Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Technical Development
Educational Development
Timeline
Generic

Suruchi Srivastava

New Delhi

Summary

Accomplished Sr. Business System Analyst with a proven track record at Carelon Global Solutions, adept in leveraging Agile methodologies and SQL proficiency to enhance system efficiencies by over 30%. Expert in stakeholder management and business process modeling, I excel in transforming complex requirements into actionable solutions, demonstrating exceptional analytical and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Sr. Business System Analyst

Carelon Global Solutions
Gurgaon, Haryana
10.2023 - Current
  • Flexcare Adjudication Process
  • Developed business requirements documents and functional specifications for IT projects.
  • Developed test plans for quality assurance initiatives prior to deployment into production environments.
  • Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
  • Prepared and presented technical proposals for clients.
  • Provided project-level analysis and produced required project analysis documentation.
  • Conferred with clients regarding information processing or computation needs.
  • Prepared technical reports by summarizing, collecting and analyzing trends.

Business Analyst

Winjit Technologies pvt. Ltd.
04.2021 - 08.2023
  • PLI Telecom, PLI Pharam, SPI, Marketplace
  • Created or reviewed technical design documentation to drive accuracy of reporting solutions.
  • Defined business requirements and reported them back to stakeholders.
  • Identified or monitored current and potential customers using business intelligence tools.
  • Assisted in developing training materials for internal staff on new products or services.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.

Sr. Business Analyst

Lepton Software Export & Research Pvt. Ltd.
10.2019 - 03.2021
  • ERP Software
  • Gathered and organized data to analyze current industry trends.
  • Prepared business proposals and presentations for various stakeholders.
  • Analyzed existing systems and processes, identified gaps and recommended improvements.

IT Project Coordinator

Marg ERP Ltd.
05.2018 - 09.2019
  • ERP Software

IT Project Coordinator

Webicules Technologies Pvt. Ltd.
08.2016 - 04.2018
  • Web & Mobile App

Education

Post-Graduation - Computer Science

Karnataka state open University
Mysore

Business Intelligence Analyst -

Udemy

Certificate course in MySQL & PHP -

NIIT
Gorakhpur, U.P.

“A” Level -

NIELT
New Delhi

“O” Level -

NIELIT
New Delhi

Skills

  • Modeling Tools: MS Visio, Mindjet
  • Methodology: Waterfall, Agile, Scrum Framework
  • Microsoft Tools: MS Office 2007/2010/2013/2016- Word, Excel, PowerPoint, Outlook, Project
  • Databases: MS SQL Server
  • Prototyping tools: Balsamiq Studios, MS Visio, Lucid chart
  • Project management / Bug Tracking Tools: Trello, JIRA, Devops, Basecamp, Asana
  • Operating system: Unix, Windows
  • Ticket management Tool: ServiceNow
  • User Management Tool: Slack, Skype, Zoom
  • Testing Tool: Postman
  • [Software] expertise
  • Defect identification
  • User acceptance testing
  • SQL proficiency
  • Enterprise resource planning
  • Quality assurance coordination
  • Gap analysis
  • Software development lifecycle
  • Change management
  • Technical assessment
  • Business documentation
  • Use case development
  • Functional specifications
  • Stakeholder management
  • Workflow Analysis
  • Test case scenarios
  • Project management
  • System analysis
  • Business process modeling
  • Systems analysis
  • Requirements gathering
  • Application support

Personal Information

Nationality: Indian

Languages

  • English
  • Hindi

Technical Development

  • Business Intelligence Analyst, Udemy
  • Certificate course in MySQL & PHP, NIIT, Gorakhpur (U.P.)
  • A Level, NIELT, New Delhi
  • O Level, NIELIT, New Delhi

Educational Development

Post-Graduation (Computer Science), Karnataka State Open University (Mysore), 1st

Timeline

Sr. Business System Analyst

Carelon Global Solutions
10.2023 - Current

Business Analyst

Winjit Technologies pvt. Ltd.
04.2021 - 08.2023

Sr. Business Analyst

Lepton Software Export & Research Pvt. Ltd.
10.2019 - 03.2021

IT Project Coordinator

Marg ERP Ltd.
05.2018 - 09.2019

IT Project Coordinator

Webicules Technologies Pvt. Ltd.
08.2016 - 04.2018

Post-Graduation - Computer Science

Karnataka state open University

Business Intelligence Analyst -

Udemy

Certificate course in MySQL & PHP -

NIIT

“A” Level -

NIELT

“O” Level -

NIELIT

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Suruchi Srivastava