Surya Prakash
captain
dehradun,tehri garhwal
Summary
Friendly team leader with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Overview
11
11
years of professional experience
Work History
Restaurant Team Leader
IMG Worlds Of Adventure
11.2021 - 12.2023
- Cultivated warm relationships with regular customers.
- Monitored food inventory and supplies to prevent waste.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Supervised food presentation and plating to enhance visual appeal.
Restaurant Captain
The Brew Estate Panchkula
04.2018 - 11.2020
- Trained new team members on restaurant procedures, resulting in a more cohesive and effective staff.
- Resolved guest complaints with empathy and professionalism, maintaining positive relationships with patrons.
- Enhanced customer satisfaction by ensuring prompt and accurate order execution.
Restaurant Captain
Arriba Mexican Grill & Taquilaria
03.2015 - 07.2017
- Enhanced customer satisfaction by ensuring prompt and accurate order execution.
- Streamlined team communication for efficient service delivery, leading to improved guest experiences.
- Trained new team members on restaurant procedures, resulting in a more cohesive and effective staff.
- Resolved guest complaints with empathy and professionalism, maintaining positive relationships with patrons.
Restaurant Waiter
Hotel Madhuban
03.2014 - 02.2015
- Greeted new customers, discussed specials, and took drink orders.
- Met with chef to review daily specials and menu changes.
Restaurant Waiter
Lords Plaza Bengaluru
04.2013 - 03.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
High School Diploma -
Govt I C Maindkhal
Tehri Garhwal03.2010
High School Diploma -
Govt H S S Manjkot
Nagun Tehri Garhwal03.2009
Diploma in Hotel Management - Hotel Management
Fci Institute of Management
Dehradun09.2011
Skills
- Inventory management
- Effective communication
- Task delegation
- Cross-functional collaboration
- Table management
- Menu Memorization
- POS Systems
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
reading books & playing chess.
most important book of my life is bhagwat geeta.
in free time i like to play chess.
Languages
Arabic
Beginner (A1)
Hindi
Upper intermediate (B2)
garhwali
Advanced (C1)
English
Intermediate (B1)
Timeline
Restaurant Team Leader
IMG Worlds Of Adventure
11.2021 - 12.2023
Restaurant Captain
The Brew Estate Panchkula
04.2018 - 11.2020
Restaurant Captain
Arriba Mexican Grill & Taquilaria
03.2015 - 07.2017
Restaurant Waiter
Hotel Madhuban
03.2014 - 02.2015
Restaurant Waiter
Lords Plaza Bengaluru
04.2013 - 03.2014
High School Diploma -
Govt I C Maindkhal
High School Diploma -
Govt H S S Manjkot
Diploma in Hotel Management - Hotel Management
Fci Institute of Management
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