Surya Bahadur
Sales Consultant
Durgapur
Summary
Dynamic Energy Consultant with a proven track record at Teleminds Infotech Pvt Ltd, adept at implementing energy-efficient solutions that significantly reduce costs.
IT Sales Consultants for more than 10+ years experience
Overview
14
14
years of professional experience
5
5
Languages
Work History
Energy Consultant
Teleminds Infotech Pvt Ltd
04.2025 - Current
- Contributed to client interaction via email and calls.
- Saved clients money by implementing energy-efficient solutions to costly problems.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Working for Australian clients and providing solutions to their energy needs for both Electricity and Gas services.
Team Leader- IT Sales
Visionary Software Solutions LLP
01.2024 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Worked for United States Clients.
- Providing Digital solutions to their businesses
Supervisor-IT SALES
Guruji Softwares Pvt Ltd
04.2022 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Worked for customers from United States
- Providing complete IT solutions
On Call Supervisor
Swadesh Softwares Pvt Ltd
11.2016 - 04.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Worked for customers from United Kingdom and United States.
- Providing complete IT solutions
Customer Care Representative
Swadesh Softwares Pvt Ltd
09.2014 - 12.2015
- Assisted call-in customers with questions and orders.
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Worked for customers from the United Kingdom.
- Dealt with Digital Marketing, Website and Mobile App Development and IT sales.
Process Associate
Genpact India Pvt Ltd
11.2011 - 06.2014
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked for United States Insurance Process and Australian Banking Process.
- Remote Desktop Connection and Desktop As A Service Environment
Education
Bachelor of Science - Computer Science
Delhi University
New Delhi, India 04.2001 -
Intermediate Of Science - Science
D Souza School
Rourkela 04.2001 -
Skills
Sales development
Timeline
Energy Consultant
Teleminds Infotech Pvt Ltd
04.2025 - Current
Team Leader- IT Sales
Visionary Software Solutions LLP
01.2024 - 12.2024
Supervisor-IT SALES
Guruji Softwares Pvt Ltd
04.2022 - 12.2023
On Call Supervisor
Swadesh Softwares Pvt Ltd
11.2016 - 04.2022
Customer Care Representative
Swadesh Softwares Pvt Ltd
09.2014 - 12.2015
Process Associate
Genpact India Pvt Ltd
11.2011 - 06.2014
Bachelor of Science - Computer Science
Delhi University
04.2001 -
Intermediate Of Science - Science
D Souza School
04.2001 -