Surya Prakash A
Dharapuram
Summary
Highly motivated Salesforce Certified Administrator with a strong background in customer support and Business Administration. Deep understanding of ERP concepts. Skilled in configuring Salesforce platforms, customizing objects, and automating workflows. Excels in providing data-driven insights through reports and dashboards. Expertise in user management, data security, and troubleshooting ensures seamless operations for optimal efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Analyst
Hibiz Solutions Consultancy and Private Limited
11.2022 - 05.2025
- Over 2 years of experience in Salesforce CRM and strong working knowledge in Salesforce cloud ERP system (Rootstock)
- Worked on Rootstock customer support project and actively connected with more than 50+ international customers to collect their requirements and configure customization in their org
- Worked on the Rootstock International project for more than 1 year
- Configured and optimized Rootstock Manufacturing ERP systems to streamline inventory management up to the financial process
- Created and maintained Reports and Dashboards and developed a custom Lightning app using Lightning App Builder, streamlining user workflows and improving data visibility across departments and maintained user management and data management
- Worked on Rootstock JIRA project designed and implemented customized Flows to automate business processes and meet unique customer requirements, enhancing operational efficiency and reducing manual tasks
Education
B.Tech - Industrial Biotechnology
Government College of Technology
06.2022
Personal Information
Certification
- Salesforce Certified Administrator - Salesforce.
- Salesforce Data Cloud Consultant Certification
Skills
Timeline
System Analyst
Hibiz Solutions Consultancy and Private Limited
11.2022 - 05.2025
- Salesforce Certified Administrator - Salesforce.
- Salesforce Data Cloud Consultant Certification
B.Tech - Industrial Biotechnology
Government College of Technology
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