Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic

Surya Praneeth Vangury

Product Owner
Hyderabad

Summary

Certified Scrum Product Owner with 5+ years of experience accompanied by strong analytical, problem-solving and communication skills combined with a passion for learning. Recognized as enthusiastic and consistent in achieving high levels of productivity in a dynamic work environment. Utilize technical and effective communication skills to assess end user and client needs.

Overview

9
9
years of professional experience
1
1
Certification
3
3
Languages

Work History

Senior Specialist (Product Owner)

HCL Technologies
10.2021 - Current
  • Owner and prioritized product backlog.
  • Conducted scrums and stand-up calls regularly to manage allocation and plan daily tasks.
  • Oversaw product deployments from vision and creation to rollout and delivery.
  • Maintained, communicated, and executed against prioritized product roadmap for Productivity Management System
  • Produced detailed product and functional requirements that drove product development, testing, and deployment
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.
  • Focused on building critical features upfront in order to identify constraints and technical challenges
  • Suggested enhancements to product design that would improve user experience
  • Collaborated with internal stakeholders such as customer support team, marketing and sales teams, to share changes to product scope and timelines.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Documented each step in product's design process for use in manuals.
  • Created plans and communicated deadlines to complete projects on time.
  • Contributed to the development of the overall product strategy & the product roadmap for payment processing to support market expansion.
  • Evaluated new product opportunities and brought forward proposals for products to expand capabilities that are aligned with business strategy.
  • Given sign-offs on product demos and ensured product features were well understood and implemented as requested.
  • Demonstrated product capabilities periodically in brown bags and increased awareness of our products within organization.
  • Led scrum team and drove active prioritization of product backlog and participated in release/Sprint planning ceremonies.
  • Defined, monitored, and measured product metrics and KPIs, incorporated learnings into product definition and development process.
  • Continuously evolved and improved product by incorporating feedback based on user testing, experimentation, data and analytics.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Offered coaching and resources to help program participants maintain progress and achieve goals.
  • Drove organizational growth by identifying areas for expansion and spearheading initiatives focused on market penetration for increase in sales.
  • Played key role in shaping company culture by promoting core values such as integrity, accountability, and teamwork among employees.

ERC Senior Associate

Amazon Development Centre India Pvt. Ltd
02.2021 - 07.2021
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Implemented team feedback to recommend corrective action to senior leadership.
  • Aided staff with employee performance review paperwork and documentation.
  • Monitored and analyzed employee satisfaction survey results.
  • Developed and maintained HR policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Helped employees register for benefits programs using online portals.
  • Tracked various statistics and kept detailed records to support human resources department.

Senior Process Executive (SCRUM MASTER, PO)

Cognizant Technology Solutions
03.2016 - 04.2018
  • Designed, documented and developed business requirements for new and existing solutions and derived current and future state mapping solutions for informed decision making.
  • Worked collaboratively with Client to elicit requirements, including conducting JAD Sessions, walkthrough, Knowledge Transfer Sessions, Mock-Ups, Brainstorming Workshops with business stakeholders such as compliance team, policy team, development and technical teams.
  • Responsible for creation of and maintenance of Business process flows / Data Mapping related to function of assigned agile team.
  • Performed analysis and created functional requirements, use case models, use case specifications, activity diagrams, and/or other artifacts defined in requirements workflow of methodology.
  • Defined/ developed or supported product vision through client interaction, market research, interpretation of Facebook policies and guidelines.
  • Provide technical support related to system integration and data migration activities.
  • Coordination of Business Validation testing efforts for larger implementation efforts.
  • Prepared Business Requirement Documents(BRDS) and Functional Requirement Documents(FRD) to capture essential and extended functionalities.
  • Created UML Diagrams, Flowcharts, Prototypes for project to communicate with user, developer and tester.
  • Conducted User Acceptance Testing (UAT) and interfaced with development and test teams with regard to feature issue status and fixes on regular basis.
  • Created a Responsible, Accountable, Consulted, Informed (RACI) Matrix to have better understanding of responsibilities of stakeholders in new workflow in comparison to existing workflows.
  • Facilitated SWOT Analysis for more efficiency and reliability.
  • Developed wireframes and prototypes and conducted review sessions with BUs to gather feedback and improve user experience.
  • Worked on developing user stories with appropriate acceptance criteria, project backlog prioritization and sprint backlog maintenance.
  • Conducted sprint planning, daily stand-up meetings, sprint review meeting, sprint retrospective meetings, backlog grooming.
  • Gather and analyze data for potential business expansion and led project expansion.
  • Identify specific business opportunities in Malaysia and recommended project be started in regional language to help achieve business goals better.
  • Influenced stakeholder groups to support these new business projects in new locations.
  • Converted roadmap features into smaller user stories.
  • Conducted feasibility and impact study of new requirements or change requests.
  • Worked with operations team to outline/draft KRAs for the Quality & Training teams, chart Accuracy Improvement Plans and provide insights as per the variations in team performance and analyze the weekly team accuracy/performance report in order to resolve any highlighted issues in team quality.
  • Initiated and delivered process improvement ideas to improve process efficiency and opportunities to help automate/reduce manual intervention.
  • Driven Client Partnerships-both internal and external- to define, design, standardize and implement action plans for Quality & Training initiatives that lead to continuous process/product improvement.

