Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Surya M

Surya M

SMT- Senior Service Engineer
NAVI MUMBAI

Summary

Professional field service engineer with extensive experience in troubleshooting, maintaining, and repairing complex mechanical and electrical systems. Proven ability to collaborate effectively with team members and adapt to dynamic situations to achieve optimal results. Known for strong analytical skills, technical expertise, and dependable work ethic. Highly skilled in diagnostics, system installations, and customer service, ensuring high satisfaction and operational efficiency.

Developed high-level technical and problem-solving skills in fast-paced field environments. Demonstrates proficiency in troubleshooting, maintenance, and client communication. Seeking to transition into new field where these transferable skills can drive success and innovation.

Overview

7
7
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Senior Field Service Engineer (SMT)

LEAPTECH CORPORATION
03.2021 - Current

• Being head for making new EMS machines.
• Installing the new SMT equipment, creating the initial program for machine operations, and delivering comprehensive training to customers.
• Specialist in diagnosing and resolving EMS-SMT equipment issues, ensuring efficient and reliable system performance.
• Resolving customer inquiries related to software applications, hardware issues, operating systems, and network connectivity.
• Performing regular maintenance on customer machines to ensure optimal performance.
• Working with sales team to approach the new customers for technical clarification.
• Trained the front crew members on proper procedures for handling technical complaints.
• Responsible for selecting the appropriate materials for the design and construction of new machines.
• Responsible to prepare the BOM of the new machines.
• Preparing the work reports for the installation and other technical services.

Senior Engineer (SMT-Equipment & Maintenance)

Dixon Technologies India Limited
11.2019 - 03.2021

• Shift In-Charge of maintenance engineering team.
• Responsible for all surface mount devices including programming, equipment maintenance, machine breakdown and new product implementation.
• Responsible for preparing and maintaining the records of all work and sending mail to management regarding shift work report including production and breakdown details.
• Attending the meetings with management regarding the production targets, breakdown issues and maintenance schedule.
• Providing technical training to the engineers.

• Monitored employee performance to keep projects on task.

• Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.

• Reduced production downtime by developing maintenance plans and preventive measures.

Assistant Engineer (SMT-Equipment & Maintenance)

Pacific Cyber Technology Pvt Ltd
05.2018 - 11.2019

• Worked as an Assistant Engineer in SMT department.
• Responsible for making new program for the AOI, SPI and depaneling machines and machine breakdown.
• Responsible for maintaining the AOl and SPI yield rate by reducing the component false calls.
•partially worked with other machines to learn the other machines.
• Exceling the preventive maintenance with engineering team for the smooth production.

Education

Bachelor of Engineering - Mechanical Engineering

Builders Engineering College
Tiruppur, Tamil Nadu, India.
04.2001 -

Skills

    Equipment installations expertise

    Team handling

    SMD programming

    Field Service

    Equipment troubleshooting & Repair

    expertise

    Installing machine software & troubleshooting

    Industrial networking & Configuration

    Customer support

    Equipment maintenance

    Equipment calibration

    Technical solution development

    Quality Assurance

    Technical training and advisory

    Good communication

    Making reports and BOM

    Handling traceability software

    Documentation

    Remote support

    Client relationship building

    PLC programming layout creation

Software

MS Office

PCB CAD & GERBER

PLC & HMI

Circuit Diagram Designing Software

Certification

I have successfully completed the training course for the AOI (Automated Optical Inspection) machine in Malaysia. Through this training, I have gained in-depth knowledge of AOI operations, including machine setup, programming, troubleshooting, and quality inspection processes. This experience has enhanced my technical skills and understanding of automated inspection systems, enabling me to ensure high-quality production standards in a manufacturing environment.

Timeline

I have successfully completed the training course for the AOI (Automated Optical Inspection) machine in Malaysia. Through this training, I have gained in-depth knowledge of AOI operations, including machine setup, programming, troubleshooting, and quality inspection processes. This experience has enhanced my technical skills and understanding of automated inspection systems, enabling me to ensure high-quality production standards in a manufacturing environment.

12-2022

Senior Field Service Engineer (SMT)

LEAPTECH CORPORATION
03.2021 - Current

Senior Engineer (SMT-Equipment & Maintenance)

Dixon Technologies India Limited
11.2019 - 03.2021

Assistant Engineer (SMT-Equipment & Maintenance)

Pacific Cyber Technology Pvt Ltd
05.2018 - 11.2019

I had the honor of presenting my project paper titled Palletizing Robotic Arm at the International Conference on Automation and Computing Technologies (ICACT-18). My research focused on developing an efficient robotic arm for automated palletizing applications, optimizing precision and productivity in industrial settings. I was thrilled to receive the First Prize for my presentation, recognizing the innovation and impact of my work in the field of automation and robotics.

03-2018

I have successfully completed In-Plant training in Industrial Automation at Tamil Nadu Generation and Distribution Corporation Limited (Gas Turbine Power Station). During this training, I gained hands-on experience with automation technologies used in power generation, including PLC & SCADA systems, and turbine control mechanisms. This experience enhanced my understanding of industrial automation processes, control systems, and their applications in the energy sector.

12-2016

Bachelor of Engineering - Mechanical Engineering

Builders Engineering College
04.2001 -
Surya MSMT- Senior Service Engineer