Dynamic Sales Manager with expertise in customer relationship management and sales strategy development. Proven ability to drive team collaboration and foster loyalty, aiming to enhance revenue growth and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Manager
LOAN MARRT
NEW DELHI
01.2026 - Current
Cultivated strong client relationships, fostering trust and loyalty.
Managed daily sales operations to ensure smooth workflow and customer satisfaction.
Trained new team members on sales strategies and company policies effectively.
Resolved customer inquiries promptly to promote positive customer experiences.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Compiled and presented monthly sales performance reports to management, highlighting key trends.
Assisted senior management in developing long-term strategic goals for the company's growth.
Collaborated with sales team members to enhance skills and drive revenue growth.
Director
LOANTRIX FINTECH FINANCE SERVICES
NEW DELHI
09.2024 - 12.2025
Implemented quality control measures to uphold company standards.
Created and managed budgets for travel, training, and team-building activities.
Proposed or approved modifications to project plans.
Analyzed business performance data and forecasted business results for upper management.
Planned and delivered training sessions to boost employee effectiveness and address performance gaps.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Reviewed employee performance, providing feedback and coaching to facilitate continuous improvement.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Analyzed data to inform decision-making and strategic direction.
Floor Manager
AMZENT FINTECH PVT LTD
NEW DELHI
03.2022 - 02.2023
Oversaw daily operations to facilitate efficient floor management.
Engaged with staff to resolve customer inquiries and issues effectively.
Supported team members in achieving high customer service standards.
Trained new employees on company policies and floor procedures.
Provided training and guidance to new employees regarding store policies and procedures.