Surya Aravind
Bangalore
Summary
Dynamic Office Administrator with a proven track record at One School of Business, excelling in database management and delivering exceptional customer service. Recognized for strong problem-solving abilities and effective communication strategies, I thrive in team environments and consistently achieve service goals through efficient task prioritization and time management.
Overview
17
17
years of professional experience
Work History
Office Administrator
One school of Business
Bangalore
04.2024 - 11.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Provided administrative support to multiple departments as needed.
- Implemented effective communication strategies between different departments within the organization.
- Provided administrative support to management team members as required.
- Maintained confidential files in accordance with applicable laws and regulations.
Sales Co-ordinator
Capital Equipment’s
Bangalore
01.2021 - 12.2022
- Coordinated with sales engineer to ensure seamless operational flow.
- Provided end-to-end support by generating quotations and layouts for customers.
- Tracked sales engineer using field sense app for enhanced visibility.
- Conducted regular follow-ups with customers to maintain engagement.
- Performed analysis of sales engineer performance to identify improvement areas.
Sr. Analyst - Capacity Planning and Seat Management
Accenture
Bangalore
11.2015 - 01.2019
- Seat allocation for the project in the tool basis on the requirement – Mumbai and Bangalore
- Release and retag the seats to different project basis requirement
- Movement of seats from 1 project to different project and to different facility.
- BPO seat allocation and sharing the tracker to stakeholders and respective people
- Project creation and demand updation in tool to allocate seat.
Front Desk Executive cum Office Admin
Plasmagen Bio-Science Pvt Ltd
Bangalore
02.2013 - 09.2013
- Maintenance of Staff attendance
- Vendor Management
- Co-ordinating HR activities
- Courier Despatch and Inward co-ordination
Admin Co-ordinator cum HR Assistant
New Baldwin Residential School
Bangalore
07.2008 - 03.2012
- Co-ordinating with principals and management
- Co-ordinating with hostel parents looking forward with their requirement
- Keeping a record of question paper and worksheets of school
- Initiative in printing the question paper and taking photo copies
- Management of the front desk
- In charge of all front desk operations
- Attending incoming and outgoing calls
- Transferring of calls to various departments
- Responsible for dispatching courier mails and keeping a record of them
- Coordination of ID and other visitors’ cards
- Distributing inwards documents received
- Giving appointments for parents & visitors with management
- Co-ordinating with management and visitors & parents.
- Admission counselling
- Issuing of Applications for admission
- Verification & segregation of resumes
- Interaction with the candidates
- Arranging for the interview coordinating with the Management and candidates for the interview
Administrative Assistant
INSA International (NGO)
Bangalore
06.2007 - 06.2008
- Management of the front desk
- In charge of all front desk operations
- Attending incoming and outgoing calls
- Transferring of calls to various departments
- Responsible for dispatching courier mails and keeping a record of them
- Coordination of candidates for training purpose and other visitors
- Distributing inwards documents received
- Responsible for arrangements of documents for training purpose
- In charge of utilities and maintenance of furniture
- Responsible for booking of services for the company
- Helping the coordinators for training the candidates
- Maintaining file and documents.
Education
BBA -
PGDCA -
Capital Computers
Skills
- Approachable
- Accepts responsibility and is self-motivated
- Result oriented
- Leadership skills
- Multilingual
- Time Oriented task accomplishment
- Ability to deal with people diplomatically
- Strong inter-personal and communication skills
- Ability to work in a team
- Database management
- Administrative support
- Communication strategies
- Confidentiality maintenance
- Office administration
- Staff management
- Project coordination
Languages
English
First Language
Hindi
Intermediate (B1)
B1
kannada
Elementary (A2)
A2
Tamil
Beginner
A1
Malayalam
Beginner
A1
Timeline
Office Administrator
One school of Business
04.2024 - 11.2024
Sales Co-ordinator
Capital Equipment’s
01.2021 - 12.2022
Sr. Analyst - Capacity Planning and Seat Management
Accenture
11.2015 - 01.2019
Front Desk Executive cum Office Admin
Plasmagen Bio-Science Pvt Ltd
02.2013 - 09.2013
Admin Co-ordinator cum HR Assistant
New Baldwin Residential School
07.2008 - 03.2012
Administrative Assistant
INSA International (NGO)
06.2007 - 06.2008
BBA -
PGDCA -
Capital Computers