SURYA TEJA BAIRI
Operations Manager
Warangal
Summary
Business Focused Logistics Leader Highly skilled logistics professional with 7 years of experience, combining operational expertise with a strong business mindset to manage complex logistics operations, reduce costs, and improve overall performance.
Overview
8
8
years of professional experience
20
20
Skills
Work History
FIELD & OPERATIONS MANAGER
Zomato
02.2024 - Current
- Managing a fleet count of 800+ in Warangal tri-cities.
- Ensuring smooth on-ground operations, conducting field training for delivery partners on best practices and SOP's.
- Driven key central initiatives to scale on-ground operations effectively.
- Conducting comprehensive data analysis to identify KPI improvement, uncovering hidden challenges and optimizing processes for increased efficiency.
- Contributed significantly to reducing the cpo by 10% and developed new strategies that effectively minimized order loss, leading to outstanding performance improvements.
- Conducted merchant meetings to minimize spillage, missing items, and wrong orders, ensuring improved customer satisfaction
STORE MANAGER
Zepto- KiranaKart
10.2023 - 01.2024
- Oversaw entire dark store operations- end to end operations of the micro-market.
- Lead all aspects of Dark store operations including but not limited to inbound, inventory, outbound, manpower planning, rostering, training and employee engagement.
Business Partner
Instakart Services pvt ltd
01.2021 - 03.2023
- Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
- Grown the business from 150 OPD with 1 DC to 2000 OPD with 3branches.
- Awarded as best vendor partner in whole AP& TS, successfully ran the DC's with 94% of conversions& 98% CSAT.
EXECUTIVE
Myntra
01.2019 - 03.2023
- Worked as Marvel executive aka DC in-charge for 1 year.
- Sourced new delivery partners, ID creation and given proper training to use them productively.
- Managed end to end operations of WGL hub, inbound, outbound, cash management, return process, rider payouts, DC PnL.
SUPERVISOR
ElasticRun
03.2018 - 12.2018
- Worked as Supervisor in Ntex transportation under Elastic Run and used to work in Outbound shipments.
DELIVERY EXECUTIVE
ElasticRun
05.2017 - 03.2018
- I'm started my carrer as a delivery boy and used to deliver an average of 50 shipments per day, my maximum was 135.
Education
B.Tech/B.E. - Computers
DIPLOMA - Computers
10th - undefined
Skills
Leadership
Operations management
Data Analysis
Budget Management
Strategic Planning
Time management
Cost control
Collaboration
Business analysis
Supply chain management
Last mile management
Sourcing
Vendor management
Cash management
Manpower management
Inventory management
Root Cause analysis
Performance monitoring
Decision Making
MS Office
Interests
Playing with Pets
Exploring Nature
Personal Information
- Date of Birth: 08/06/95
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
Operations Management
Accomplishments
- Recognized as Best Field Operations Manager for the JFM quarter.
- Successfully launched 2 IRCTC hubs, ensuring discrepancy-free operations.
- Active Fleet Growth- got 30% higher fleet in just 4weeks.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Timeline
Operations Management
05-2025
FIELD & OPERATIONS MANAGER - Zomato
02.2024 - Current
STORE MANAGER - Zepto- KiranaKart
10.2023 - 01.2024
Business Partner - Instakart Services pvt ltd
01.2021 - 03.2023
EXECUTIVE - Myntra
01.2019 - 03.2023
SUPERVISOR - ElasticRun
03.2018 - 12.2018
DELIVERY EXECUTIVE - ElasticRun
05.2017 - 03.2018
Indian Institution of Engineers - B.Tech/B.E., Computers
Indian Institution of Engineers - DIPLOMA, Computers
Standard High School - 10th,