SURYA DEV LAROIA
Summary
Customer empathy-driven product manager with a background in carrying products from conception to production, and optimizing costs across organizations.
Overview
5
5
years of professional experience
Work History
Product Manager
Microsoft
07.2023 - Current
- Spearheaded the growth of MOBR from 100 to 5000+ pipelines in less than 2 years.
- Saved Microsoft 20+ resources by leading the Standardization of Release Infrastructure across 1000+ M365 Services in 10+ Workloads
- Defined the end-to-end customer experience and led the delivery of MOBR v2 in less than 3 months; now used by 800+ Services.
Product Analyst
Sprinklr
07.2020 - 05.2021
- Achieved 99.9% client retention and increase 32% product engagement by enhancing UX of a $50M research tool and delivering persona-based TUCs.
- Saved over INR 100L, 25K+ workhours, and $500K by crafting 814 themes for 95 clients, configuring 14 dashboards for 9K+ brands, and deploying AI-based keyword suggestions within 30 days
- Reduced turnaround time by 70% and improved data accuracy by 35% through automation of brand addition and source verification, while leading 52 members across 4 verticals.
Education
Masters of Business Administration -
Indian Institute of Management Calcutta
05-2023
Bachelor of Technology (Chemical Engineering) -
Indian Institute of Technology Roorkee
06-2020
Skills
- Change Management
- Negotiation Skills
- Cost Optimization
- AI Automations
- Customer Empathy
Accomplishments
- 3rd Across all IIM's and Campus Winner in Microsoft PM Engage case competition
- Quarter finalist - Uttarakhand State Snooker (2018), Ranked 1st in 12 snooker tournaments.
- Performed Card Magic at Opening ceremony of Sandoz, Ashok Vihar for 100+ guests
Timeline
Product Manager
Microsoft
07.2023 - Current
Product Analyst
Sprinklr
07.2020 - 05.2021
Masters of Business Administration -
Indian Institute of Management Calcutta
Bachelor of Technology (Chemical Engineering) -
Indian Institute of Technology Roorkee
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