Surisetty Harish Ram Kumar
Project Manager
Hyderabad
Summary
Agile Scrum Certified and Project Management Professional with 14 Years of extensive experience in leading business integration efforts, system harmonization, and project management across various industries. Proven track record of delivering over 20+ projects, utilizing technologies such as Java, .NET and ServiceNow. Demonstrated expertise in clinical RTSM trials and data standardization at GlaxoSmithKline, Sunovion, Merck, Pfizer, Eisai with a strong background in IRT system. Adept at managing cross-functional teams, stakeholder management, and resource planning and ensuring delivery of projects within the established constraints. Skilled in Agile Scrum, Kanban, Waterfall model methodologies, and proficient in tools like JIRA, Confluence, SharePoint, and Office 365 products.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Project Manager
IVY Comptech Private Limited
Hyderabad
07.2022 - Current
- Leading all backend changing with respect to requirements to mimic with front end UI changes for better user experience (Core to PPOS/ PPOS to Portal) using API contracts, MFA, 2FA, Logins and registrations etc., Core Account supports to Sports betting, PMO Deliveries, Compliance Process, Label Factory, Player Experience portfolio etc.,
- Managed core operational requests using the ServiceNow platform and multiple projects simultaneously (Projects: Core Programs, SASW, Compliance Process, SAFE Regulatory & PMO)
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Technologies/Tools: Java on the server-side and JavaScript/TypeScript on the front-end, Service Now applications, JIRA, Confluence, Project Planner - MS
Lead Quality Consultant – II (QA Manager)
High Radius Technologies Private Limited
Hyderabad
01.2022 - 06.2022
- CLS Collection Cloud – ECI Extracts – Transforming ECI Extracts (AR, CM, Portal) as per the business requirements and loading into the collection cloud to transform the flow by triggering 16 different agents to update the UI/backend in the Cash-App Portal, Clients will be able to view the respective accounts specific information based on the business requirement and Agent pick up, Streamlined operations by 25% with increased stability in CLS.
Senior Validation Consultant – QA Manager
Oracle Solutions Services India Pvt Ltd
Hyderabad
06.2016 - 12.2021
- Role: QA Manager at Oracle
- Description: Clinical One – ORS (Oracle Randomization and Supplies Cloud Service)
- Conducted thorough risk assessments for proposed process changes, ensuring that potential impacts on validated systems were fully understood and mitigated.
- Control – The rollout of new features with a single version across all users
- Accelerate – Trial build time from weeks or months down to days, Study changes and amendments though pure configuration
- Unify – People, processes, and procedures and together in a single, holistic platform
- Role: Senior Validation Consultant – Team Lead at Oracle
- Client: Sunovion/Merck/Valeant/Eisai/Mundipharma
- IRT Application is the platform which is built on .NET framework allows us secure and scalable IRT solutions as per the FDA regulations of 21 CFR pat11
- The studies built on this kind of robust platform enable our customers to perform clinical trials with effectively during various phases the Trails
- By automating the randomization process, IVR/IWR technologies for IRT reduce errors and simplify the process of assigning treatments and managing drug supplies during a clinical trial
- Reviewed and approved all change controls related to validated systems, ensuring minimal impact on product quality or process performance.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
Software Validation Engineer
PAREXEL International India Ltd Pvt
Hyderabad
02.2014 - 05.2016
- Project Name: Synapse Randomization and Trial Supply Management
- Client: Pfizer/ Boehringer Ingelheim / Allergan
- Description: Synapse is the platform which is built on .NET technology that allows us to provide fast, reliable, secure, and scalable RTMS solutions as per the FDA regulations of 21 CFR pat11
- The studies built on this kind of robust platform enable our customers to perform clinical trials with effectively during various phases the Trails
- By automating the randomization process, IVR/IWR technologies for RTMS reduce errors and simplify the process of assigning treatments and managing drug supplies during a clinical trial
Engineer Operations
IMI mobile Pvt Ltd (Part of Cisco)
Hyderabad
01.2011 - 02.2014
- Company Overview: IMImobile is working with over 100 Blue-chip companies, and its services reach over 900 million people in over 60 countries worldwide, nearly connecting 950 million people worldwide
- IMImobile is an award-winning global technology infrastructure and solutions provider to mobile operators
- Project Name: Portal Management System, YU-Mobiles, Greeting Applications
- This is GUI- based application, where contents will be shared across different operators with different formats and to maintain the portal with live and updated in 24*7 supports
- IMImobile is working with over 100 Blue-chip companies, and its services reach over 900 million people in over 60 countries worldwide, nearly connecting 950 million people worldwide
- IMImobile is an award-winning global technology infrastructure and solutions provider to mobile operators
Education
Bachelor of Information Technology - Information Technology
Sri Vasavi Engineering Collage
Tadepallegudem, India 06.2005 - 06.2009
Skills
Project Management
Quality Assurance Management
Stakeholder Engagement
Strategic Resource Allocation
Project Timeline Management
Strategic Capacity Management
Product-Focused Project Development
Agile Project Management
Kanban Methodology
Waterfall Development Methodology
Client Relationship Management
Effective Communication
Functional Testing Expertise
Database Validation Testing
Certification
Agile Scrum Certified
Accomplishments
- Global Service Award for outstanding performance in FY21 Q4
- Successfully led first project in IVY Comptech with B2B client.
- Globally Recognized for delivering first project (Clinical One – RTSM).
- Achieved 'Teamwork Delivery' award from global team across HSGBU.
- Achieved 'Extra Miler' award from global team across HSGBU.
- Achieved 'Raising Star' award from global team across HSGBU.
- Received points from 'Recognition' tool for best performance in Q3-2015-PAREXEL.
Personal Information
- Father's Name: Sri Rama Murthy
- Date of Birth: 09/28/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Avocations
Technology and Gadgets
Volunteering
Road Trips
Timeline
Project Manager
IVY Comptech Private Limited
07.2022 - Current
Lead Quality Consultant – II (QA Manager)
High Radius Technologies Private Limited
01.2022 - 06.2022
Senior Validation Consultant – QA Manager
Oracle Solutions Services India Pvt Ltd
06.2016 - 12.2021
Software Validation Engineer
PAREXEL International India Ltd Pvt
02.2014 - 05.2016
Engineer Operations
IMI mobile Pvt Ltd (Part of Cisco)
01.2011 - 02.2014
Bachelor of Information Technology - Information Technology
Sri Vasavi Engineering Collage
06.2005 - 06.2009