SAP S/4 Hana
M.Surjith Kumar
B.TECH-COMPUTER SCIENCE ENGINEERING
Chennai
Summary
Passion to do innovative things makes me think of gaining confidence that can be contribute to my organization's growth and attain personal satisfaction realizing that I have done my part for the organization. Hardworking Feeder with Strong collaboration skills to thrive in fast-paced, high-stress environments.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Services Solutions & Delivery Specialist
Philips India Limited
Chennai
08.2022 - Current
- Led regular meetings with internal teams to review progress against goals, address challenges, and devise effective strategies for success.
- My role revolves around meticulously managing our installed base records and ensuring our supply chain operates without hitches.
- Mainly focusing on the Enrichment (Registration) Process and product modifications based on several modalities, including ultrasound, radiology, IGT, HPM, and MRI systems.
- Oversees and preserves the installed base record for Philips on both SalesForce.com curated into ServiceMax for Philips and SAP.
- Verifies that the Standard Warranty is activated for every IP (Installed Product) that has a product warranty and edit the period based the Handing over documents.
- Provided exceptional post-implementation support services, promptly addressing any issues or concerns raised by clients.
- Developed and maintained strong relationships with key stakeholders, fostering trust and ensuring successful solution implementation.
- Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels without compromising quality standards set forth by the company policy guidelines.
Sales Processing Associate
Hewlett Packard Enterprise (HPE)
Chennai
9 2021 - 08.2022
- Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.
- Produces deal documentation and configures systems to reflect ordering processes.
- Generates invoices and client billing in accordance with service and product agreements.
- Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
- Demonstrates capability in at least one of the following sales processing areas: pricing and creating quotes for less- to moderately-complex deals
- Registering information and producing documentation, Order execution, billing and invoice production and configuration of order systems according to process standards.
Sales Support Management Coordinator
Tenjumps Softech Private Limited (HPE)
Chennai
04.2020 - 08.2021
- I have been working with Hewlett Packard Enterprise (HPE) as an Contingent workforce and handling multiple roles in short term of one year.
- Major roles were creating quotes and contracts in multiple sub functions on SAP S/4 Hana, SAP Hybris CPQ and SAP R/3 legacy for testing purpose in the project NGIT ( Next Generation IT ) and also was added into business calls for technical queries.
- Working in Global Help Desk Team on the issues and queries from SAP R/3 legacy , S/4 Hana and SAP Hybris CPQ systems and helping the user to resolve the issue or escalate it to the proper channel in a E2E process.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Received appreciation from top management and colleagues for excellence in the performance.
Education
B.TECH - Computer Engineering Technology
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Chennai 07.2015 - 04.2019
VELAMMAL MATRICULATION HIGHER SECONDARY
Chennai 06.2014 - 01.2015
DOVETON MATRICULATION HIGHER SECONDARY SCHOOL
Chennai 03.2012 - 04.2013
Skills
Flexible & Adaptable
Planning and Coordination
Data management
Good listening skills
Multitasking abilities
Project management
Technical Support
Team Building
Leadership
Certification
Internship Training on BIG DATA Platform at HP Enterprise (Velachery)
Accomplishments
- Minor Projects: All Purpose Student Access Card and Turing Complete 8-Bit Computer
- Implant Training in HP Enterprise
- Published Journal (IJRET) on Person Re-identification via Discrepancy Matrix and Matrix Metric
Software
SAP Hybris
SAP Fiori
Salesforce (SFDC)
SAP R3 Legacy
Microsoft Office
ITSM Tool
Interests
Knowing about upcoming technologies and updating myself to the developing technical world
Timeline
Services Solutions & Delivery Specialist
Philips India Limited
08.2022 - Current
Sales Support Management Coordinator
Tenjumps Softech Private Limited (HPE)
04.2020 - 08.2021
Cyber Security Mobile Communication Workshop in ANNA UNIVERSITY
08-2018
Internship Training on BIG DATA Platform at HP Enterprise (Velachery)
06-2017
B.TECH - Computer Engineering Technology
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
07.2015 - 04.2019
VELAMMAL MATRICULATION HIGHER SECONDARY
06.2014 - 01.2015
DOVETON MATRICULATION HIGHER SECONDARY SCHOOL
03.2012 - 04.2013
Sales Processing Associate
Hewlett Packard Enterprise (HPE)
9 2021 - 08.2022
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