JIRA
Surya Praneeth Vangury
Product Owner
Hyderabad
Summary
Certified Scrum Product Owner with 5+ years of experience accompanied by strong analytical, problem-solving and communication skills combined with a passion for learning. Recognized as enthusiastic and consistent in achieving high levels of productivity in a dynamic work environment. Utilize technical and effective communication skills to assess end user and client needs.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Specialist (Product Owner)
HCL Technologies
Hyderabad, India
10.2021 - Current
- Owner and prioritized product backlog.
- Conducted scrums and stand-up calls regularly to manage allocation and plan daily tasks.
- Oversaw product deployments from vision and creation to rollout and delivery.
- Maintained, communicated, and executed against prioritized product roadmap for Productivity Management System
- Produced detailed product and functional requirements that drove product development, testing, and deployment
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Focused on building critical features upfront in order to identify constraints and technical challenges
- Suggested enhancements to product design that would improve user experience
- Collaborated with internal stakeholders such as customer support team, marketing and sales teams, to share changes to product scope and timelines.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Documented each step in product's design process for use in manuals.
- Created plans and communicated deadlines to complete projects on time.
- Contributed to the development of the overall product strategy & the product roadmap for payment processing to support market expansion.
- Evaluated new product opportunities and brought forward proposals for products to expand capabilities that are aligned with business strategy.
- Given sign-offs on product demos and ensured product features were well understood and implemented as requested.
- Demonstrated product capabilities periodically in brown bags and increased awareness of our products within organization.
- Led scrum team and drove active prioritization of product backlog and participated in release/Sprint planning ceremonies.
- Defined, monitored, and measured product metrics and KPIs, incorporated learnings into product definition and development process.
- Continuously evolved and improved product by incorporating feedback based on user testing, experimentation, data and analytics.
- Supported department leadership in implementing new policies, procedures and controls.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Offered coaching and resources to help program participants maintain progress and achieve goals.
- Drove organizational growth by identifying areas for expansion and spearheading initiatives focused on market penetration for increase in sales.
- Played key role in shaping company culture by promoting core values such as integrity, accountability, and teamwork among employees.
ERC Senior Associate
Amazon Development Centre India Pvt. Ltd
Hyderabad, India
02.2021 - 07.2021
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Implemented team feedback to recommend corrective action to senior leadership.
- Aided staff with employee performance review paperwork and documentation.
- Monitored and analyzed employee satisfaction survey results.
- Developed and maintained HR policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Tracked various statistics and kept detailed records to support human resources department.
Senior Process Executive (SCRUM MASTER, PO)
Cognizant Technology Solutions
Hyderabad, India
03.2016 - 04.2018
- Designed, documented and developed business requirements for new and existing solutions and derived current and future state mapping solutions for informed decision making.
- Worked collaboratively with Client to elicit requirements, including conducting JAD Sessions, walkthrough, Knowledge Transfer Sessions, Mock-Ups, Brainstorming Workshops with business stakeholders such as compliance team, policy team, development and technical teams.
- Responsible for creation of and maintenance of Business process flows / Data Mapping related to function of assigned agile team.
- Performed analysis and created functional requirements, use case models, use case specifications, activity diagrams, and/or other artifacts defined in requirements workflow of methodology.
- Defined/ developed or supported product vision through client interaction, market research, interpretation of Facebook policies and guidelines.
- Provide technical support related to system integration and data migration activities.
- Coordination of Business Validation testing efforts for larger implementation efforts.
- Prepared Business Requirement Documents(BRDS) and Functional Requirement Documents(FRD) to capture essential and extended functionalities.
- Created UML Diagrams, Flowcharts, Prototypes for project to communicate with user, developer and tester.
- Conducted User Acceptance Testing (UAT) and interfaced with development and test teams with regard to feature issue status and fixes on regular basis.
- Created a Responsible, Accountable, Consulted, Informed (RACI) Matrix to have better understanding of responsibilities of stakeholders in new workflow in comparison to existing workflows.
- Facilitated SWOT Analysis for more efficiency and reliability.
