Summary
Overview
Work History
Education
Skills
Tools
Certification
Language Known
Timeline
Generic

Surya M

Chennai

Summary

Detail-oriented IT professional with 2 years of experience in medical billing and quality analysis, recently certified in Data Analytics from CADD Centre. Proficient in Python, SQL, Power BI, and advanced Excel. Demonstrates strong analytical and problem-solving abilities, with a proven record of process improvement and team coordination. Eager to contribute to data-driven decision-making and digital transformation in business environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CADD Centre

Data Analyst Associate
Chennai
12.2024 - 05.2025

Data Analysis with Python

  • Cleaned, manipulated, and visualized datasets using Pandas and Matplotlib
  • Analyzed customer and sales data to identify patterns and trends

Power BI Dashboard Development

  • Built an interactive dashboard to track key business KPIs
  • Connected to SQL databases and generated visual reports

Access Healthcare Ltd.

Senior AR Caller
Chennai
02.2024 - 11.2024
  • Led a team handling insurance claims, reducing claims cycle time by 15%
  • Enhanced communication with insurance providers, increasing reimbursements
  • Conducted audits to ensure process accuracy and compliance
  • Used

Lapiz Digital Service

Quality Analyst - Access Healthcare
Chennai
01.2023 - 06.2023
  • Evaluated AR call quality, ensuring alignment with company policies
  • Trained new hires, improving team productivity by 20%
  • Provided insights from quality audits to boost team performance

Education

B.E. - 70 CGPA - Electrical Engineering

Rajalakshmi Engineering College
Chennai, India
05-2021

12th - 70CGPA - Computer Science

SBOA School
Chennai, India
03-2017

10th - 84CGPA - General

SBOA School
Chennai, India
03-2015

Skills

  • Programming & Tools: Python, SQL, Power BI
  • Data Analysis: Pandas, Matplotlib, Seaborn, Excel (PivotTables, VLOOKUP, Data
    Cleaning)
  • Visualization: Dashboards and Charts in Excel & Power BI
  • Databases: SQL (Basic querying, joins, filtering)
  • OS & Automation: Windows 10/11, Industrial & Process Automation

Tools

  • Epic
  • Gosb
  • Athena
  • Benchmark
  • Jupyter Notebook
  • Microsoft SQL Server
  • Microsoft Power BI

Certification

  • Data Analyst Certification – CADD Centre
    Trained in Python, SQL, Excel, Power BI, and Data Visualization
  • Industrial Automation and Robotics – MSME-TDC, Agra

Language Known

  • English
  • Tamil

Timeline

CADD Centre

Data Analyst Associate
12.2024 - 05.2025

Access Healthcare Ltd.

Senior AR Caller
02.2024 - 11.2024

Lapiz Digital Service

Quality Analyst - Access Healthcare
01.2023 - 06.2023

B.E. - 70 CGPA - Electrical Engineering

Rajalakshmi Engineering College

12th - 70CGPA - Computer Science

SBOA School

10th - 84CGPA - General

SBOA School

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