Analyst

PRO Unlimited (Client: Facebook)
10.2015 - 03.2016
  • Identify trends and opportunities that drive operational improvements such as content review accuracy and policy changes.
  • Perform analysis to identify gaps between policy and negative user experiences, and develop effective and scalable solutions to address them.
  • Establish key cross-functional partnerships across and outside the Operations teams to solve policy problems at scale.
  • Monitored and Reviewed Ads/Pages to ensure compliance with Facebook partnerships across and outside Operations teams to solve policy problems at scale.
  • Monitored and Reviewed Ads/Pages to ensure compliance with Facebook Advertising Guidelines and Policies, to improve quality of Ads/Pages on the platform.
  • Participated in various projects and provided insights regarding scalability of new products.
  • Conducted analysis based on trends in order to investigate issues related to fraud, policy and quality and to increase user satisfaction with regard to Facebook Ads/Pages.
  • Contributed to Machine Learning and Rule-based Models through analytical approaches.
  • Developed solutions to optimize team workflows and improve team efficiency.

CSA

Amazon Development Center
11.2014 - 04.2015
  • Connected with customers by listening to concerns and answering questions.
  • Gained familiarity with company products to answer customer questions and make recommendations.
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
  • Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
  • Contributed ideas and practical solutions to support process improvement efforts.
  • Connected with customers to address questions and resolve issues through phone and email.

Education

Bachelor of Technology - Mechanical Engineering

Kamala Institute of Technology & Science
Huzurabad, India
04.2001 -

Intermediate - Mathematics, Physics, Chemistry

Sri CV Raman Junior College
Hanamkonda, India
04.2001 -

10th Grade -

Tejaswi High School
Hanamkonda, India
04.2001 -

Skills

Customer Relations

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Software

JIRA

MS-Excel

MS-Azure

Balsamiq

Certification

Certified Scrum Product Owner (CSPO) by Scrum Alliance

Interests

Writing

Cooking

Watching Movies

Listening to Music

Timeline

Certified Scrum Product Owner (CSPO) by Scrum Alliance

09-2022

Senior Specialist (Product Owner)

HCL Technologies
10.2021 - Current

ERC Senior Associate

Amazon Development Centre India Pvt. Ltd
02.2021 - 07.2021

Senior Process Executive (SCRUM MASTER, PO)

Cognizant Technology Solutions
03.2016 - 04.2018

Analyst

PRO Unlimited (Client: Facebook)
10.2015 - 03.2016

CSA

Amazon Development Center
11.2014 - 04.2015

Bachelor of Technology - Mechanical Engineering

Kamala Institute of Technology & Science
04.2001 -

Intermediate - Mathematics, Physics, Chemistry

Sri CV Raman Junior College
04.2001 -

10th Grade -

Tejaswi High School
04.2001 -

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