- Developed wireframes and prototypes and conducted review sessions with BUs to gather feedback and improve user experience.
- Worked on developing user stories with appropriate acceptance criteria, project backlog prioritization and sprint backlog maintenance.
- Conducted sprint planning, daily stand-up meetings, sprint review meeting, sprint retrospective meetings, backlog grooming.
- Gather and analyze data for potential business expansion and led project expansion.
- Identify specific business opportunities in Malaysia and recommended project be started in regional language to help achieve business goals better.
- Influenced stakeholder groups to support these new business projects in new locations.
- Converted roadmap features into smaller user stories.
- Conducted feasibility and impact study of new requirements or change requests.
- Worked with operations team to outline/draft KRAs for the Quality & Training teams, chart Accuracy Improvement Plans and provide insights as per the variations in team performance and analyze the weekly team accuracy/performance report in order to resolve any highlighted issues in team quality.
- Initiated and delivered process improvement ideas to improve process efficiency and opportunities to help automate/reduce manual intervention.
- Driven Client Partnerships-both internal and external- to define, design, standardize and implement action plans for Quality & Training initiatives that lead to continuous process/product improvement.
Analyst
PRO Unlimited (Client: Facebook)
Hyderabad, India
10.2015 - 03.2016
- Identify trends and opportunities that drive operational improvements such as content review accuracy and policy changes.
- Perform analysis to identify gaps between policy and negative user experiences, and develop effective and scalable solutions to address them.
- Establish key cross-functional partnerships across and outside the Operations teams to solve policy problems at scale.
- Monitored and Reviewed Ads/Pages to ensure compliance with Facebook partnerships across and outside Operations teams to solve policy problems at scale.
- Monitored and Reviewed Ads/Pages to ensure compliance with Facebook Advertising Guidelines and Policies, to improve quality of Ads/Pages on the platform.
- Participated in various projects and provided insights regarding scalability of new products.
- Conducted analysis based on trends in order to investigate issues related to fraud, policy and quality and to increase user satisfaction with regard to Facebook Ads/Pages.
- Contributed to Machine Learning and Rule-based Models through analytical approaches.
- Developed solutions to optimize team workflows and improve team efficiency.
CSA
Amazon Development Center
Hyderabad, India
11.2014 - 04.2015
- Connected with customers by listening to concerns and answering questions.
- Gained familiarity with company products to answer customer questions and make recommendations.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Contributed ideas and practical solutions to support process improvement efforts.
- Connected with customers to address questions and resolve issues through phone and email.
Education
Bachelor of Technology - Mechanical Engineering
Kamala Institute of Technology & Science
Huzurabad, India 04.2001 -
Intermediate - Mathematics, Physics, Chemistry
Sri CV Raman Junior College
Hanamkonda, India 04.2001 -
10th Grade -
Tejaswi High School
Hanamkonda, India 04.2001 -
Skills
Customer Relations
Agile Methodology
Stakeholder/Client Management
Active Listening
Critical Thinking
Product Management
Software
MS-Excel
MS-Azure
Balsamiq
Certification
Certified Scrum Product Owner (CSPO) by Scrum Alliance
Interests
Writing
Cooking
Watching Movies
Listening to Music
Timeline
Certified Scrum Product Owner (CSPO) by Scrum Alliance
09-2022
Senior Specialist (Product Owner)
HCL Technologies
10.2021 - Current
ERC Senior Associate
Amazon Development Centre India Pvt. Ltd
02.2021 - 07.2021
Senior Process Executive (SCRUM MASTER, PO)
Cognizant Technology Solutions
03.2016 - 04.2018
Analyst
PRO Unlimited (Client: Facebook)
10.2015 - 03.2016
CSA
Amazon Development Center
11.2014 - 04.2015
Bachelor of Technology - Mechanical Engineering
Kamala Institute of Technology & Science
04.2001 -
Intermediate - Mathematics, Physics, Chemistry
Sri CV Raman Junior College
04.2001 -
10th Grade -
Tejaswi High School
04.2001 -