Seeking a position in a company with dynamic working environment, integrated both individual & organizational growth, where I can apply my academic and technical skills to enhance productivity & efficiency.
Overview
21
years of professional experience
Work History
VFS Global Services Pvt. Ltd.
Senior General Manager – UK & Europe Region
04.2022 - Current
Job overview
Spearheaded administration and infrastructure projects across multiple regions, ensuring operational excellence
Managed large-scale facility operations, including lease negotiations, vendor contracts, and cost optimizations
Led cross-functional teams to drive efficiency and enhance service delivery
Developed and implemented strategic initiatives to streamline workflows and enhance productivity
Collaborated with senior leadership to drive corporate objectives and improve bottom-line performance
Led end-to-end infrastructure projects, from site identification to legal compliance for LOI/L&L agreements
Coordinated with architects for floor plans, MMRDA approvals, BOQs, and tender documentation
Managed contractors and building management teams to address on-site challenges efficiently
Acted as the primary liaison among stakeholders, ensuring seamless collaboration between sub-contractors and suppliers
Oversaw sub-contractor performance, validated site progress, and ensured timely payment release per PO terms
Ensured compliance with OH&S procedures at both site and office
Handled project handover formalities and facilitated office inauguration arrangements
Supervised branding and signage implementation to maintain corporate identity at project sites
Ensured compliance with service level agreements for all administrative functions and facilities
Oversaw day-to-day operations, optimizing processes for efficiency and cost-effectiveness
Managed administrative budgets (CAPEX & REVEX), conducted variance analysis, and ensured cost control
Led hiring, training, and development of administrative staff to enhance operational efficiency
Negotiated vendor contracts, ensured adherence to procurement policies, and optimized vendor management
Monitored operating expenses and ensured timely insurance renewals for properties and premises
Maintained office infrastructure, housekeeping, and high-end EPABX systems across corporate and regional offices
Coordinated with HR and other departments for seamless business operations and cultural activities
Ensured compliance with ISO audits (ISO 9001, ISO 14001, BS 18001, PCMM Level 3)
Supervised courier services, fixed asset management, and procurement of office supplies
Organized conferences, meetings, and corporate events to support business operations
National Stock Exchange
Administration Officer
07.2011 - 04.2012
Job overview
Managed housekeeping and office décor for 6 lakh sq
Ft
Office space at BKC, 50 residential flats, and 5 guest houses
Oversaw Annual Maintenance Contracts (AMC) for infrastructure upkeep and facility maintenance
Administered Corporate Vehicle Scheme for 25 vehicles
Managed employee insurance policies, including Medi-claim & Personal Accident coverage for over 700 employees
Supervised canteen & pantry services, catering to 700+ staff
Maintained 700+ telephone lines and 50 mobile connections, coordinating with MTNL authorities
Handled high-end EPABX systems at headquarters and branch offices
Supervised front office & dispatch operations, processing 400+ mails per day
Oversaw international & domestic travel arrangements, including ticketing, hotel bookings, and visa formalities
Coordinated administration operations across 6 branch offices
Negotiated corporate discounts with hotels and airlines for business travel
Managed in-house travel agency operations for seamless bookings
Handled printing & stationery procurement, record management, and vendor coordination
Organized indoor/outdoor catering for meetings, conferences, and corporate events
Led procurement and hiring of assets and services to optimize operational efficiency
Supervised landscaping and facility upkeep
Identified and implemented outsourcing opportunities to enhance cost efficiency
Executed large-scale event management, including: Venue selection, catering, and décor, Coordinating invitations for employees, management, government dignitaries, VIPs, and politicians, Arranging parking, music, lighting, and emergency procedures, Liaising with local authorities for seamless execution and safety compliance
WNS Global Pvt. Ltd.
Team Leader
05.2005 - 02.2010
Job overview
Ensured Licenses, AMCs, Insurance Policies and other Govt
Approvals etc
Management of Vendors/Service Contractors
Guest House Management
Cafeteria management
Floating tender, negotiation and finalizing for contractual transport services for the company
Periodic checking of Insurance, PUC, etc of all the company and contractual vehicles
Renewing of contractual cars
Managing Printing and Stationary indents as per the SOPs
Courier Services
Housekeeping
Auditing the housekeeping standards as per the checklist and SOPs fixed by the management
Managed Travel Operation Annual function in 2009
People’s Champion Certificate for qualifying in Super Premium League Q3 (Oct’08 – Dec’08)
Star Dust award in appreciation of performance & Commitment (Apr’08 – Sep’08)
Star Shine Award for the Excellence in Productivity (Jan’08 – Mar’08)
Best employee of the year (Apr’07 – Mar’08)
Star Dust award for Excellence in Productivity (Oct’07 – Dec’07)
Hidden hero award as a Trainee Staff (May’04 – Sep’04)
Shree Skyjet Tours & Travels Pvt. Ltd.
Counter Staff
11.2003 - 02.2005
Job overview
International & Domestic Air Reservation & Ticketing on Galileo & Amadeus CRS System for all destinations
Handled Customer Queries & E-Mail Based Support
Handled Foreign Exchange, Booking Hotels and Car Hire
Education
Welingkars Management of Institute
PGDBA
01.2015
University Overview
GPA: 74%
Mumbai University
T.Y.B.Com
04.2003
University Overview
GPA: 63.42%
Mumbai Board
H.S.C from Commerce
01.2000
University Overview
GPA: 63.67%
Guru Nanak High School
S.S.C
University Overview
GPA: 64.73%
Skills
One year SOFTWARE DIPLOMA from NIIT (Linux, C, C, Java, SQL Database Management)
Diploma in Office Automation & Graphics (Ms-Word, Excel, PowerPoint)
Personal Information
Date of Birth: 06th Feb, 1983
Marital Status: Married
Languages
English
Hindi
Marathi
Telugu
Hobbies and Interests
Cricket
Music
Achievements And Awards
Champions of the Quarter, 08/01/16
Champions of the month, 07/01/14
Champions of the Quarter, 10/01/13
Champions of the month, 08/01/13
Certified Internal Auditor for ISO 14001 and BS 18001 by TUV SUD
Training Programs Attended
Personal Development Centre training program for DGM position, 01/01/18
Customer Service and Business Communication Excellence training, 11/01/14
Personal Development Centre training program for Senior Manager position, 08/01/14
Trained in SAP – Material Management Module
Timeline
Senior General Manager – UK & Europe Region
VFS Global Services Pvt. Ltd.
04.2022 - Current
Administration Officer
National Stock Exchange
07.2011 - 04.2012
Team Leader
WNS Global Pvt. Ltd.
05.2005 - 02.2010
Counter Staff
Shree Skyjet Tours & Travels Pvt. Ltd.
11.2003 - 02.2005
Welingkars Management of Institute
PGDBA
Mumbai University
T.Y.B.Com
Mumbai Board
H.S.C from Commerce
Guru Nanak High School
S.S.C
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