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Surya Narayanan
Chennai, Tamil Nadu
Summary
Analytics and data engineering professional with 8+ years of experience in business intelligence, big data analytics, and machine learning. Build and model scalable data solutions to support reporting and decision-making. Improve productivity through automation, process optimization, and reliable data pipelines. Equipped with critical thinking, problem-solving, and teamwork skills, thriving in dynamic and collaborative environments.
Overview
8
8
years of professional experience
Work History
Senior Business Intelligence Consultant
Ford Motors Pvt. Ltd.
Chennai, Tamil Nadu
10.2025 - Current
- Led the enterprise-wide migration of business-critical financial and operational analytics solutions for the Customer Service Division (FCSD), transitioning from Qlik Sense to Power BI and Microsoft Fabric. Delivered scalable, high-performance reporting platforms supporting global business operations.
- Architected and developed enterprise BI solutions utilizing dimensional modeling, semantic models, advanced DAX, paginated reporting, Row-Level Security (RLS), incremental refresh, and performance optimization techniques to enhance reporting efficiency and usability.
- Established and governed Power BI platform standards covering workspace lifecycle management, deployment pipelines, security frameworks, version control, monitoring, auditability, and compliance, driving enterprise-wide adoption and operational excellence.
- Spearheaded AI-driven analytics initiatives by leveraging Microsoft Copilot, Agentic AI frameworks to enable natural language querying, intelligent insights generation, workflow automation, and self-service decision support capabilities.
- Managed end-to-end analytics delivery across multiple regions, including requirements gathering, stakeholder management, solution design, UAT coordination, business sign-off, deployment governance, hypercare support, and continuous improvement initiatives.
Big Data Specialist
Freshworks
Chennai, Tamil Nadu
10.2023 - 10.2025
- Managed multiple segments of the Marketing team as an SME in Data Engineering, supporting Digital Marketing, Brand Marketing, Marketing Operations, and Affiliate Marketing with data solutions and insights.
- Extracted and processed data from APIs using JSON and PySpark; developed metric layers to build KPIs in Databricks, BigQuery, and Snowflake.
- Designed and maintained data pipelines from CRM and Google Analytics, transforming data using OLAP functions for analytics.
- Delivered end-to-end dashboards in Power BI and Google Looker Studio, ensuring dynamic data flow monitoring.
- Led multiple projects independently, including migration from Snowflake to Databricks, lead scoring based on attribution, and optimizing ETL pipelines.
- Key development tasks, which include a new scoring framework for the leads to manage the campaign activities and rep productivity. BigQuery optimization and the Unity catalog helped improve data privacy, reduce run time, and lower cost factors for allotment.
Senior Data Analyst
Latentview Analytics
Chennai
05.2022 - 10.2023
- Conducted data analysis to drive growth and performance for clients like eBay and Adobe, encompassing market research, campaign/email marketing, A/B testing, and automation-focused ad hoc projects.
- Utilized tools like SQL (Hue-Hive & Hadoop), Python, Power BI, Tableau, Google Data Studio, R, and MS Excel for data manipulation and visualization.
- Delivered insights through research techniques to support product launches and strategic decision-making.
Associate Analyst
Wipro
Chennai
02.2019 - 03.2021
- Supported the Investment Banking Reference Data Management team for Equities and Fixed Income (FI) products.
- Managed static data maintenance, including SSI setups and account openings for Equities and FI products.
- Ensured service deliveries met SLA standards, performing data analysis for break clearance using MS Excel (VBA), MySQL, and Bloomberg.
Education
Post Graduate Program - Data Science Engineering
Great Lakes Institute of Management
Chennai, Tamil Nadu 08.2020 - 04.2021
MBA - Marketing & Finance
University of Madras
Chennai, Tamil Nadu 08.2016 - 05.2018
B Tech - Mechatronics Engineering
SRM University
Chennai, Tamil Nadu 08.2012 - 05.2016
Skills
- Programming & Analytics: SQL, Python (NumPy, Pandas, Scikit-Learn, PySpark) and R (Statistical Analysis)
- BI & Visualization: Power BI, Qlik, Tableau and Google Looker Studio
- Cloud Platforms : Microsoft Azure, Fabric and GCP
- Big Data Platforms: Google BigQuery, Azure Databricks, Snowflake, Hadoop and Alteryx
- Machine Learning: Supervised Learning, Time Series Analysis and NLP
- Other: MS Excel (advanced, including VBA) and API Ingestion
Timeline
Senior Business Intelligence Consultant
Ford Motors Pvt. Ltd.
10.2025 - Current
Big Data Specialist
Freshworks
10.2023 - 10.2025
Senior Data Analyst
Latentview Analytics
05.2022 - 10.2023
Post Graduate Program - Data Science Engineering
Great Lakes Institute of Management
08.2020 - 04.2021
Associate Analyst
Wipro
02.2019 - 03.2021
MBA - Marketing & Finance
University of Madras
08.2016 - 05.2018
B Tech - Mechatronics Engineering
SRM University
08.2012 - 05.2016