in customer presentations & Accountable for monthly and quarterly meetings with client., SPOC for Escalation Management & Act as SPOC between customer and System Integrator, Bridge the Customers with Various teams / Vendors, 7+ years of experience directly managing IT infrastructure Team (Client Management/Vendor management along with managing performance issues, appraisals, team motivation, career progressions etc.,), Provide a Challenging and Supportive Leadership rather than being authoritative or consultative, Demonstrated leadership and direction to project team., Lead practice level initiatives to ensure job rotation, engineer trainee induction and manage attrition related issues.
Oracle Blog
http://manjunath05.blogspot.in
Success Stories
- Leading end-to-end database, performance, and Infrastructure solutions (Database (Onprem and Exadata) (Databases on cloud AWS/AZURE (EC2, Azure VM, and RDS) Storage, OS, and Application).
- Brain behind TESCO PRIVATE CLOUD internal Cloud environment for Tesco , Had presented my idea to CTO in Great Mind meet Program hosting TPC internally in our DC and getting the VM hosts and Databases built fast and accurate.
- Setup and Lead Incident Reduction Board, Which has helped INC count reduced to 46% for Tesco Retail, This was marked a great success for Tesco retail DBA Operations team
- Brain behind Multi Database factory setup. Created end to end support system for 2 different RDBMS including MYSQL and PostgreSQL Databases support (Onprem and Cloud,) within 5 months' time frame entire setup was done with Automation of Build contributing on highest cost savings to Tesco Bank
- Brain behind architect, setup, and lead the Automation Factory using "Git for Version control , Jenkins for integration pipeline and Ansible as code to deploy Databases across TPC and AWS" Database as service for Oracle, PostgreSQL and MySQL in TPC and AWS EC2, Setup within 4 months,.
- Lead 11 Major Technical Projects/Releases on Exadata and AWS platform and Drive all the database/application/infrastructure performance issues to closure within tight and aggressive SLAs.
- Architected a Team upskilling program "Learners Journey" at delivery unit level.
- Lead Datacentre Lift and Shift Programs Also took opportunity of these phase and upgraded 167 Oracle databases from 11g - Unsupported version to 19c - Long term supported Version- $4.5 MN annual savings to Tesco Bank within 8 months.
- Have performed Oracle license remediation program and saved a whooping penalty for Tesco bank , This was highlighted in Year cost saving budget program and was awarded with "Bright Every little helps " Award
- Brain behind Upgrading AWS Oracle RDS 12c to 19c , Had strict timeline of 3 months to upgrade 134 Databases and was performed within that, if this was not done proactively AWS would have auto upgraded which would have caused big Outage to Tesco Bank.
- Successful implementation of End-Of-Life Hardware Refresh for a $18MN Infrastructure within 6 months.
- Member of Technical forum users guide for AWS and Devops from Tesco India
- Got inhouse support of MYSQL Prohance cluster Databases from Vendor and saved around 100K pounds for Tesco store
- On Increasing Cloud operations cost, Lead a solution of hosting dev/Test systems out of EC2 and RDS to Onprem TPC with same built in automation act as Hybrid cloud, This has saved a big bounty for Tesco Retail and Bank.
- Planned and got a Vendor supported Exadata X5 Database compute node support inhouse, This has saved a big amount around 500K pounds for Tesco Retail and Bank. This transition included upskilling our Own DBA Team to support the systems.
- Delivering Leadership on escalations, Major Incidents and Critical catastrophic outages with ownership of meeting target agreed by the client. Resolving all support and operational issues in liaison with project managers & business group and Meeting deadlines without compromising quality norms.
- Managing customer escalations, preparing RCA documents for major incidents and follow-up till its closure.
- Brain behind setting up Workshop and database service kiosk for promoting and showcasing Database as a service offerings both Onprem and on Cloud to Application and various product team, on "Tesco Ignite" Event
- Was able to retain 3 Bright DBAs from Tesco Bank and helped them in crafting successful career again in Tesco.
- Defined the operations strategy to meet business objectives; drove strategic initiatives including restructure and transformation initiatives
- Steered preparation of annual operations plan, budgeting, managing P&L costs and contribution margin
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