Summary
Overview
Work History
Education
Skills
Tools Used
Accomplishments
Timeline
Generic
Surya Prakash

Surya Prakash

PMO Lead
Bhubaneswar

Summary


A project management professional with extensive experience in overseeing PMO functions and driving project success. Consistently delivers on organizational goals through effective team collaboration and adaptive project strategies. Known for strong leadership and problem-solving skills, ensuring project alignment with business objectives.

Overview

9
9
years of professional experience
4038
4038
years of post-secondary education

Work History

PMO Lead

Tata Consultancy Services
12.2021 - Current
  • Managing a portfolio of $20 million, overseeing revenue, cost, margin, resourcing, and utilization for over 100 full-time equivalents.
  • Participated in opportunity creation and maintaining the pipeline to forecast growth.
  • Increased the average DSO of the accounts from 200 days to 60 days, resulting in a reduction of 70%.
  • Expertise in revenue forecasting, monitoring actual performance, and managing forecast adjustments across all types of projects.
  • Oversee the management and execution of Master Service Agreements (MSA) and service level agreements.
  • Participates in cost-benefit analysis and the formulation of strategies to achieve plan objectives.
  • Analysis of financial data in order to assist executive decision-making in regard to investment needs, planning, and budgeting.
  • Provide, in the CEO program reviews, status updates of the programs, projects, and resources for the assigned program portfolio. Provide explanations for key variances and issues.
  • Ensure the process and tools are in alignment.
  • Well versed with project management tools like JIRA and CONFLUENCE.
  • Solid understanding of internal and customer procurement, facilitating workflow clearance with respect to collections and contract sign-off.
  • Oversee the end-to-end lifecycle of client onboarding and project creation.
  • Optimized resource allocation by forecasting demand and prioritizing projects based on strategic value.
  • Managed cross-functional teams in the planning, execution, and closure of high-profile projects.
  • Good understanding of internal audit functions, and also cater to the queries and process improvement.
  • Collaborated with executive stakeholders to define organizational goals, aligning projects with strategic objectives effectively.
  • Collaboratively worked with Business Finance and Central Operations team to meet the monthly, Quarterly and Annual targets in all fronts (Revenue, Collections and Billing)
  • Implemented risk management strategies to proactively identify potential issues and develop contingency plans.
  • Project health and Quality Governance.

Project Coordinator

Tata Consultancy Services
05.2018 - 06.2019
  • Collaborated with different levels of support teams to fix the issues on time.
  • Timely closure of resource allocations.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Administered timesheet tracking and management for project resources to ensure accurate billing and reporting.
  • Responded to requests for information on materials to inquiring parties.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.

Test Management, DBA

Tata Consultancy Services
09.2016 - 04.2018


  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Proved successful at working within tight deadlines and a fast-paced atmosphere.
  • Effectively created test scenarios through the test plan given.
  • Participated in test strategy formulation and prepared test plan.
  • Executed test cases for newly added features of different products of banks.
  • Executed and logged the test in ALM for easier tracking.
  • Set up and control user access levels across databases to protect important data.
  • Performed DBA activities pertaining to reorganization, capacity planning, and data backup.
  • Incident Management: monitor incidents according to SLA, with different priority levels.
  • Change Management: Created a request for change through the proper channel of approvers for utilities to perform on the database, and worked on it until closure.




Education

B-Tech -

College of Engineering & Technology
Bhubaneswar
03-2016

MBA - IT Business Management

Symbiosis Centre For Information Technology
Pune, India
06-2021

Skills

Key performance indicators

MS Excel

Strong attention to detail and commitment to high quality deliverables

Ability to quickly build rapport and strong relationships with others

Business partner relationship management

Self-motivated and able to work under pressure to deliver high-quality deliverables

Budget analysis

Portfolio management

Project governance

Corporate audits

Stakeholder management

Teamwork

Tools Used

  • MS Office 360
  • Project Commercial Management(Internal)
  • Requirement Gathering System(Internal)
  • Vendor Procurement(Internal)
  • Project Quality Management System(Internal)
  • JIRA
  • CONFLUENCE

Accomplishments

  • Service Commitment Award- 05/Dec/2021
  • Service Commitment Award- 27/May/2021
  • Multiple Appreciation from customer for ontime delivery.
  • Compliant at highlevel on client data protection (CDP).

Timeline

PMO Lead

Tata Consultancy Services
12.2021 - Current

Project Coordinator

Tata Consultancy Services
05.2018 - 06.2019

Test Management, DBA

Tata Consultancy Services
09.2016 - 04.2018

B-Tech -

College of Engineering & Technology

MBA - IT Business Management

Symbiosis Centre For Information Technology
Surya PrakashPMO Lead