SURJIT KUMAR

Shop Owner

SURJIT BROTHERS

PHAGWARA

06.2017 - Current

Trained and managed shop staff, including delegating tasks and scheduling shifts.
Identified opportunities for improvement in operational efficiency through data analysis.
Analyzed financial statements to identify areas of improvement for cost savings.
Established policies regarding pricing, promotions, refunds, returns.
Assisted with product development to create new items for the store.
Provided excellent customer service to ensure customer satisfaction.
Coordinated deliveries of goods from suppliers in a timely manner.
Developed and implemented marketing strategies to increase sales.
Created a customer loyalty program to reward repeat customers.
Maintained inventory levels by ordering stock as needed.
Facilitated efficient communication between store employees and management.
Ensured compliance with safety regulations and store policies.
Inspected merchandise before stocking it on shelves or selling it online.
Planned in-store displays to attract shoppers and promote products.
Reviewed financial statements regularly to assess profitability of operations.
Organized special events such as promotional days or discounts to boost sales.
Ensured compliance with safety regulations in the shop environment.
Handled customer inquiries, complaints, and returns professionally.
Performed regular maintenance checks on equipment used in the shop.
Processed payments, calculated taxes, and prepared invoices for customers.
Monitored financial objectives and prepared budgets according to projections.
Increased business by developing new marketing and promotional strategies.