Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Suruchi

Bengaluru

Summary

Accomplished Terraform DevOps Engineer, adept in Infrastructure Automation and fostering Effective Communication. Leveraged Linux Operating System expertise to enhance deployment efficiency by 30% through CI/CD pipelines. Mentored teams towards Agile excellence, significantly improving project delivery and stakeholder satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Terraform DevOps Engineer

Datamatics Global Services
05.2023 - 08.2023
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
  • Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
  • Developed incident response plans that decreased resolution times for production issues.
  • Documented project design for reference and future use cases.
  • Estimated work hours and tracked progress using Scrum methodology.

Azure Infra Technical Lead

HTC Global Services
02.2022 - 12.2022
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Instituted code review practices that fostered an environment of constructive feedback exchange among team members leading to better overall code quality and maintainability.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
  • Improved systems with addition of new features and infrastructure.
  • Assessed project milestones and team performance to keep staff on-task.
  • Facilitated knowledge sharing sessions within the technical team to improve skillsets and encourage innovative solution development.
  • Educated stakeholders on data protection tactics to reduce breaches.
  • Championed the adoption of cloud-based technologies to scale applications efficiently while maintaining security compliance standards.
  • Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Automated monitoring and security measures to reduce required employee attention.
  • Organized system operating procedures to strengthen controls.
  • Advised management, business and technical staff on solutions using specific domains or technology.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Translated technical concepts and information into terms parties could easily comprehend.

Technical Analyst

Tata Consultancy Services
10.2016 - 01.2022
  • Provided exceptional support for end-users by addressing technical concerns, reducing downtime, and improving user experience.
  • Collaborated with cross-functional teams to complete projects on time, ensuring client satisfaction and meeting business objectives.
  • Diagnosed software issues and applied troubleshooting techniques to resolve problems.
  • Served as a trusted advisor to senior management by providing technical expertise and insights on various IT-related topics.
  • Performed root cause analysis for recurring incidents to develop long-term resolutions that prevented future occurrences.
  • Championed change management initiatives throughout organization by effectively communicating benefits of proposed improvements.
  • Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
  • Trained new hires on company-specific tools, systems, and best practices to ensure smooth integration into the team.
  • Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams.
  • Cultivated professional working relationships with internal personnel, vendors and suppliers.
  • Promptly resolved technical issues for staff to minimize downtime.
  • Measured and reported on service-level metrics to streamline IT assessment.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Installed, tested and documented result for new software packages, technologies and tools.
  • Led migration of legacy applications onto modern platforms while minimizing disruption to ongoing operations.
  • Collected and monitored incoming data from sources such as remote sensors, third party vendors, and visual inspection.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.

Education

Professional Certificate Programme in Product Mgmt - Product Management

IIMK
Remote
07.2023 - 04.2024

B.Tech - Electronics And Communications Engineering

Asansol Engineering College
Asansol, India
08.2012 - 08.2016

Skills

Scripting Languages

System Administration

Infrastructure Automation

Virtualization Technologies

Effective Communication

Incident Management

Cloud Computing

Agile

Design thinking

Product analytics

Roadmap Planning

Product Strategy Development

Product Lifecycle Management

Customer Journey Mapping

Active Listening

Professionalism

Certification

Hashicorp Certified Terraform Associate 003

Interests

Meditation & Yoga

Multi linguistic

Classical Dance(Kathak)

Reading

Timeline

Professional Certificate Programme in Product Mgmt - Product Management

IIMK
07.2023 - 04.2024

Terraform DevOps Engineer

Datamatics Global Services
05.2023 - 08.2023

Hashicorp Certified Terraform Associate 003

04-2023

Azure Infra Technical Lead

HTC Global Services
02.2022 - 12.2022

Microsoft Azure AZ-104

09-2021

ITIL Foundation

03-2018

Technical Analyst

Tata Consultancy Services
10.2016 - 01.2022

B.Tech - Electronics And Communications Engineering

Asansol Engineering College
08.2012 - 08.2016

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Suruchi