Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Languages
Timeline
Generic
Surya Anbazhagan

Surya Anbazhagan

Coimbatore

Summary

Communication Trainer with expertise in developing and implementing impactful training programs focused on corporate communication, business writing, and presentation skills. Proficient in facilitating workshops and coaching individuals in public speaking, enhancing team dynamics through active listening and constructive feedback.

Overview

17
17
years of professional experience

Work History

Property Tax Consultant

Pathfinders Business Analysis Pvt Ltd / Coimbatore
Coimbatore
06.2023 - 04.2025

1. Property Tax Assessment Review.

2. Appeals and Dispute Resolution.

3. Tax Planning and Strategy.

4. Filing and Compliance.

5. Valuation Analysis

6. Client communication and reporting.

7. Multi-Jurisdictional Management.

Process Training and Accent Neutralization

Pathfinders Business Analysis Pvt Ltd / Coimbatore
Coimbatore
06.2023 - 04.2025

Delivered training sessions on property tax processes to enhance employee competencies.

  • Developed customized content for training modules focused on process expertise.
  • Monitored performance and conducted assessments to ensure training effectiveness.
  • Collaborated with operations teams to align training with organizational needs.

Senior Telephone Analyst

Information Evolution Inc/ Coimbatore
Coimbatore
01.2020 - 01.2023

Verified drugstore licenses and maintained accurate paperwork documentation.
Compiled comprehensive data on cannabis cultivation, including daily production metrics and planting areas.
Developed detailed profiles for cannabis manufacturers, including extraction methods and facility size.
Documented key information regarding dispensary licenses and distribution channels.

Communication Coach

Talk Factory LLP/Coimbatore
Coimbatore
04.2017 - 03.2021

Developed age-appropriate public speaking modules for primary, middle, and high school students.

  • Facilitated engaging training sessions through workshops and classroom activities using Speakers Lab model.
  • Implemented diverse teaching methods such as role-plays, storytelling, and group discussions.
  • Coached students in small groups or individually to enhance confidence and speaking abilities.
  • Provided personalized feedback on speech delivery, content, and non-verbal communication skills.
  • Guided students in overcoming stage fright while organizing thoughts for effective presentations.
  • Assisted students in preparation for intra/inter-school events including debates and elocution competitions.
  • Supported event organization for public speaking showcases and school assemblies.

English Trainer

Alchemists English Academy / Coimbatore
Coimbatore
04.2010 - 03.2017

Designed and delivered customized English language training programs for professionals and students.

  • Conducted needs analysis to tailor lessons based on industry-specific requirements.
  • Focused on communication skills, business writing, presentations, negotiations, and cross-cultural communication.
  • Integrated real-life business scenarios into practice sessions to enhance learning.
  • Developed soft skills such as email etiquette, meeting conduct, and public speaking in English.
  • Conducted pre- and post-training assessments to evaluate learner progress.
  • Provided individual feedback along with improvement plans for each learner.
  • Created and updated training materials, aligning content with current business trends.

Personal Assistant

India Builders Private Limited / Coimbatore
Coimbatore
01.2008 - 03.2010

Drafted, proofread, and sent emails, letters, and internal memos.

  • Served as liaison between senior management and clients, contractors, or staff.
  • Organized and maintained construction documents, including blueprints, permits, and safety reports.

Assisted in preparing tender documents, contracts, and project reports.

  • Coordinated project meetings, site meetings, and stakeholder reviews while taking minutes.
  • Followed up on action items to ensure timely completion.

Managed communication among site staff, consultants, subcontractors, and clients.

  • Ensured appropriate sharing of project updates across departments.

Education

Bachelor of Science - Psychology

PSG College of Arts And Science
05-2007

Master of Business Administration (MBA) - Finance and HR Management

IIBM Institute of Management

Skills

  • Proficiency in virtual training platforms (Zoom, MS Teams, Google Meet, etc)
  • Familiarity with learning management systems (LMS)
  • Use of video/audio tools for speech analysis and language improvement
  • CRM Tools : Hands on experience on Salesforce, HubSpot, Zoho CRM and Freshsales
  • Customer Support Platforms : Hands on experience on Zen desk, Zoho Desk and Helpscout
  • Communication & Collaboration Tools : Email platforms: Outlook, Gmail
  • Live Chat tools: LiveChat
  • VoIP systems: Aircall, RingCentral
  • Collaboration: Microsoft Teams, Zoom

Languages

English - Full Professional Proficiency, Tamil - Full Professional Proficiency, Malayalam - Native or Bilingual Proficiency

Hobbies and Interests

Administration, Teaching, Training

Languages

Tamil
First Language
English
Advanced (C1)
C1
Malayalam
Upper Intermediate (B2)
B2

Timeline

Property Tax Consultant

Pathfinders Business Analysis Pvt Ltd / Coimbatore
06.2023 - 04.2025

Process Training and Accent Neutralization

Pathfinders Business Analysis Pvt Ltd / Coimbatore
06.2023 - 04.2025

Senior Telephone Analyst

Information Evolution Inc/ Coimbatore
01.2020 - 01.2023

Communication Coach

Talk Factory LLP/Coimbatore
04.2017 - 03.2021

English Trainer

Alchemists English Academy / Coimbatore
04.2010 - 03.2017

Personal Assistant

India Builders Private Limited / Coimbatore
01.2008 - 03.2010

Bachelor of Science - Psychology

PSG College of Arts And Science

Master of Business Administration (MBA) - Finance and HR Management

IIBM Institute of Management
Surya Anbazhagan