Suriya Narayanan
PMS Analyst (Becton Dickinson)
Chennai
Summary
Organized and dependable Process Analyst with a proven ability to manage multiple priorities efficiently. Skilled multitasker with a strong work ethic, teamwork, and problem-solving abilities. Expertise in healthcare claims processing, regulatory compliance (HIPAA, HITECH, EMTALA), complaint Handling and quality control. Dedicated to maintaining accuracy, confidentiality, and process improvement while mentoring new recruits. Reliable and resourceful team player, committed to delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Post Market Surveillance Analyst (CR)
HCL Technologies
05.2025 - Current
- Successfully completed 1b Draft Investigations for 5000+ Medstation , CII Safe and NAC complaint cases ensuring completeness , accuracy and compliance.
- Contributed across multiple departments , including Decision Tree Drafting , Reportability Analysis , Investigation Teams , and 1Z NC Review process reflecting strong adaptability and domain expertise.
- Achieved consistently High (FTR) performance in investigations and documentations , Maintaining above >99.80% accuracy levels consistently.
- Trained in Trackwise and developed ability to conduct in-depth root cause evaluations of system failures and deviations , enabling effective corrective action and preventive actions.
- Facilitated strong communication among team members through regular briefings on key developments or updates in standard operating procedures.
Process Analyst
Thryve Digital
08.2022 - 07.2024
- Expertise in Healthcare Regulations: Well-versed in HIPAA, HITECH, EMTALA, FERA, FSAR, and MHPAEA compliance standards.
- Medical Coding Knowledge: Skilled in handling ICD-10, CPT, and HCPCS coding for accurate claim processing.
- Quality Control & Training: Promoted to Quality Control (QC) role after maintaining minimal errors in claims processing. Monitored and guided new recruits in the healthcare industry.
- Claims Processing Experience: Managed inpatient and outpatient medical claims, including Durable Medical Equipment (DME), air transport, surgical procedures, and organ transplants.
- Confidential Information Management: Gold Level Certified in the Highmark Health program for preventing, detecting, and reporting per American confidentiality laws.
Education
B.Tech - Biomedical Engineering
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Kattankulathur, Chennai, IndiaLean Six Sigma Green Belt -
KPMG
Gurgaon, India03-2024
Skills
Written Communication
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Accomplishments
Title: Design and Development of Two Different Bioceramics for Dental Crown Implants
Role: Co-Author
Published in: AIP Conference Proceedings (American Institute of Physics), ICIMA 2020 – Third International Conference on Inventive Material Science Applications
Year: 2020
- Contributed to Interdisciplinary collaboration between materials science and biomedical engineering teams.
- Engineered CAD models of dental crowns and contributed to the milling process using CEREC technology with Zirconia and glass-ceramic composites.
- Assisted in conducting mechanical and material property evaluations including strength, corrosion resistance, and reflectivity tests for biocompatibility assessment.
Additional Information
Summer Intern, Biovision Electronics
Chennai | June 2019 - July 2019
- Created and optimized records management strategies to coordinate and protect information
- Produced high-quality communications for internal and external use.
Summer Intern, Erbe Medical
Chennai | May 2018 - June 2018
- Assisted in industry trade shows, interacting with consumers and answering questions
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Timeline
Post Market Surveillance Analyst (CR)
HCL Technologies
05.2025 - Current
Process Analyst
Thryve Digital
08.2022 - 07.2024
B.Tech - Biomedical Engineering
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Lean Six Sigma Green Belt -
KPMG