Surya Thapa
GCP Cloud Consultant
Ghaziabad
Summary
With over 16 years of comprehensive experience across various IT domains, including Server Infrastructure (Desktop, AD, DNS, DHCP), Networking (Switches, Routers), Security (Firewalls, Vulnerability Management, Cybersecurity), and Public Cloud (GCP, Azure), I am a seasoned operations professional, prepared for this role.
Reliable and adaptable with changing needs. Skilled in communication, problem-solving, and time management. Known for integrity, efficiency, and proactive approach to challenges. Strong focus on team collaboration and achieving results.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Staff Engineer (GCP Cloud)
NTT Data
Noida
12.2023 - Current
- Played a key role in transitioning of GCP project support of 3000+VMs, 300+ GKE Clusters.
- Prepared Network Architecture diagrams for client.
- Creation of SOP’s for L1/L2 team members.
- Design, Configure & Manage Google Cloud networking including VPC, LB, Cloud DNS, Cloud Routers, Cloud NAT, Network Connectivity Center, Cloud VPN, Hub & Spoke model.
- Handling escalated issues related to GCP environment.
- Designed and setup centralized monitoring for GCP.
- Working on transitioning of Backup and DR solution.
- Received appreciation from SDM with 200$ reward.
- Established positive relationships with customers and other staff members.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Assisted with onboarding new staff members, providing orientation and support.
- Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement. Played a key role in transformation of L1 team to L2 level.
Associate Consultant (Cloud Network & GKE Specialist)
HCL Technologies
Noida
10.2021 - 12.2023
- Develop and maintain network diagrams and documentation of all cloud environments
- Orchestrate deployment of network services and systems within a Public Cloud environment utilizing a Cloud Management Platform
- Successfully migrated from Interconnect to SD-WAN setup on GCP using Network Connectivity Center.
- Responsible for management of Cloud Networking including VPC, VPC Peering, Routing, Native FW, Load Balancer, Cloud Routers, Cloud NAT, Cloud VPN etc
- Maintaining Compute engine, storage, IAM roles management and adding users to group
- Configured logging and alerts.
- Hands on experience on GKE cluster setup and good understanding of kubernetes networking
- Responsible for management of Azure Cloud networking including vnet, nsg, azure firewall, etc
- Responsible for escalated tickets, help operation team with P1 tickets and resolution
- Part of project team and actively involved in implementation of new technologies.
Chief Manager – IT
Amar Ujala Ltd
Ghaziabad
10.2014 - 10.2021
- Manage and Maintain the network infrastructure (LAN, WAN, Security) across Amarujala group spread across 20 cities Cisco, Juniper Switches
- Manage Checkpoint, SOPHOS, PFSense firewall across locations
- Act as a second level escalation point
- Responsible for Incident, Problem and Change management
- Coordinate with vendor for any escalation, monthly review and new project requirement
- Implement best practices wherever possible thereby minimizing the downtimes & Cost
- Help cloud team to manage their network
Sr. System Engineer
ATOS
Kolkata
11.2012 - 09.2014
- Technical Team Lead for NOC in a 24X7 environment
- Managed a team of 18 members
- Provide L1/L2 support for a US Based Client with offices spread across the globe having more than 5000 network devices
- Facilitate NOC team with Incident/Problem/Change management process
- Act as second level escalation point and troubleshoot the escalated P1/P2 cases
- Monitor tickets and ensure that all tickets are resolved within the SLA norms
- Conduct daily/weekly/monthly review meeting with TSM/client
- Troubleshoot issues related to LAN/WAN/Firewall/DNS(Infoblox)/DHCP in a 24x7 support environment
Sr. System Engineer
ATOS/Siemens
Bangalore
09.2010 - 11.2012
- Primarily responsible for end to end network service delivery for South Region of Client offices and secondary responsibility for all India offices network support
- Managing Juniper/Cisco FW for client network
- Monitoring & managing Cisco Nexus & 3750 series switches
- Co-ordination with vendor for implementation of new equipment
- Support end users Incidents and Service requests
- Responsible for managing the network infrastructure of all the southern regional offices of Siemens
- Monitor the tickets logged and follow-up till resolution
- Managed a team of 3 members
System Engineer
Siemens
01.2007 - 09.2010
- Worked as Desktop/Server/L1 network support engineer
- Managed Microsoft AD/DNS/DHCP infrastructure
- Day to day support to clients related to hardware, OS etc
- Managing Juniper/Cisco FW & Nortel switches for client network
Education
Bachelor of Science - IT
Sikkim Manipal University
Distance Education10+2 - PCB
Haryana Board
SSLC - undefined
Haryana Board
Skills
Certified GCP Professional Cloud Network Engineer
Network Architecture Design, Landing Zone Setup
Google Cloud Networking
VPC,LB, Cloud DNS, Cloud Routers, Cloud NAT, Cloud VPN,
GCP Network Connectivity Center
Compute, Serverless(Cloud Function/Cloud Run) Google Kubernetes Engine
Identity Access Management (IAM)
IP Management
Azure Cloud Networking
Vnet, NSG
Network and Security Infrastructure Design
Cisco/Juniper Switches
Checkpoint/Cisco/Sophos Firewalls
Personal Information
- Passport Number: P1930961
- Father's Name: Late Sh. Prem Bahadur
- Date of Birth: 06/16/81
- Marital Status: Married
Timeline
Staff Engineer (GCP Cloud)
NTT Data
12.2023 - Current
Associate Consultant (Cloud Network & GKE Specialist)
HCL Technologies
10.2021 - 12.2023
Chief Manager – IT
Amar Ujala Ltd
10.2014 - 10.2021
Sr. System Engineer
ATOS
11.2012 - 09.2014
Sr. System Engineer
ATOS/Siemens
09.2010 - 11.2012
System Engineer
Siemens
01.2007 - 09.2010
10+2 - PCB
Haryana Board
SSLC - undefined
Haryana Board
Bachelor of Science - IT
Sikkim Manipal University
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