Hi, I’m
Suriya Kumari
Trichy
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
15
years of professional experience
1
Certification
Education
Meenakshi Ramaswamy Arts And Science College Thathanur
Bachelor Of Science from Biotechnology
University Overview
Sucessfully done the project is
Catalyse Enzyme produced from Yeast
Thanthai Hans Roever College Perambalur
Master Of Science from Biotechnology
Work History
Corrohealth Pvt Ltd
Assistant Manager of Operations
05.2024 - Current
Job overview
- Streamlined operational processes to enhance efficiency and reduce turnaround time.
- Led cross-functional teams in implementing strategic initiatives to improve service delivery.
- Developed training programs for staff, fostering skill enhancement and team cohesion.
- Analyzed operational workflows to identify areas for process improvement and cost reduction.
- Coordinated with stakeholders to align departmental objectives with organizational goals.
- Facilitated regular performance reviews, providing constructive feedback to enhance employee productivity.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
Corrohealth Infotech, Coimbatore, Former Visionary RCM Infotech PVT.LTD
Team Lead
08.2021 - 03.2023
Job overview
- Managed and supervised a team of 20 personnel during the day to day operations as well as training exercises
- Successfully distributed work evenly among teams to achieve maximum time management and to ensure the success of the objective at hand
- Organized daily meetings with other section leaders to ensure the success of the objective at hand all monthly reports were accurate and precise
- Maintained and shared weekly and monthly performance report to the stake holders
- Successfully worked and performed along with team in Apixio, Optum LOAN/
- Optum Insight MRA, NAMMCA,Devoted.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Designed strategic plan for component development practices to support future projects.
- Adjusted equipment to meet different productivity levels.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Held weekly team meetings to inform team members on company news and updates.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Omega Healthcare Management Services
Quality Control Analyst
06.2012 - 08.2021
Job overview
- The ED Projects(Lapalma,Kiwitek,Centinella) newly transited and delivered as succeed projects
- Parallon IP DRG project had worked as coder
- Parallon Clinic and ED Project successfully transited and developed to make tremendous team as by in all position (Process coach, Associate Quality Team
- Lead)
- Ovation & Beacon Ancillary project transited and developed to make tremendous team as by in all position especially (Associate Quality and
- Production Team Lead, Process coach)
- In all Transit projects worked as Associate Team lead,manage 30+ employees and maintain productivity and Quality with Client satisfaction
- The reports were shared to Management and Client
- As well worked as Process coach for educate the overall team
- Lastly worked as Auditor in EM OP & EKG in Parallon.
Visionary RCM Info Tech PVT Ltd
Medical Coder
04.2011 - 10.2011
Job overview
- As Medical coder in HCC Projects (Laphrachan-LLL)
E4E Healthcare Solution
Medical Coder
06.2010 - 01.2011
Skills
- Microsoft Power Point Foxpro
- Fortran Microsoft Excel
- Type writing
- Project Management
- Quality Maintenance Training
- Client deliverable
- LANGUAGES
- Tamil
- English
- P>Production monitoring
- P>Quality control
- P>Performance improvement
- P>Key performance indicators
- P>Resource Allocation
- P>Employee Evaluation
- P>Daily workflow improvement
- P>Client Service
- P>Self-Motivated
Additional Information
- CERTIFICATES , COC-Certified Outpatient Coder (08/2014 - Present) affiliated to AAPC Benchmark Lean Six Sigma Green Belt (12/2022 - Present) HONOR AWARDS Best Team Lead- Corrohealth (11/2021 - 05/2022) Corro Health Infotech PVT ltd.(Former Visionary RCM Infotech PVT ltd) Best Quality control Analyst-Omega Healthcare Management service (07/2015 - 10/2018) Omega Healthcare Management Services.
Certification
AAPC
Personal Information
Title: Team Lead
Certifications
08-2014
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Assistant Manager of Operations
Corrohealth Pvt Ltd
05.2024 - Current
Team Lead
Corrohealth Infotech, Coimbatore, Former Visionary RCM Infotech PVT.LTD
08.2021 - 03.2023
Quality Control Analyst
Omega Healthcare Management Services
06.2012 - 08.2021
Medical Coder
Visionary RCM Info Tech PVT Ltd
04.2011 - 10.2011
Medical Coder
E4E Healthcare Solution
06.2010 - 01.2011
Meenakshi Ramaswamy Arts And Science College
Bachelor Of Science from Biotechnology
Thanthai Hans Roever College
Master Of Science from Biotechnology
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