Developed custom web applications for increased functionality and streamlined business processes.
Provided exceptional customer service throughout the entire planning process, earning repeat business from satisfied clients.
Managed financial aspects of the business including budgeting, payroll processing, expense tracking, and loss prevention efforts.
Oversaw incident management processes, ensuring timely resolution and minimal impact on business operations.
Education
B.com (CA) -
Dhanalakshmi Srinivasan College of Arts and Science for Women
01.2018
Skills
Type Writing
Communication
Accounting
Creativity and Problem Solving
Microsoft word and excel
Languages
Tamil
English
Carrier Objective
To be part of an organization this provides a high quality of work life through challenging opportunities, a meaningful career growth and professional development.
Personal Information
Father's Name: Kannan D.
Mother's Name: Krishna Veni. K
Date of Birth: 10/05/1998
Disclaimer
I hereby declare the above mentioned information are true to my best knowledge.
Timeline
Business Process Outsourcing
Helpdesk Services
05.2023 - Current
B.com (CA) -
Dhanalakshmi Srinivasan College of Arts and Science for Women
Customer Service Officer at TSA Group—Services Australia (Services Australia: Centrelink & MyGov Helpdesk)Customer Service Officer at TSA Group—Services Australia (Services Australia: Centrelink & MyGov Helpdesk)
Customer Service Executive at Tele-centre Services Pte Ltd (BPO, Contact Centre, Helpdesk, Redemption Centres)Customer Service Executive at Tele-centre Services Pte Ltd (BPO, Contact Centre, Helpdesk, Redemption Centres)