SURYA TEJA KANAKADANDI
Banking Professional
Rajahmundry,AP
Summary
Dynamic, results-oriented leader with a proven track record in steering financial systems and programs toward success. Extensive knowledge of regulatory requirements and effective strategies for maintaining optimal controls, ensuring compliance and operational excellence. Recognized for exceptional organizational skills, adaptability to evolving market conditions, and over a decade of experience in administrative and operations management. Adept at cultivating high-performance teams dedicated to surpassing business objectives, with strong expertise in financial management and a comprehensive understanding of risk mitigation.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Manager
ICICI BANK LTD
03.2024 - Current
- Responsible for working with the Branch and managing the day-to-day operations performed at the retail branch
- Looking forward to attain High Audit Score for the Branch.
- Improvising profitability of the branch by generating revenues
- Being more cautious to prevent Fraud transactions in the Branch.
- Handling Branch with proper Compliance without any deviations.
- Handling a team of 5 members in operations.
- Setting goals and targets on daily basis In Order to ensure that the Monthly targets are met Regularly.
- Maintenance of Office Accounts and proper House Keeping, Taking care of the Branch Profitability and Branch MTD and YTD Targets.
- Conducting Staff review Meetings on their Performance and appraise those who are meeting their targets on regular basis and motivating those who are not able to by taking feedback for their low performance.
- Reconciliation of FCY transactions like foreign Currency Sales/Purchase, Outward remittances/Inward remittances, Issuance of all types of Forex Cards.
- Cross Selling of TPP Products like Life Insurance, General Insurance, Demat Accounts and Mutual Funds.
- Experience in handling Loan Against Property, Housing Loans, Car Loans, Commercial Vehicle Loans, Working Capital Loans, Construction Equipment, Personal Loans, Business Loans.
- Conducted due diligence on customers, obtaining various records to demonstrate suitability for loan applications.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Manager
HDFC BANK LTD
10.2022 - 11.2023
- Identified partnership opportunities and established favourable business connections.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Submitted loan applications to underwriter for verification and recommendation.
- Boosted sales and customer loyalty through incentive programs.
- Complied with regulatory guidelines and requirements.
- Resolved various issues impacting sales management and business operations.
- Managed heavy daily workload of client meetings, reporting and administrative processing using exceptional multitasking and prioritisation skills.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Manager
AXIS BANK LTD
04.2021 - 10.2022
- Maintained friendly and professional customer interactions.
- Maintained branch files for major accounts, investments and employees.
- Performed monthly compliance checks.
- Implemented exit strategies for clients to transition out of investments.
- Recommended specific investments to help clients meet financial goals.
- Conducted cash and key audits for controls and compliance.
- Recommended new procedures to boost consistency and customer experiences.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Deputy Manager
AXIS BANK LTD
04.2018 - 10.2021
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Assessed employee performance and developed improvement plans.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Assistant Manager
AXIS BANK LTD
09.2016 - 03.2018
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed strategy to increase sales and drive profits.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
PGDBS (Postgraduation and Diploma) - Banking Services
09.2016
GPA: 8.13
Bachelor of Science - Statistics
04.2014
- Andhra University
- GPA: 6.94
Board of Intermediate Education - Andhra Pradesh
04.2011
GPA: 60.3%
Board of Secondary Education - Andhra Pradesh
05.2009
GPA: 78%
Skills
Client engagement strategies
Financial account assessment
Customer service excellence
Client relationship management
Retail and branch banking
International remittance processing
Management of branch activities
Relationship management
Risk assessment
Compliance auditing expertise
Operational reporting
Banking operations knowledge
Digital marketing expertise
Client relationship management
Loan processing documentation
Client development
Team leadership
Operations management
Strategic planning
Decision-making
Certification
IRDA.
Timeline
Manager - ICICI BANK LTD
03.2024 - Current
Manager - HDFC BANK LTD
10.2022 - 11.2023
Manager - AXIS BANK LTD
04.2021 - 10.2022
Deputy Manager - AXIS BANK LTD
04.2018 - 10.2021
Assistant Manager - AXIS BANK LTD
09.2016 - 03.2018
Manipal University - PGDBS (Postgraduation and Diploma), Banking Services
Aditya Degree College - Bachelor of Science, Statistics
Usha Junior College - Board of Intermediate Education, Andhra Pradesh
Usha (E.M) High School - Board of Secondary Education, Andhra Pradesh