Suryaprabha Sukumar
Coimbatore
Summary
Results-driven Project Coordinator with 14 years of experience leading cross-functional teams, managing multiple client projects, and delivering high-quality solutions on time and within budget. Skilled in project planning, client communication, requirement gathering, documentation (SRS, SOW, compliance), and full testing lifecycle management. Demonstrated expertise in product demonstrations, implementation planning, and change request (CR) estimations, with a proven track record of improving delivery efficiency by up to 20% and enhancing client satisfaction. Recognized for strong leadership, stakeholder management, and analytical problem-solving skills that drive successful project outcomes for global clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Coordinator
Sierra ODC Pvt. Ltd.
06.2025 - Current
- Led a team of 11 members, successfully delivering 5+ projects for global clients with a 95% on-time delivery rate.
- Served as the Product Demo Champion, conducting 50+ product demos, improving prospect conversion rates by 20% through structured feedback and demo audits.
- Streamlined compliance documentation, reducing audit preparation time by 30%.
- Accurately prepared implementation and CR testing estimations, improving planning accuracy by 25% and reducing unexpected delays.
- Designed and executed detailed Implementation Plans, resulting in a 15% reduction in project turnaround time.
- Authored Scopes of Work (SOWs) and SRS documents that minimized scope creep, reducing rework efforts by 18%.
- Created impact dashboards for product modules, enabling leadership to make data-driven decisions that improved efficiency by 12%.
- Acted as the primary client liaison, ensuring 100% client satisfaction scores in requirement clarity and project progress updates.
- Oversaw complete testing life cycle management, reducing UAT defects by 20% and ensuring seamless Go-Live execution.
Power BI Developer
uSIS Technologies Pvt. Ltd.
01.2022 - 06.2025
- Created reports and dashboards resulting in a 35% increase in operational efficiency
- Enriched dashboard usability by implementing interactive visualizations resulting in a 25% increase in user engagement
- Reduced report development time by half by implementing best practices and utilizing custom visuals
- Implemented BI standards and best practices resulting in a 50% reduction in report anomalies
- Improved data verification systems, dropping data error rates by 25%
- Managed a team of junior analysts, optimizing productivity by 40%
- Ensured seamless report migration, maintaining data accuracy and flow during transitions
- Simplified data interpretation with the development of tabular models and visually intuitive dashboards
Project Test Coordinator
uSIS Technologies Pvt. Ltd.
01.2018 - 12.2021
- Prepared, secured approval for, and maintained test plans, achieving a 100% alignment with project goals and reducing planning time by 20%
- Executed test plans under budget, leading to a 15% cost savings and optimizing resource allocation across projects
- Led and monitored testing activities, ensuring comprehensive coverage and improving defect detection rates by 25% and resolving the same by collaborating with the development team, enhancing product quality
Project Test Coordinator
Sierra ODC Pvt. Ltd.
08.2014 - 02.2015
- Led and monitored testing activities, ensuring comprehensive coverage and improving defect detection rates by 25% and resolving the same by collaborating with the development team, enhancing product quality
- Created reusable test scripts and templates for streamlined future testing efforts, reducing time spent on manual tasks.
- Coordinated releases and deployments, consistently meeting 100% of deadlines and adhering to SLAs, ensuring smooth project transitions
Onsite Test Lead
INFOSYS TECHNOLOGIES LTD
11.2010 - 12.2013
- Led a 20 member QA team in a high stakes project that required testing of complex software resulting in 25% fewer customer-reported defects post-launch
- Provided comprehensive test plans and strategies that have led to 80% reduction in critical defects prior to production
- Co-ordinated in releasing 4 projects with zero rollbacks, by maintaining strict adherence to testing schedules and quality benchmarks
- Facilitated cross-team meetings to ensure understanding of the quality assurance process, improving inter-department workflow efficiency by 15%
- Prepared and executed over 3000 manual test cases and documented findings via Mercury Quality Centre, contributing to a robust product with less than 0.1% crash rate
- Managed a resource allocation strategy that optimized team performance and project delivery resulting in a 30% increase in on-time delivery of testing milestones
Offshore Test Lead, Test Engineer
INFOSYS TECHNOLOGIES LTD
01.2008 - 11.2010
- Reviewed use case, wireframes, design mocks and business requirements document with the business development teams to understand the architecture and functionality of the application
- Created a test plan, test cases, test data, test scripts, test summary reports, and bug reports for the project
- Facilitated walkthrough meetings with Lead, System Analyst, Project Coordinator, and the Development Team to discuss the outstanding defects and scope of the change request
Education
B.E - Electronics & Communication
Anna University
Skills
- Microsoft Power BI
- Data Virtualization/ETL
- Process Improvement & Optimization
- Team Leadership & Mentoring
- Project Management Tools: JIRA, MS Project
- Documentation: SRS, Scope of Work (SOW), Compliance Docs, Implementation Plans
- Quality Assurance & Compliance
- Client Communication & Relationship Management
- Cross-functional Team Collaboration
- Product Demonstrations & Auditing
- Estimation & Planning: CR testing estimation, effort & resource planning
- Methodologies: Agile, Waterfall, SDLC
Certification
Certified Power BI PL-300 exam
Core Strengths
- Advanced Power BI Expertise: Expertise in developing and implementing data visualization solutions leading to enhanced decision-making processes.
- Data Integration & Migration: Implemented data migrations and transfers between heterogeneous systems ensuring seamless data integrity and accessibility.
- Security & Optimization: Proficient in creating Row-Level Security in Power BI and optimizing reports
- Team Leadership: Demonstrated leadership in managing and mentoring teams for the past 10 plus years.
- Client & Stakeholder Management: Strong experience in collaborating with international clients and stakeholderswith clear communication throughout project lifecycles.
Personal Information
Timeline
Project Coordinator
Sierra ODC Pvt. Ltd.
06.2025 - Current
Power BI Developer
uSIS Technologies Pvt. Ltd.
01.2022 - 06.2025
Project Test Coordinator
uSIS Technologies Pvt. Ltd.
01.2018 - 12.2021
Project Test Coordinator
Sierra ODC Pvt. Ltd.
08.2014 - 02.2015
Onsite Test Lead
INFOSYS TECHNOLOGIES LTD
11.2010 - 12.2013
Offshore Test Lead, Test Engineer
INFOSYS TECHNOLOGIES LTD
01.2008 - 11.2010
B.E - Electronics & Communication
Anna University