Management Trainee
- Proactively identified and pursued new government tenders for the company by leveraging online platforms.
- Conducted in-depth analyses and crafted comprehensive tender reports.
- Successfully executed customer support enhancement initiatives by studying and monitoring Key (KPIs) of other BPO's. Utilized insights gathered to refine and tailor pitches, resulting in improved communication and alignment with client needs.
- Established valuable relationships with potential clients through proactive engagement in client meetings and on-site facility visits.
- Conducted comprehensive market research across diverse industrial sectors.
- Utilized the Red Amber Green (RAG) Sales Tracker to efficiently monitor and manage prospective clients.